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recurance

Delayed ambulance handover at hospitals

Closely relatedConfidence 0.80 · moderate55 reports · 2015–2026No published response to an earlier report One-page brief (print or PDF)

Department of Health and Social Care received 55 coroners' reports about this hazard between 19 Feb 2015 and 18 Jun 2026.

They came from 32 different coroners in 28 coroner areas. A similar concern was raised again 54 times after the first warning.

A published response was found for 52 of the 54 earlier reports, stating 40 specific actions.

55
reports
32
different coroners
2015–2026
years
0.80
lowest link confidence

The story, report by report

Spacing grows with the time between reports.

  1. First warning

    Elizabeth Leah↗

    19 Feb 2015 · John Pollard · Manchester (South)

    “On describing the circumstances, the Care Staff were told that they would get a call back from NHS within 60 minutes. They were also informed that there would be a delay of up to 6 hours for the ambulance to arrive.”
    Original on judiciary.uk ↗

    Department of Health and Social Care responded.Response (PDF) ↗

  2. 3 months later

    Raised again · 1st time

    Barbara Patterson↗

    21 May 2015 · Carly Henley · Northumberland (North)

    “During the inquest evidence was given that ambulance availability is being jeopardised by crews being delayed at hospital when handing patients over to Accident and Emergency staff.”
    Original on judiciary.uk ↗

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “The Pathways system piloted in the North East has a fault in that it does not advise non clinical call handlers to issue CPR advice unless a patient has stopped breathing. Although this fault was pointed out to Pathways by NEAS NHS Trust manager before the latest update of the system (early 2014), Pathways refused to amend the system. The fault remains in place.”

    Stated timescale: early 2014

    Web search (Tavily): No evidence found either way

    Agonal Breathing: Why It Delays CPR and How to Recognize It - ACLS ↗
  3. 1 year later

    Raised again · 2nd time

    Christopher Fields↗

    18 May 2016 · John Pollard · Manchester South

    “In the event, the vehicle did not arrive for 2 hours 8 minutes.”
    Original on judiciary.uk ↗

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “I therefore do not consider that the algorithms used for coding are inaccurate or unfit for purpose based on the evidence of this case.”
  4. 0 months later

    Raised again · 3rd time

    Peter Scott↗

    26 May 2016 · Heidi Connor · Nottinghamshire

    Closely relatedConfidence 0.85 · higha different coroner
    “Consideration should be given to strategies to improve handover times at hospitals.”
    Original on judiciary.uk ↗

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “In 2015/16, the trust carried out a significant recruitment campaign and educated 350 whole time equivalent frontline posts.”

    Web search (Tavily): Evidence found that the action was carried out

    East of England Ambulance: Plan to recruit 350 staff ↗
  5. 1 year 3 months later

    Raised again · 4th time

    Anthony McCormack↗

    4 Sept 2017 · Fiona Borrill · Manchester (City)

    “I heard evidence that NWAS failed to meet target times which are nationally set by the Department of Health”
    Original on judiciary.uk ↗

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “I am advised that work is underway to increase the training of the Fire Service to Extended Community First Responder levels.”

    Web search (Tavily): No evidence found either way

    21st-Century-Fire-and-Emergency-Services-White-Paper- ... ↗
  6. 4 years 8 months later

    Raised again · 5th time

    John Murphy↗

    22 Apr 2022 · Lauren Costello · Manchester South

    “Despite a number of measures being undertaken by the North West Ambulance Service, the delay in paramedics attending Category 2 calls has not been resolved to within target ranges because there are residual staff and emergency vehicle shortages.”
    Original on judiciary.uk ↗

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “The North West Ambulance Service (NWAS) lead commissioners, representatives from the local health system and NHS England have developed a 6-point winter improvement plan concentrating on key actions to assist in improving performance levels for 999 and Urgent and Emergency Care.”
  7. 2 months later

    Raised again · 6th time

    Grenville Wait↗

    24 Jun 2022 · Chris Morris · Manchester South

    Closely relatedConfidence 0.92 · higha different coroner
    “target response times are still routinely not being met nationally. By way of illustration, the court heard evidence that on 21st June 2021, the Trust's average response”
    Original on judiciary.uk ↗

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “The NHS will also set out detailed recovery plans in the new year, including plans to improve ambulance response times and improve A&E waiting times.”

    Stated timescale: new year

    Web search (Tavily): Evidence found that the action was carried out

    What the 10-Year Plan means for Ambulance Trusts? ↗
  8. 1 month later

    Raised again · 7th time

    Ronald Hartley↗

    17 Jul 2022 · Alison Mutch · Manchester South

    Identical hazardConfidence 0.90 · higha different coroner
    “when they found Mr [name redacted] and rang for an ambulance they were told that due to the ongoing demands on the Ambulance Service that it would be approximately 6 hours before one could attend and transport Mr [name redacted] to hospital.”
    Original on judiciary.uk ↗

    Repeated from the earlier report:ambulancetoldhours

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “The government is committed to supporting the ambulance service to manage the pressures it is facing, ensuring that people receive the treatment that they need when they need it. This will be supported by the government investing an additional £3.3 billion in each of 2023-24 and 2024-25 as announced in the Autumn Statement. This will enable rapid action to improve urgent and emergency care performance towards pre-pandemic levels. The NHS will set out detailed recovery plans in the new year.”

    Stated timescale: 2023-24 and 2024-25

    Web search (Tavily): No evidence found either way

  9. 2 months later

    Raised again · 8th time

    Irene Davies↗

    14 Sept 2022 · Alison Mutch · Manchester South

    “The Inquest heard that the wait for the ambulance was very distressing and arrived outside the target times due to ambulance availability in Greater Manchester at that time.”
    Original on judiciary.uk ↗

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “In February 2022, the NHS published its Delivery Plan for Tackling the COVID-19 Backlog of Elective Care.1 The government plans to spend more than £8 billion from 2022-23 to 2024-25, in addition to the £2 billion Elective Recovery Fund and £700 million Targeted Investment Fund already made available to systems last financial year, to help drive up and protect elective activity. The Delivery Plan also set clear ambitions to eliminate long waits for planned NHS treatment. The overall vision is to eradicate”

    Stated timescale: 2024-25

  10. 2 months later

    Raised again · 9th time

    Ellen MacFarlane↗

    4 Nov 2022 · Alison Mutch · Manchester South

    “notwithstanding her age and frailty [the deceased] had to wait over 5 hours for an ambulance. This was due to the demands on the North West Ambulance Service on the day in question.”
    Original on judiciary.uk ↗

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “we are maintaining this additional capacity in 2024/25. This is alongside the delivery of new ambulances and specialist mental health vehicles. With more ambulances on the road, patients will receive the treatment they need more swiftly.”

    Stated timescale: 2024/25

    Web search (Tavily): No evidence found either way

  11. 0 months later

    Raised again · 10th time

    Derek Shaw↗

    11 Nov 2022 · Catherine Wood · Mid Kent and Medway

    “Evidence given at the inquest revealed that there was a delay in an ambulance attending to the deceased”
    Original on judiciary.uk ↗

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “The report raises concerns about ambulance capacity and response times by East of England Ambulance Service NHS Trust (EEAST). In preparing this response, Departmental officials have made enquiries with NHS England and the Care Quality Commission (CQC). I have been informed that the CQC carried out routine engagement with the Trust to review progress against its action plan and to ensure they comply with CQC regulations. More generally, I have been assured that the CQC will continue to have regular”

    Web search (Tavily): No evidence found either way

    What is the CQC? Understanding the Care Quality Commission ↗
  12. 2 months later

    Raised again · 11th time

    Kyriacos Athanasis↗

    6 Jan 2023 · Catherine Wood · Norfolk

    “(1) Evidence given at the inquest revealed that there was a delay in Mr. [name redacted] being transferred from the ambulance into the emergency department at the James Paget hospital as they had no space for him to be transferred into.”
    Original on judiciary.uk ↗

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “the Integrated Care Board (ICB) responsible for JPUH, Norfolk and Waveney ICB, provided a comprehensive response on 3 February 2023 which included information on the improvements being made locally, and details of a serious incident investigation report following Mr [name redacted]' death.”

    Stated timescale: 3 February 2023

  13. 0 months later

    Raised again · 12th time

    Lyn Brind↗

    18 Jan 2023 · Jacqueline Lake · Norfolk

    “Evidence was heard that there was a delay in Mrs [name redacted] being transferred from the ambulance to the Emergency Department of the Queen Elizabeth Hospital as there was no space in the hospital”
    Original on judiciary.uk ↗

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “also plan also commits to reducing average Category 2 ambulance response times to 30 minutes across this fiscal year.”

    Stated timescale: across this fiscal year

    Web search (Tavily): No evidence found either way

    Ambulance service response times ↗
  14. 2 months later

    Raised again · 13th time

    Veronica Jenkins↗

    31 Mar 2023 · Anna Crawford · Surrey

    Closely relatedConfidence 0.85 · higha different coroner
    “a deficit in operational hours provided by SECAMBS leading to delayed response times compromising patient safety.”
    Original on judiciary.uk ↗

    Repeated from the earlier report:responsetimes

    Department of Health and Social Care responded.Response (PDF) ↗

  15. 2 months later

    Raised again · 14th time

    Michael Bray↗

    22 May 2023 · Peter Taheri · Suffolk

    Identical hazardConfidence 0.90 · higha different coroner
    “long delays in ambulance response to Category 2 calls create a risk that other deaths will occur in the future.”
    Original on judiciary.uk ↗

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “published our Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times, including to reduce Category 2 response times to 30 minutes on average this year”

    Stated timescale: 2023/24

    Web search (Tavily): No evidence found either way

  16. 1 month later

    Raised again · 15th time

    Joan Corcoran↗

    20 Jun 2023 · Alison Mutch · Manchester South

    Identical hazardConfidence 0.90 · higha different coroner
    “The inquest heard evidence that under the Department of Health's Ambulance Response time criteria, a category 2 call should have an average response time of 18 minutes and be within 40 minutes in 9 out of 10 cases.”
    Original on judiciary.uk ↗

    Repeated from the earlier report:AmbulanceResponse

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “we published our 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times”

    Stated timescale: March 2025

  17. 1 month later

    Raised again · 16th time

    Thelma Radmore↗

    19 Jul 2023 · Alison Mutch · Manchester South

    Closely relatedConfidence 0.90 · higha different coroner
    “The inquest heard that the long wait for an ambulance and prolonged delay in the Emergency Department were due to demand on services and resources available.”
    Original on judiciary.uk ↗

    Repeated from the earlier report:inquestambulancedelay

    Department of Health and Social Care responded.Response (PDF) ↗

  18. 0 months later

    Raised again · 17th time

    Lee Dryden↗

    2 Aug 2023 · Abigail Combes · South Yorkshire (West District)

    Closely relatedConfidence 0.90 · higha different coroner
    “2. The Ambulance Service graded [the deceased]'s mother's call to them on the 15th December 2021 as a category 2 call which has two targets as described in evidence, the first being a response time of 20 minutes call time and that 9 out of 10 calls would be responded too within 40 minutes. Yorkshire Ambulance Service were unable to respond to [the deceased]'s call until 2 hours and 26 minutes had passed. Yorkshire Ambulance Service were on their highest level of escalation at that time with significant delays at”
    Original on judiciary.uk ↗

    Repeated from the earlier report:AmbulanceServicehours

    Department of Health and Social Care responded, stating 3 specific actions.Response (PDF) ↗

    “In addition, all North East & Yorkshire systems have been asked for assurance that national guidance is being followed.”

    Web search (Tavily): No evidence found either way

    Quality Standard for Imaging - College of Radiographers ↗
    “Ambulance services received £200 million of additional funding in 2023/24 to expand capacity and improve response times, and we are maintaining this additional capacity in 2024/25.”

    Stated timescale: 2024/25

    1 more stated action in the Promises tab.

  19. 1 month later

    Raised again · 18th time

    Geoffery Hoad↗

    13 Sept 2023 · Jacqueline Lake · Norfolk

    Identical hazardConfidence 0.90 · higha different coroner
    “Due to continuing demand on the ambulance service, an ambulance did not become available until 08.16 hours.”
    Original on judiciary.uk ↗

    Repeated from the earlier report:ambulanceservicehours

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “we published our 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times, including to reduce Category 2 response times (including for serious conditions such as heart attacks and strokes) to 30 minutes on average this year”

    Stated timescale: this year

    Web search (Tavily): No evidence found either way

    Delivery plan for recovering urgent and emergency care services ↗
  20. 1 month later

    Raised again · 19th time

    John Winsworth↗

    29 Sept 2023 · Jacqueline Lake · Norfolk

    Closely relatedConfidence 0.90 · higha different coroner
    “The ambulance service was called at 11.55 hours on 14 February 2023 and the call was graded as a Category 3 call reinquire a response within 2 hours. The ambulancearrived at 09.30 hours on 15 February 2023. The time between calling the ambulance and the ambulance arriving on scene was in excess of 19 hours.”
    Original on judiciary.uk ↗

    Repeated from the earlier report:ambulanceservicehours

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “the EEAST have taken the following actions taking to work with the integrated care system to reduce the impact of delays and reduce patient harm, including but not limited to: - EEAST are a member of the "Front Door Group" looking to improve arrival to handover times. This is chaired by the Deputy Director for Intensive Support from the NHSE/I team. EEAST have shared good practice from West Suffolk and Colchester Hospitals within the group, which is attended by all Acutes in the area. EEAST have”

    Web search (Tavily): No evidence found either way

  21. 1 month later

    Raised again · 20th time

    Christopher Hart↗

    9 Nov 2023 · Nigel Parsley · Suffolk

    Closely relatedConfidence 0.85 · higha different coroner
    “had an ambulance for [the deceased] arrived within the target time, the drugs he could have been given by ambulance personnel, and his early transport to hospital, would on a balance of probabilities have saved his life”
    Original on judiciary.uk ↗

    Repeated from the earlier report:ambulancetargettime

    Department of Health and Social Care responded.Response (PDF) ↗

  22. 0 months later

    Raised again · 21th time

    Lynda Blackmore↗

    15 Nov 2023 · Graeme Hughes · South Wales Central

    Closely relatedConfidence 0.90 · higha different coroner
    “My concern here Is that handover delays are impacting upon response times in respect of patients requiring emergency treatment &/or conveyance to hospital.”
    Original on judiciary.uk ↗

    Repeated from the earlier report:handoverpatients

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “We have produced several guidelines to help clinicians treating children presenting with fever and symptoms such as those in the case of [name redacted]. These include; fever in under 5s: assessment and initial management [NG143], sepsis: recognition, diagnosis and early management [NG51] and sore throat (acute): antimicrobial prescribing [NG84].”

    Web search (Tavily): No evidence found either way

  23. 0 months later

    Raised again · 22th time

    Kenneth Heard↗

    23 Nov 2023 · Guy Davies · Cornwall and the Isles of Scilly

    Closely relatedConfidence 0.85 · higha different coroner
    “The target for hospital staff to take responsibility for the care of patients from ambulance crew is within 15 minutes of the ambulance arriving at an Emergency Department.”
    Original on judiciary.uk ↗

    Repeated from the earlier report:patientsambulance

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “we published our 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times. Our ambitions for this year are to improve A&E waiting times to 78% of patients to be admitted, transferred, or discharged from A&E within four hours by March 2025, and to reduce Category 2 ambulance response times to 30 minutes on average across this fiscal year.”

    Stated timescale: March 2025

  24. 0 months later

    Raised again · 23th time

    John Seagrove, Pauline Humphris and Patricia Steggles↗

    23 Nov 2023 · Andrew Cox · Cornwall and the Isles of Scilly

    “What is of concern, however, is that these gains have not been maintained and the situation has now worsened with 15-20 ambulances waiting outside the ED on occasions over the last three weeks.”
    Original on judiciary.uk ↗

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “the department is mindful of the statutory responsibilities in relation to prevention of future deaths reports and we are prioritising responses as a matter of urgency.”

    Web search (Tavily): No evidence found either way

    SALG | Responses to prevention of future death reports ↗
  25. 0 months later

    Raised again · 24th time

    David Briggs↗

    1 Dec 2023 · Hannah Berry · South Yorkshire (Western)

    Closely relatedConfidence 0.90 · higha different coroner
    “The ambulance service was called at 2049 on 14 November 2022 and the call was graded as a Category 2 call requiring a response within 40 minutes. The ambulance finally arrived at 0044 on 15 November 2022.”
    Original on judiciary.uk ↗

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “published our 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times”

    Stated timescale: 2023/24

    Web search (Tavily): No evidence found either way

    Delivery plan for recovering urgent and emergency care services ↗
  26. 1 month later

    Raised again · 25th time

    James Campion↗

    20 Dec 2023 · Anita Bhardwaj · Liverpool and Wirral

    Identical hazardConfidence 0.90 · higha different coroner
    “The delay in the ambulance dispatch prevented Mr [name redacted] receiving medical treatment and further psychiatric assistance”
    Original on judiciary.uk ↗

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “care. The Department recognises the significant pressure the urgent and emergency care system is facing. That is why we published our Delivery plan for recovering urgent and emergency care services, which aims to deliver sustained improvements in waiting times. Our ambitions for this year are to improve A&E waiting times to 78% of patients to be admitted, transferred, or discharged from A&E within four hours by March 2025, and to reduce Category 2 ambulance response times to 30 minutes on average across”

    Stated timescale: March 2025

    Web search (Tavily): Evidence found that the action was carried out

    2025/26 NHS priorities and operational planning guidance: what you need to know ↗
  27. 0 months later

    Raised again · 26th time

    Shaun Parks↗

    20 Dec 2023 · Katy Dickinson · South Yorkshire (Western)

    Closely relatedConfidence 0.92 · higha different coroner
    “There was a significant delay in offloading patients at hospitals, which tied up resources and meant they were unable to respond to emergency calls.”
    Original on judiciary.uk ↗

    Repeated from the earlier report:patientsemergency

    No published response from Department of Health and Social Care was found for this report.

  28. 1 month later

    Raised again · 27th time

    Donna Smith↗

    22 Jan 2024 · Clare Bailey · Teesside and Hartlepool

    Closely relatedConfidence 0.85 · higha different coroner
    “The category 2 call target (18minute average response and 95th percentile a 40minute response) was breached and the ambulance arrived 1 hour and 6 minutes after the first call.”
    Original on judiciary.uk ↗

    Repeated from the earlier report:categoryresponseambulance

    Department of Health and Social Care responded.Response (PDF) ↗Response (PDF) ↗

  29. 2 months later

    Raised again · 28th time

    Peter Beresford↗

    12 Mar 2024 · Lauren Costello · Manchester South

    Identical hazardConfidence 0.98 · high
    “Despite a number of measures being undertaken by the North West Ambulance Service, the delay in paramedics attending Category 2 calls has not been resolved to within target ranges because there are residual staff and emergency vehicle shortages.”
    Original on judiciary.uk ↗

    Repeated from the earlier report:DespitenumbermeasuresundertakenNorthWest

    Department of Health and Social Care responded.Response (PDF) ↗

  30. 0 months later

    Raised again · 29th time

    Jean Walker↗

    20 Mar 2024 · Hannah Berry · South Yorkshire West

    Closely relatedConfidence 0.90 · higha different coroner
    “There was a significant delay in offloading patients at hospitals which tied up ambulance resource and meant they were unable to respond to emergency calls.”
    Original on judiciary.uk ↗

    Repeated from the earlier report:patientshospitals

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “the West Yorkshire Integrated Care Board will shortly be responding on the specific local actions being taken to support ambulance response times”

    Stated timescale: shortly

    Web search (Tavily): No evidence found either way

    NHS West Yorkshire ICB Board Meeting ↗
  31. 0 months later

    Raised again · 30th time

    Patricia Eyken↗

    25 Mar 2024 · Guy Davies · Cornwall and the Isles of Scilly

    Identical hazardConfidence 0.95 · higha different coroner
    “[the deceased]'s death followed an ambulance delay, attributable to a systemic failure, which is likely to have contributed to [the deceased]'s death by preventing lifesaving treatment.”
    Original on judiciary.uk ↗

    Repeated from the earlier report:ambulancedelay

    Department of Health and Social Care responded.Response (PDF) ↗

  32. 1 month later

    Raised again · 31th time

    Jade Griffiths-Jones↗

    17 Apr 2024 · Emma Brown · Birmingham and Solihull

    Identical hazardConfidence 0.95 · higha different coroner
    “availability of ambulance crews is continuing to be compromised by delays at hospitals resulting in delays in response times which creates a risk to the life.”
    Original on judiciary.uk ↗

    Repeated from the earlier report:availabilityambulancecrews

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗Response (PDF) ↗

    “Ambulance services received £200 million of additional funding in 2023/24 to expand capacity and improve response times.”

    Stated timescale: 2023/24

  33. 0 months later

    Raised again · 32th time

    Richard Carpenter↗

    25 Apr 2024 · David Ridley · Wiltshire and Swindon

    Identical hazardConfidence 0.92 · higha different coroner
    “delays in ambulances attending patients in the community are likely to increase the risk of death in Cat 2 instances especially that would otherwise be preventable had the patient been got to hospital in a timely fashion”
    Original on judiciary.uk ↗

    Repeated from the earlier report:attendinglikely

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “In January 2023, NHS England published a two year 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times, with a target for this year to reduce Category 2 ambulance response times to 30 minutes on average.”

    Stated timescale: 2023/24

    Web search (Tavily): No evidence found either way

  34. 0 months later

    Raised again · 33th time

    Bobilya Mulonge↗

    8 May 2024 · Lauren Costello · Manchester South

    Identical hazardConfidence 0.95 · high
    “Despite a number of measures being undertaken by the North West Ambulance Service, the delay in paramedics attending Category 2 calls has not been resolved to within target ranges. This is because resources available in the North West Ambulance Service cannot be fully utilised as a result of the delays in ambulances clearing Accident and Emergency departments.”
    Original on judiciary.uk ↗

    Repeated from the earlier report:DespitenumbermeasuresundertakenNorthWest

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “NHSE published a two year 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times with targets for this year for a minimum of 78% of patients being admitted, transferred, or discharged within four hours by March 2025, and to reduce Category 2 ambulance response times to 30 minutes on average.”

    Stated timescale: March 2025

    Web search (Tavily): Evidence found that the action was carried out

    Delivery plan for recovering urgent and emergency care services ↗
  35. 2 months later

    Raised again · 34th time

    Harry Dunn: Prevention of Future Deaths Report (1)↗

    4 Jul 2024 · Anne Pember · Northamptonshire

    Identical hazardConfidence 0.90 · higha different coroner
    “I am concerned that these continuing delays for ambulances at hospital handovers reflects a risk of deaths into the future.”
    Original on judiciary.uk ↗

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “the Health Secretary has ordered a full and independent investigation into NHS performance to provide a frank assessment of the issues and challenges it faces”

    Web search (Tavily): No evidence found either way

    Independent Investigation of the National Health Service in ... ↗
  36. 3 months later

    Raised again · 35th time

    Susan Dear↗

    20 Sept 2024 · Hannah Godfrey · Berkshire

    Closely relatedConfidence 0.90 · higha different coroner
    “handover delays at the Royal Berkshire Hospital and the Wexham Park Hospital were found to be a substantial root cause of the problem (due to ambulance staff being delayed at hospital with patients who could not be admitted to Accident & Emergency as other patients were unable to be admitted to the wards until beds were available)”
    Original on judiciary.uk ↗

    Repeated from the earlier report:handoverdelaysRoyalHospitalambulance

    Department of Health and Social Care responded.Response (PDF) ↗Response (PDF) ↗

  37. 0 months later

    Raised again · 36th time

    Kevin Woods↗

    3 Oct 2024 · Guy Davies · Cornwall and Isles of Scilly

    Identical hazardConfidence 0.90 · high
    “Continuing average handover delays (and therefore response delays) which create a risk of future deaths.”
    Original on judiciary.uk ↗

    Repeated from the earlier report:handoverdelaysresponse

    Department of Health and Social Care responded, stating 6 specific actions.Response (PDF) ↗

    “making space for a Clinical Decision Unit model, for patients who need more clinical care but don't need to be admitted to hospital”

    Web search (Tavily): No evidence found either way

    Modelling the potential impact of having a Clinical Decision ... ↗
    “converting the Same Day Medical Assessment Unit (SDMA) to a Same Day Emergency Care (SDEC) and having a triage process to ensure only patients considered as same day go to the SDEC”

    4 more stated actions in the Promises tab.

  38. 1 month later

    Raised again · 37th time

    Henry Willems↗

    21 Oct 2024 · David Reid · Worcestershire

    Identical hazardConfidence 0.90 · higha different coroner
    “Mr. [name redacted]' case was correctly assigned a Category 2 disposition, for which the mean response time is 18 minutes, and the 90th percentile response time is 40 minutes;”
    Original on judiciary.uk ↗

    Repeated from the earlier report:Categoryresponsetimeminutes

    Department of Health and Social Care responded.Response (PDF) ↗

  39. 1 month later

    Raised again · 38th time

    Simon Boyd↗

    6 Nov 2024 · Chris Morris · Manchester South

    Identical hazardConfidence 0.92 · high
    “national targets for ambulance response times continue not to be adhered to”
    Original on judiciary.uk ↗

    Repeated from the earlier report:responsetimes

    Department of Health and Social Care responded.Response (PDF) ↗Response (PDF) ↗

  40. 1 month later

    Raised again · 39th time

    Andrew Lewis↗

    19 Dec 2024 · Heidi Connor · Berkshire

    Closely relatedConfidence 0.90 · higha different coroner
    “I have also been provided with data regarding the number of hours that ambulances have spent queuing at hospitals in the last 3 months (September to November 2024).”
    Original on judiciary.uk ↗

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗Response (PDF) ↗

    “The South East Coast and Yorkshire Ambulance Services have the best response rates, with two-thirds (67%) of all their responses published.”
  41. 1 month later

    Raised again · 40th time

    Nicola Owens↗

    31 Jan 2025 · Anita Bhardwaj · Liverpool and Wirral

    Closely relatedConfidence 0.90 · higha different coroner
    “This delay being significantly contributed to by the handover delays in hospitals.”
    Original on judiciary.uk ↗

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “The NHS will focus on delivering the following range of practical actions to improve performance in 2025/26: - working towards delivering hospital handovers within 15 minutes, and implementing joint working arrangements that ensure that no handover takes longer than 45 minutes, - improving ambulance 'hear and treat' service rates, including increasing the proportion of Category 2 ambulance incidents where an ambulance clinician provides advice and treatment over the phone, - ensuring all 999 am”

    Stated timescale: 2025-26

    Web search (Tavily): No evidence found either way

    The latest update on the W45 / Rapid Release Protocols ↗
  42. 1 month later

    Raised again · 41th time

    Diana Fairweather-Purkis↗

    17 Feb 2025 · Paul Appleton · Teesside and Hartlepool

    Identical hazardConfidence 0.95 · higha different coroner
    “There are excessive delays in Ambulance crews being released following attendance at hospital, due to delays in patients being handed over to hospital staff.”
    Original on judiciary.uk ↗

    Repeated from the earlier report:Ambulancecrewshospitalpatientsstaff

    Department of Health and Social Care responded.Response (PDF) ↗Response (PDF) ↗Response (PDF) ↗

  43. 0 months later

    Raised again · 42th time

    Lachlan Campbell (2)↗

    28 Feb 2025 · Andrew Cox · Cornwall and the Isles of Scilly

    Identical hazardConfidence 0.95 · higha different coroner
    “Delay in ambulance response attributable to delays in handover of patients at Royal Cornwall Hospital”
    Original on judiciary.uk ↗

    Repeated from the earlier report:ambulanceresponsedelays

    Department of Health and Social Care responded.Response (PDF) ↗

  44. 1 month later

    Raised again · 43th time

    Andrew Waters↗

    3 Apr 2025 · Guy Davies · Cornwall and the Isles of Scilly

    Identical hazardConfidence 0.90 · higha different coroner
    “Significant handover delays leading to ambulance resources being tied up at hospital with increased risk in mortality for patients in the community waiting for emergency ambulances.”
    Original on judiciary.uk ↗

    Repeated from the earlier report:delayshospitalriskambulances

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “The NHS planning guidance also includes an implementation target for improving A&E waiting times compared to 2024/25, with a minimum of 78% of patients seen within 4 hours in March 2026 and increasing the proportion of patients admitted, discharged, and transferred from an emergency department within 12 hours across 2025/26 compared to 2024/25.”

    Stated timescale: March 2026

    Web search (Tavily): No evidence found either way

    NHS Backs New A&E Care Areas for Patients Facing Long Waits ↗
  45. 0 months later

    Raised again · 44th time

    Bernard Lyon↗

    9 Apr 2025 · Alison Mutch · Manchester South

    Identical hazardConfidence 0.90 · higha different coroner
    “significant delays in the handover from the ambulance to the ED team. This was due to pressure on the ED but meant that ambulances were tied up for longer than necessary”
    Original on judiciary.uk ↗

    Repeated from the earlier report:delayshandover

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗Response (PDF) ↗

    “the CQC is replying to you separately”

    Web search (Tavily): No evidence found either way

  46. 1 month later

    Raised again · 45th time

    Paul Burke↗

    2 May 2025 · Jacques Howell · Hertfordshire

    Closely relatedConfidence 0.90 · higha different coroner
    “Delay in ambulance response and the consequent delay in the provision of pre- hospital emergency care.”
    Original on judiciary.uk ↗

    Department of Health and Social Care responded.Response (PDF) ↗

  47. 0 months later

    Raised again · 46th time

    James Smith↗

    12 May 2025 · Guy Davies · Cornwall and Isles of Scilly

    Identical hazardConfidence 0.95 · higha different coroner
    “Significant handover delays at RCHT and other southwest hospitals leading to ambulance resources being tied up with increased response delays and increased mortality risks for patients in the community waiting for emergency ambulances”
    Original on judiciary.uk ↗

    Repeated from the earlier report:delaysambulances

    Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗

    “On 6 June 2025, we published our Urgent and Emergency Care Plan for 2025/26. The plan requires the NHS to focus on those activities that will have the biggest impact on improving urgent and emergency care performance, including ambulance response and handover times: - at least 78% of patients in A&E departments will be seen within 4 hours.”

    Stated timescale: 6 June 2025

    Web search (Tavily): Evidence suggests the action was not carried out as stated

    National Ambulance Handover Delays ↗
  48. 1 month later

    Raised again · 47th time

    Brian Garrick↗

    30 May 2025 · Stephen Covell · The County of Devon, Plymouth and Torbay

    Identical hazardConfidence 0.98 · higha different coroner
    “Response times for ambulances attending acute medical incidents continue to be impacted by severe delays in patient handovers at acute hospitals preventing ambulances and their crews returning to service.”
    Original on judiciary.uk ↗

    Department of Health and Social Care responded.Response (PDF) ↗

  49. 3 months later

    Raised again · 48th time

    Ricky O'Connell↗

    20 Aug 2025 · Alison Mutch · Manchester South

    Identical hazardConfidence 0.95 · higha different coroner
    “delays in ambulances clearing ED was still having a very significant impact on their ability to respond to calls including category 2 calls”
    Original on judiciary.uk ↗

    Repeated from the earlier report:callscategory

    Department of Health and Social Care responded.Response (PDF) ↗

  50. 2 months later

    Raised again · 49th time

    Lewis Garfield↗

    28 Oct 2025 · Hassan Shah · Northamptonshire

    Closely relatedConfidence 0.90 · higha different coroner
    “I understand that nationally, the target time for handover from ambulance to hospital staff is 15 minutes.”
    Original on judiciary.uk ↗

    Repeated from the earlier report:handoverambulance

  51. 3 months later

    Raised again · 50th time

    Dorothy Hoyberg↗

    14 Jan 2026 · Melanie Lee · Inner North London

    Closely relatedConfidence 0.90 · higha different coroner
    “An ambulance should have reached [the deceased] within two hours but it took five and half.”
    Original on judiciary.uk ↗

    Repeated from the earlier report:ambulancehours

    Department of Health and Social Care responded.Response (PDF) ↗

  52. 1 month later

    Raised again · 51th time

    Janet Springall↗

    7 Feb 2026 · Alan Anthony · Blackpool & Fylde

    Closely relatedConfidence 0.80 · moderatea different coroner
    “patients such as [the deceased] remain at risk. The Trust continues to experience significant pressures due to patient numbers, and unwell patients continue to remain in ambulances for some time before they are able to access the emergency department.”
    Original on judiciary.uk ↗

    Repeated from the earlier report:patientsriskpatientambulances

    Department of Health and Social Care responded.Response (PDF) ↗Response (PDF) ↗

  53. 1 month later

    Raised again · 52th time

    Roman Barr↗

    4 Mar 2026 · Linda Lee · Coventry

    Identical hazardConfidence 0.95 · higha different coroner
    “Prolonged ambulance handover times at local hospitals were a significant factor in no ambulance being available at the time help was sought, reducing emergency response capacity during periods of high demand.”
    Original on judiciary.uk ↗

    Repeated from the earlier report:ambulancehandoversignificant

  54. 1 month later

    Raised again · 53th time

    Roman Barr↗

    3 Apr 2026 · Linda Lee · Coventry

    Identical hazardConfidence 0.92 · higha different coroner
    “Ambulance handover delays affecting emergency availability Prolonged ambulance handover times at local hospitals were a significant factor in no ambulance being available”
    Original on judiciary.uk ↗

    Repeated from the earlier report:handoverdelaysemergencytimes

    No published response from Department of Health and Social Care was found for this report.

  55. 2 months later

    Raised again · 54th time

    Geoffrey Fuller↗

    18 Jun 2026 · Guy Davies · Cornwall & the Isles of Scilly

    Closely relatedConfidence 0.92 · higha different coroner
    “Significant handover delays”
    Original on judiciary.uk ↗

    Repeated from the earlier report:Significanthandoverdelays

    Department of Health and Social Care responded.Response (PDF) ↗

  56. All reports to Department of Health and Social Care

Next

This shows that a similar concern was raised again after an earlier report. It does not say why, and it is not a finding about any organisation or person. To report an error, see the corrections route.

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Source: Prevention of Future Deaths reports and responses published by the Courts and Tribunals Judiciary at judiciary.uk. Crown copyright, used under the Open Government Licence v3.0. Data updated 26 Oct 2026.

A link shows that a similar concern was raised again, not why. It is not a finding about any organisation or person. Methodology and responsible use · Report an error