Partnerships In Care

“The nursing staff had all been trained in CPR and use of the defibrillator, and indeed | understand that the training records were supplied to you confirming this.”

“PiC is always seeking to improve its practices and | hope that it will assure you to learn that, since the time of the sad death of the patient, we have made a number of changes in our procedures. In particular, the company has introduced enhanced physical health monitoring procedures. These include, as a minimum, daily physical observations for each patient which are conducted every morning by the trained nurse, at the time of the first medication administration round.”

“The changes relating to the physical health screening are outlined in Issue 2 above”

“We understand the importance of ensuring that the handover between shifts is comprehensive and effective and, since the time of the death, PiC has reviewed and standardised its handover procedures across the company. The new procedure includes the completion of a formal handover document which is signed by the Nurse in Charge of the shift confirming that a complete handover has been given.”