Manchester City Council

“MFT intends to formally communicate this to the external transport providers that support in the discharges of our patients”

“we have put in place processes to ensure that this does not happen again.”

“We are also reviewing our processes where a person is discharged from a Manchester hospital into an 'out of area' locality and if a safeguarding concern takes place on discharge”

“We will also ensure that, in future, we will share with agencies who have been consulted so the information provided can be reviewed and checked for accuracy, before finalising the report”

“we will share with agencies who have been consulted so the information provided can be reviewed and checked for accuracy, before finalising the report”

“EMAS has subsequently contacted Manchester Royal Infirmary for a copy of the new policy, but this is not available to share at present. From previous learning EMAS do already contact the ward when a patient is going to be discharged into the evening to ensure that this is appropriate, as happened with this case. This will continue as a safeguard to patients until the policy is received from Manchester Royal Infirmary.”

“The Council has now ascertained that the deceased was not care co-ordinated by Greater Manchester Mental Health Trust (GMMH). The deceased had been cared for by a 'Lead Professional' from GMMH. This means she would be administered a depot injection every two weeks, either at home or at the depot clinic. At the Review, the Council was informed that in January, April and June 2017, her Lead Professional, asked for the deceased to be escalated to a Community Mental Health Team, as the Lead”