Joan Richardson

“It is correct and appropriate for GP practices to have dedicated time for staff training”

“On the occasions where there is a genuine emergency as there clearly was here, a Doctor should be available to deal with such an emergency notwithstanding that the surgery is closed for routine work, particularly when the training session is within normal surgery hours”

“This is an obvious issue for the Fountain Medical Centre but should also be addressed by all GP practitioners, hence the Leeds West Clinical Commissioning Group being incorporated within this Report to ensure that all GP practices adopt the same system”

“No criticism is made that a precise diagnosis was not made. Nevertheless had Ms [name redacted] been seen on the 21° November 2013 it would have been obvious that she was extremely unwell and that her presentation was urgent and that time was of the essence and that she should have been referred to hospital immediately”

“The delay of almost 24 hours has been a contributory factor”