Cynthia Fretwell

“Telephone referrals and the lack of an effective system for conveying and responding to information between the caller and the doctor. Specifically, | had concerns about the following aspects: In of alerting and informing the doctor of a change in the patient's condition following a telephone referral, (b) Timely consultation and timely responses to telephone referrals from patients and their families. (c) The threshold for determining whether a telephone consultation is adequate or whether a home”