Terri Harris, John-Paul Bennett, Lacey Bennett and Connie Gent

“any attendance by an individual open to probation will be via the Probation Feedback Form within 48 hours of attended appointments and 24 hours of a failed appointment; a failed appointment being when an individual does not attend the planned appointment for whatever reason. For failed appointments the Feedback Form will include the efforts made to establish contact with the individual.”

“We will issue new guidance for practitioners on NDelius recording of closed cases.”

“We will update existing guidance in relation to recording, handling sensitive information and OASys help-text to address risk information received on closed cases.”

“We will finalise and promote a new Senior Probation Officer (SPO) learning and development package, currently in development, to include support for SPOs on advising practitioners on handling sensitive information.”

“We will conduct a review of Information Security Policy Framework to address closed cases.”

“The new assessment service will continue to be designed as an open document, whilst facilitating a separate section for recording non-disclosable information. Current timelines aim for the 'Needs analysis' and 'Offence analysis' and sentence plan sections of the new service being available to pilot groups of staff by Summer/Autumn 2024.”

“we will add to existing guidance for practitioners and court report writers on 'where to find risk related information on case records,' covering both OASys and NDELIUS.”