Tameside and Glossop Integrated Care NHS Foundation Trust

“the Trust has observed that improvements are required to documentation, which will be overseen through the bi-monthly Clinical Effectiveness Group which is chaired by myself and is attended by the Chief Nurse, Deputy Chief Nurse, Associate Medical Directors, Divisional Nursing Directors, Clinical Directors, Divisional Director's and the Deputy Chief Operating Officer. [name redacted] this group, I am commissioning a doctors' documentation audit that will cover all aspects of documentation including ward”

“The Trusts' Neighbourhood Clinical Lead has engaged in multiple discussions with the GMCR Team and the Chief Digital Office for Greater Manchester Integrated Care Partnerships (GMICB) who have confirmed that the Trust can have access to the system. The Change Control Notice (CCN) was sent to be switched on circa 16th October 2024 and we were informed it would take 3-4 weeks but this was subject to delay from the provider. It was hoped that this would have been completed sooner but was subsequently”

“The Trust have reviewed the Falls prevention policy and have identified further improvement to the policy which will now include the assessment of the patient to include changes from their 'baseline' mobility, this will facilitate a holistic patient and relative/carer approach to assessing mobility and any acute changes.”

“The Trust has in place a system whereby a RadiologistorR~porting Radiographerreviewsand reports on all X-Rays which have been requested from the Emergency Department. Where the request for an X-Ray is made by a member of the Emergency Department Team, the report is shared for Emergency Department Consultant review and, where appropriate, further action is undertaken. At the time Mrs [name redacted] was treated in the Emergency Department there were reports within the Emergency Department awaiting Consultant”

“The Trust has been developing a Results Governance Tracker, which has already been implemented in one major area of the Trust. It is anticipated that this roll-out will continue, although it did unfortunately experience some delays due to the pandemic. Once this Tracker is Trust-wide, it will ensure that all Pathology and Radiology results will have to be acknowledged as read on the PACS system within a specified timeframe.”

“The Trust have adopted a "SWARM" approach where a serious untoward incident (SUI) is suspected. This SWARM meeting is to take place as soon as possible after the incident has occurred and is based on the concept of "swarm intelligence" where the collective intelligence is greater than that of individuals. It is required to gather and analyse the facts pertaining to the incident and to identify suitable risk control measures. The SWARM response team will report on the key findings, immediate actions”

“The joint SOP which is scheduled to be trialled in August 2020 will apply to all patients within PCFT's older peoples' mental health inpatient wards. Both organisations will continue to work in partnership to identify, agree and establish working parameters for the Digital Health Team at TGH to support the physical health needs of older people receiving mental health care and treatment on Summers & Hague wards, of which Mr [name redacted] was a patient. The offering of Digital Health services will be conducted”

“The Trust is implementing its plan to introduce new bespoke software to enable the production of an electronic casualty card, to replace the current handwritten casualty cards produced by the team in the Emergency Department. This will mean that the key data from the electronic casualty card will be used to create a discharge summary which will be electronically sent to the patient's GP practice in near real time. It is anticipated that this will ensure that a discharge summary is completed for”