Richard Barrett
30 Jul 2018 · Coroner Rachel Knight · South Wales Central
A similar concern from this report was raised again 1 time later. See the linked reports.
The coroner's concerns
1. ambulance shortage
“Demand analysis' seriously underestimated the number of ambulances required in Cardiff and the Vale that night”
2. welfare call system failure
“There does not seem to be a reliable system for the making and chasing-up of 'welfare calls'”
3. ambulance turnaround delay
“The target turnaround time for ambulances at A&E is wildly unrealistic”
4. missed police welfare check
“The police could have been asked to perform a welfare check”
Linked reports
Closely relatedConfidence 0.80 · moderate
This report
“The target turnaround time for ambulances at A&E is wildly unrealistic.”
Later report
“During the course of the inquest the reason given for the significant delay to respond to the call was ambulances waiting at Emergency Departments to hand over patients,”
Responses
2018-0249-Response-by-University-Health-Board.pdf ↗· Cardiff and Vale University Health Board
Stated action · December 2018
“The Trust has also undertaken the recruitment of 90 additional staff, who are undergoing training and will be operational by December 2018. Whilst the increase in staff is pan Wales, a proportion of the new staff will be operational in the Cardiff and Vale area. This will enable the Trust to increase the number of staff available.”
2018-0249-Response-by-Welsh-Government.pdf ↗· Cardiff and Vale University Health Board
Stated action · end of this month
“WAST has reported that at times of increased demand, capacity to undertake welfare calls is reduced and it is currently considering options to increase capacity on its clinical support desk which provides support and advice over the telephone, as well as opportunities for third sector organisations and other agencies (e.g. Police, Fire and Rescue Services) to support the delivery of welfare checks, particularly for patients who have experienced a delayed response.”