Barchester Healthcare

“Following this very sad incident we have made a number of changes to the provision of care and services at Latimer Court, and these have been adopted across the organisation in other services and divisions where appropriate”

“At Barchester Healthcare, all residents care plans are reviewed by the senior carer in a residential home every month or when anything significant changes in their care or support requirements such as a fall”

“Following any fall or found on floor incident the falls risk assessment should be reviewed and the falls diary completed. The falls care plan should be updated accordingly and referrals made as appropriate”

“Barchester Healthcare have also now developed and introduced a specific Post Falls Assessment Tool to aid with the assessment of a resident following a fall or found on floor incident”

“As part of the lessons learnt as identified by the General Manager at Latimer Court it was highlighted that staff required further training from the organisation's Clinical Development Nurse in the approach to and completion of documentation”