Andrew Dickson
3 Sept 2018 · Coroner Chris Morris · Manchester (South)
The coroner's concerns
1. telephone triage doctor not seeing alert note at face-to-face consultation
“The safety of the computer system as currently operated appears to be prefaced on the telephone triage doctor being the same clinician who sees the patient at a subsequent face- to-face consultation, and remembering the content of the alert note despite having had to undertake a multitude of other tasks in the meantime”