Lack of mandatory ACCT training for agency staff
NHS England received 4 coroners' reports about this hazard between 17 Feb 2017 and 19 Feb 2026.
They came from 4 different coroners in 4 coroner areas. A similar concern was raised again 3 times after the first warning.
A published response was found for 3 of the 3 earlier reports, stating 2 specific actions.
The story, report by report
Spacing grows with the time between reports.
“Training regarding the ACCT process. In previous prison deaths and in response to previous PPO reports, promises have been made about training having been provided to staff”
Original on judiciary.uk ↗ NHS England responded, stating 1 specific action.Response (PDF) ↗
“The following information describes the commissioning arrangements for healthcare for someone being held in police custody.”
Web search (Tavily): Evidence found that the action was carried out
Health and Justice Commissioning Intentions 2015/16 ↗- 1 month later
“Some prison officers did not seem familiar with the very important contents of the ACCT, not even the inside cover.”
Original on judiciary.uk ↗ NHS England responded.Response (PDF) ↗
- 6 years 6 months laterClosely relatedConfidence 0.85 · higha different coroner
“The training of agency staff in the ACCT process and recognising the appropriate threshold to open an ACCT. The training of agency staff in ACCT does not appear to be part of the commissioning process by NHS England”
Original on judiciary.uk ↗ Repeated from the earlier report:trainingstaffACCTprocess
NHS England responded, stating 1 specific action.Response (PDF) ↗
“NHS England is the responsible organisation for the commissioning of healthcare into prisons, which is devolved to regional teams. Commissioning healthcare in prisons is done on a principle of equivalence, which has been defined by the Royal College of General Practitioners (RCGP) and has been adopted by the National Prison Partnership Board1. The definition broadly states the aim is to ensure people detained in prisons in England, are offered provision of and access to appropriate services and”
Web search (Tavily): No evidence found either way
- 2 years 5 months laterIdentical hazardConfidence 0.95 · higha different coroner
“(2) There are no mandatory procedures to ensure that, before they are deployed in the prison setting, Oxleas agency staff have the same mandatory ACCT training as that provided to permanent healthcare staff.”
Original on judiciary.uk ↗ Repeated from the earlier report:agencystaffACCTtraining
NHS England responded.Response (PDF) ↗Response (PDF) ↗Response (PDF) ↗
- All reports to NHS England
Each row is one judged link between an earlier and a later report. Open a row to read both quotes, found word for word in the originals.
2017 → 2023Jack Zarrop6 years 7 months after Dean Saunders · different coronerClosely relatedConfidence 0.85 · high
Closely relatedConfidence 0.85 · highBoth reports highlight deficiencies in training related to the ACCT process. The earlier report notes a general lack of ACCT training, while the later report specifies that agency staff are not receiving this training through NHS England's commissioning.
Dean Saunders · 17 Feb 2017
“Training regarding the ACCT process. In previous prison deaths and in response to previous PPO reports, promises have been made about training having been provided to staff yet the same mistakes are being repeated.”
Original on judiciary.uk ↗ Jack Zarrop · 2 Oct 2023
“The training of agency staff in the ACCT process and recognising the appropriate threshold to open an ACCT. The training of agency staff in ACCT does not appear to be part of the commissioning process by NHS England”
Original on judiciary.uk ↗ 2023 → 2026Rajwinder Singh2 years 5 months after Jack Zarrop · different coronerIdentical hazardConfidence 0.95 · high
Identical hazardConfidence 0.95 · highBoth reports highlight the absence of mandatory ACCT training for agency healthcare staff working in prisons. They describe the same gap in ensuring agency staff receive the same training as permanent staff.
Jack Zarrop · 2 Oct 2023
“The training of agency staff in ACCT does not appear to be part of the commissioning process by NHS England and individual providers do not appear to provide training to agency staff in the ACCT process.”
Original on judiciary.uk ↗ Rajwinder Singh · 19 Feb 2026
“(2) There are no mandatory procedures to ensure that, before they are deployed in the prison setting, Oxleas agency staff have the same mandatory ACCT training as that provided to permanent healthcare staff.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“NHS England is the responsible organisation for the commissioning of healthcare into prisons, which is devolved to regional teams. Commissioning healthcare in prisons is done on a principle of equivalence, which has been defined by the Royal College of General Practitioners (RCGP) and has been adopted by the National Prison Partnership Board1. The definition broadly states the aim is to ensure people detained in prisons in England, are offered provision of and access to appropriate services and”
2017 → 2026Rajwinder Singh8 years 11 months after John Williams · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports highlight inadequate training regarding the ACCT document, specifically a lack of familiarity with its contents and missing instruction on risk formulation principles.
John Williams · 28 Mar 2017
“Some prison officers did not seem familiar with the very important contents of the ACCT, not even the inside cover.”
Original on judiciary.uk ↗ Rajwinder Singh · 19 Feb 2026
“When Prison Officers and/or Healthcare staff are given ACCT induction training at HMP Wandsworth, there is no training in the principles of risk formulation”
Original on judiciary.uk ↗ 2017 → 2026Rajwinder Singh9 years after Dean Saunders · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports identify shortcomings in ACCT-related training within the prison healthcare system. The earlier report notes a general lack of ACCT training, while the later report specifies missing risk formulation principles in that training.
Dean Saunders · 17 Feb 2017
“Training regarding the ACCT process. In previous prison deaths and in response to previous PPO reports, promises have been made about training having been provided to staff”
Original on judiciary.uk ↗ Rajwinder Singh · 19 Feb 2026
“(3) When Prison Officers and/or Healthcare staff are given ACCT induction training at HMP Wandsworth, there is no training in the principles of risk formulation”
Original on judiciary.uk ↗
Stated action
“The following information describes the commissioning arrangements for healthcare for someone being held in police custody.”
What happened next: Evidence found that the action was carried out
The document indicates that NHS England is involved in commissioning healthcare for police custody, including plans to transfer responsibility by 2016.
“The commissioning of Healthcare for Police Custody Suites is to transfer to NHS England by 2016. This work will continue to be developed and”
No specific action could be extracted with a verified quote.
Stated action
“NHS England is the responsible organisation for the commissioning of healthcare into prisons, which is devolved to regional teams. Commissioning healthcare in prisons is done on a principle of equivalence, which has been defined by the Royal College of General Practitioners (RCGP) and has been adopted by the National Prison Partnership Board1. The definition broadly states the aim is to ensure people detained in prisons in England, are offered provision of and access to appropriate services and”
What happened next: No evidence found either way
The provided sources discuss the principle of equivalence of care for prisoners and its implementation challenges, but none confirm that NHS England has completed or published the promised regular data reporting on healthcare access and outcomes across prisons.
No evidence found does not mean the action did not happen.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
- Each report's concerns were extracted by Nemotron 3 Nano on Nebius Token Factory, each with a quote copied from the report.
- Concerns from reports to NHS England at least six months apart were compared by meaning (Qwen3 embeddings) and wording (TF-IDF).
- The closest pairs were judged by Nemotron 3 Super with reasoning on. Only identical or closely related, with confidence of at least 0.70, are shown.
- Every quote was checked by code as an exact substring of the original text. Names of staff and family are redacted, and the deceased are named by report title only.
| Link | Meaning | Wording | Judge | Coroner |
|---|---|---|---|---|
| 2017 → 2023 | 0.69 | 0.30 | Closely related · 0.85 | different |
| 2023 → 2026 | 0.81 | 0.28 | Identical · 0.95 | different |
| 2017 → 2026 | 0.77 | 0.10 | Closely related · 0.90 | different |
| 2017 → 2026 | 0.70 | 0.20 | Closely related · 0.90 | different |
Judge model: nvidia/nemotron-3-super-120b-a12b. How Nemotron did the work · Full methodology.
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This shows that a similar concern was raised again after an earlier report. It does not say why, and it is not a finding about any organisation or person. To report an error, see the corrections route.