Delayed ambulance handover at hospitals
Department of Health and Social Care received 55 coroners' reports about this hazard between 19 Feb 2015 and 18 Jun 2026.
They came from 32 different coroners in 28 coroner areas. A similar concern was raised again 54 times after the first warning.
A published response was found for 52 of the 54 earlier reports, stating 40 specific actions.
The story, report by report
Spacing grows with the time between reports.
“On describing the circumstances, the Care Staff were told that they would get a call back from NHS within 60 minutes. They were also informed that there would be a delay of up to 6 hours for the ambulance to arrive.”
Original on judiciary.uk ↗ Department of Health and Social Care responded.Response (PDF) ↗
- 3 months later
“During the inquest evidence was given that ambulance availability is being jeopardised by crews being delayed at hospital when handing patients over to Accident and Emergency staff.”
Original on judiciary.uk ↗ Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“The Pathways system piloted in the North East has a fault in that it does not advise non clinical call handlers to issue CPR advice unless a patient has stopped breathing. Although this fault was pointed out to Pathways by NEAS NHS Trust manager before the latest update of the system (early 2014), Pathways refused to amend the system. The fault remains in place.”
Stated timescale: early 2014
Web search (Tavily): No evidence found either way
Agonal Breathing: Why It Delays CPR and How to Recognize It - ACLS ↗ - 1 year later
“In the event, the vehicle did not arrive for 2 hours 8 minutes.”
Original on judiciary.uk ↗ Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“I therefore do not consider that the algorithms used for coding are inaccurate or unfit for purpose based on the evidence of this case.”
Web search (Tavily): No evidence found either way
Targeted education for clinicians and clinical coding staff improves the accuracy of clinical coding: A quality improvement project ↗ - 0 months laterClosely relatedConfidence 0.85 · higha different coroner
“Consideration should be given to strategies to improve handover times at hospitals.”
Original on judiciary.uk ↗ Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“In 2015/16, the trust carried out a significant recruitment campaign and educated 350 whole time equivalent frontline posts.”
Web search (Tavily): Evidence found that the action was carried out
East of England Ambulance: Plan to recruit 350 staff ↗ - 1 year 3 months later
“I heard evidence that NWAS failed to meet target times which are nationally set by the Department of Health”
Original on judiciary.uk ↗ Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“I am advised that work is underway to increase the training of the Fire Service to Extended Community First Responder levels.”
Web search (Tavily): No evidence found either way
21st-Century-Fire-and-Emergency-Services-White-Paper- ... ↗ - 4 years 8 months later
“Despite a number of measures being undertaken by the North West Ambulance Service, the delay in paramedics attending Category 2 calls has not been resolved to within target ranges because there are residual staff and emergency vehicle shortages.”
Original on judiciary.uk ↗ Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“The North West Ambulance Service (NWAS) lead commissioners, representatives from the local health system and NHS England have developed a 6-point winter improvement plan concentrating on key actions to assist in improving performance levels for 999 and Urgent and Emergency Care.”
Web search (Tavily): No evidence found either way
Our urgent and emergency care improvement proposals - National Association of Primary Care ↗ - 2 months laterClosely relatedConfidence 0.92 · higha different coroner
“target response times are still routinely not being met nationally. By way of illustration, the court heard evidence that on 21st June 2021, the Trust's average response”
Original on judiciary.uk ↗ Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“The NHS will also set out detailed recovery plans in the new year, including plans to improve ambulance response times and improve A&E waiting times.”
Stated timescale: new year
Web search (Tavily): Evidence found that the action was carried out
What the 10-Year Plan means for Ambulance Trusts? ↗ - 1 month laterIdentical hazardConfidence 0.90 · higha different coroner
“when they found Mr [name redacted] and rang for an ambulance they were told that due to the ongoing demands on the Ambulance Service that it would be approximately 6 hours before one could attend and transport Mr [name redacted] to hospital.”
Original on judiciary.uk ↗ Repeated from the earlier report:ambulancetoldhours
Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“The government is committed to supporting the ambulance service to manage the pressures it is facing, ensuring that people receive the treatment that they need when they need it. This will be supported by the government investing an additional £3.3 billion in each of 2023-24 and 2024-25 as announced in the Autumn Statement. This will enable rapid action to improve urgent and emergency care performance towards pre-pandemic levels. The NHS will set out detailed recovery plans in the new year.”
Stated timescale: 2023-24 and 2024-25
Web search (Tavily): No evidence found either way
- 2 months later
“The Inquest heard that the wait for the ambulance was very distressing and arrived outside the target times due to ambulance availability in Greater Manchester at that time.”
Original on judiciary.uk ↗ Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“In February 2022, the NHS published its Delivery Plan for Tackling the COVID-19 Backlog of Elective Care.1 The government plans to spend more than £8 billion from 2022-23 to 2024-25, in addition to the £2 billion Elective Recovery Fund and £700 million Targeted Investment Fund already made available to systems last financial year, to help drive up and protect elective activity. The Delivery Plan also set clear ambitions to eliminate long waits for planned NHS treatment. The overall vision is to eradicate”
Stated timescale: 2024-25
Web search (Tavily): No evidence found either way
Government response to ‘Clearing the backlog caused by the pandemic’ report from the Health and Social Care Select Committee - GOV.UK ↗ - 2 months later
“notwithstanding her age and frailty [the deceased] had to wait over 5 hours for an ambulance. This was due to the demands on the North West Ambulance Service on the day in question.”
Original on judiciary.uk ↗ Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“we are maintaining this additional capacity in 2024/25. This is alongside the delivery of new ambulances and specialist mental health vehicles. With more ambulances on the road, patients will receive the treatment they need more swiftly.”
Stated timescale: 2024/25
Web search (Tavily): No evidence found either way
- 0 months later
“Evidence given at the inquest revealed that there was a delay in an ambulance attending to the deceased”
Original on judiciary.uk ↗ Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“The report raises concerns about ambulance capacity and response times by East of England Ambulance Service NHS Trust (EEAST). In preparing this response, Departmental officials have made enquiries with NHS England and the Care Quality Commission (CQC). I have been informed that the CQC carried out routine engagement with the Trust to review progress against its action plan and to ensure they comply with CQC regulations. More generally, I have been assured that the CQC will continue to have regular”
Web search (Tavily): No evidence found either way
What is the CQC? Understanding the Care Quality Commission ↗ - 2 months later
“(1) Evidence given at the inquest revealed that there was a delay in Mr. [name redacted] being transferred from the ambulance into the emergency department at the James Paget hospital as they had no space for him to be transferred into.”
Original on judiciary.uk ↗ Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“the Integrated Care Board (ICB) responsible for JPUH, Norfolk and Waveney ICB, provided a comprehensive response on 3 February 2023 which included information on the improvements being made locally, and details of a serious incident investigation report following Mr [name redacted]' death.”
Stated timescale: 3 February 2023
- 0 months later
“Evidence was heard that there was a delay in Mrs [name redacted] being transferred from the ambulance to the Emergency Department of the Queen Elizabeth Hospital as there was no space in the hospital”
Original on judiciary.uk ↗ Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“also plan also commits to reducing average Category 2 ambulance response times to 30 minutes across this fiscal year.”
Stated timescale: across this fiscal year
Web search (Tavily): No evidence found either way
Ambulance service response times ↗ - 2 months laterClosely relatedConfidence 0.85 · higha different coroner
“a deficit in operational hours provided by SECAMBS leading to delayed response times compromising patient safety.”
Original on judiciary.uk ↗ Repeated from the earlier report:responsetimes
Department of Health and Social Care responded.Response (PDF) ↗
- 2 months laterIdentical hazardConfidence 0.90 · higha different coroner
“long delays in ambulance response to Category 2 calls create a risk that other deaths will occur in the future.”
Original on judiciary.uk ↗ Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“published our Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times, including to reduce Category 2 response times to 30 minutes on average this year”
Stated timescale: 2023/24
Web search (Tavily): No evidence found either way
- 1 month laterIdentical hazardConfidence 0.90 · higha different coroner
“The inquest heard evidence that under the Department of Health's Ambulance Response time criteria, a category 2 call should have an average response time of 18 minutes and be within 40 minutes in 9 out of 10 cases.”
Original on judiciary.uk ↗ Repeated from the earlier report:AmbulanceResponse
Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“we published our 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times”
Stated timescale: March 2025
Web search (Tavily): No evidence found either way
New ambulances and faster emergency care for patients next winter - GOV.UK ↗ - 1 month laterClosely relatedConfidence 0.90 · higha different coroner
“The inquest heard that the long wait for an ambulance and prolonged delay in the Emergency Department were due to demand on services and resources available.”
Original on judiciary.uk ↗ Repeated from the earlier report:inquestambulancedelay
Department of Health and Social Care responded.Response (PDF) ↗
- 0 months laterClosely relatedConfidence 0.90 · higha different coroner
“2. The Ambulance Service graded [the deceased]'s mother's call to them on the 15th December 2021 as a category 2 call which has two targets as described in evidence, the first being a response time of 20 minutes call time and that 9 out of 10 calls would be responded too within 40 minutes. Yorkshire Ambulance Service were unable to respond to [the deceased]'s call until 2 hours and 26 minutes had passed. Yorkshire Ambulance Service were on their highest level of escalation at that time with significant delays at”
Original on judiciary.uk ↗ Repeated from the earlier report:AmbulanceServicehours
Department of Health and Social Care responded, stating 3 specific actions.Response (PDF) ↗
“In addition, all North East & Yorkshire systems have been asked for assurance that national guidance is being followed.”
Web search (Tavily): No evidence found either way
Quality Standard for Imaging - College of Radiographers ↗“Ambulance services received £200 million of additional funding in 2023/24 to expand capacity and improve response times, and we are maintaining this additional capacity in 2024/25.”
Stated timescale: 2024/25
Web search (Tavily): No evidence found either way
Trump Administration Announces $7.2 Million to Expand Ambulance-Based Telemedicine and Upgrade Emergency Communications Across South Dakota | CMS ↗1 more stated action in the Promises tab.
- 1 month laterIdentical hazardConfidence 0.90 · higha different coroner
“Due to continuing demand on the ambulance service, an ambulance did not become available until 08.16 hours.”
Original on judiciary.uk ↗ Repeated from the earlier report:ambulanceservicehours
Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“we published our 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times, including to reduce Category 2 response times (including for serious conditions such as heart attacks and strokes) to 30 minutes on average this year”
Stated timescale: this year
Web search (Tavily): No evidence found either way
Delivery plan for recovering urgent and emergency care services ↗ - 1 month laterClosely relatedConfidence 0.90 · higha different coroner
“The ambulance service was called at 11.55 hours on 14 February 2023 and the call was graded as a Category 3 call reinquire a response within 2 hours. The ambulancearrived at 09.30 hours on 15 February 2023. The time between calling the ambulance and the ambulance arriving on scene was in excess of 19 hours.”
Original on judiciary.uk ↗ Repeated from the earlier report:ambulanceservicehours
Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“the EEAST have taken the following actions taking to work with the integrated care system to reduce the impact of delays and reduce patient harm, including but not limited to: - EEAST are a member of the "Front Door Group" looking to improve arrival to handover times. This is chaired by the Deputy Director for Intensive Support from the NHSE/I team. EEAST have shared good practice from West Suffolk and Colchester Hospitals within the group, which is attended by all Acutes in the area. EEAST have”
Web search (Tavily): No evidence found either way
- 1 month laterClosely relatedConfidence 0.85 · higha different coroner
“had an ambulance for [the deceased] arrived within the target time, the drugs he could have been given by ambulance personnel, and his early transport to hospital, would on a balance of probabilities have saved his life”
Original on judiciary.uk ↗ Repeated from the earlier report:ambulancetargettime
Department of Health and Social Care responded.Response (PDF) ↗
- 0 months laterClosely relatedConfidence 0.90 · higha different coroner
“My concern here Is that handover delays are impacting upon response times in respect of patients requiring emergency treatment &/or conveyance to hospital.”
Original on judiciary.uk ↗ Repeated from the earlier report:handoverpatients
Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“We have produced several guidelines to help clinicians treating children presenting with fever and symptoms such as those in the case of [name redacted]. These include; fever in under 5s: assessment and initial management [NG143], sepsis: recognition, diagnosis and early management [NG51] and sore throat (acute): antimicrobial prescribing [NG84].”
Web search (Tavily): No evidence found either way
- 0 months laterClosely relatedConfidence 0.85 · higha different coroner
“The target for hospital staff to take responsibility for the care of patients from ambulance crew is within 15 minutes of the ambulance arriving at an Emergency Department.”
Original on judiciary.uk ↗ Repeated from the earlier report:patientsambulance
Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“we published our 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times. Our ambitions for this year are to improve A&E waiting times to 78% of patients to be admitted, transferred, or discharged from A&E within four hours by March 2025, and to reduce Category 2 ambulance response times to 30 minutes on average across this fiscal year.”
Stated timescale: March 2025
Web search (Tavily): No evidence found either way
New ambulances and faster emergency care for patients next winter - GOV.UK ↗ - 0 months later
Raised again · 23th time
John Seagrove, Pauline Humphris and Patricia Steggles↗
23 Nov 2023 · Andrew Cox · Cornwall and the Isles of Scilly
“What is of concern, however, is that these gains have not been maintained and the situation has now worsened with 15-20 ambulances waiting outside the ED on occasions over the last three weeks.”
Original on judiciary.uk ↗ Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“the department is mindful of the statutory responsibilities in relation to prevention of future deaths reports and we are prioritising responses as a matter of urgency.”
Web search (Tavily): No evidence found either way
SALG | Responses to prevention of future death reports ↗ - 0 months laterClosely relatedConfidence 0.90 · higha different coroner
“The ambulance service was called at 2049 on 14 November 2022 and the call was graded as a Category 2 call requiring a response within 40 minutes. The ambulance finally arrived at 0044 on 15 November 2022.”
Original on judiciary.uk ↗ Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“published our 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times”
Stated timescale: 2023/24
Web search (Tavily): No evidence found either way
Delivery plan for recovering urgent and emergency care services ↗ - 1 month laterIdentical hazardConfidence 0.90 · higha different coroner
“The delay in the ambulance dispatch prevented Mr [name redacted] receiving medical treatment and further psychiatric assistance”
Original on judiciary.uk ↗ Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“care. The Department recognises the significant pressure the urgent and emergency care system is facing. That is why we published our Delivery plan for recovering urgent and emergency care services, which aims to deliver sustained improvements in waiting times. Our ambitions for this year are to improve A&E waiting times to 78% of patients to be admitted, transferred, or discharged from A&E within four hours by March 2025, and to reduce Category 2 ambulance response times to 30 minutes on average across”
Stated timescale: March 2025
Web search (Tavily): Evidence found that the action was carried out
2025/26 NHS priorities and operational planning guidance: what you need to know ↗ - 0 months laterClosely relatedConfidence 0.92 · higha different coroner
“There was a significant delay in offloading patients at hospitals, which tied up resources and meant they were unable to respond to emergency calls.”
Original on judiciary.uk ↗ Repeated from the earlier report:patientsemergency
No published response from Department of Health and Social Care was found for this report.
- 1 month laterClosely relatedConfidence 0.85 · higha different coroner
“The category 2 call target (18minute average response and 95th percentile a 40minute response) was breached and the ambulance arrived 1 hour and 6 minutes after the first call.”
Original on judiciary.uk ↗ Repeated from the earlier report:categoryresponseambulance
Department of Health and Social Care responded.Response (PDF) ↗Response (PDF) ↗
- 2 months laterIdentical hazardConfidence 0.98 · high
“Despite a number of measures being undertaken by the North West Ambulance Service, the delay in paramedics attending Category 2 calls has not been resolved to within target ranges because there are residual staff and emergency vehicle shortages.”
Original on judiciary.uk ↗ Repeated from the earlier report:DespitenumbermeasuresundertakenNorthWest
Department of Health and Social Care responded.Response (PDF) ↗
- 0 months laterClosely relatedConfidence 0.90 · higha different coroner
“There was a significant delay in offloading patients at hospitals which tied up ambulance resource and meant they were unable to respond to emergency calls.”
Original on judiciary.uk ↗ Repeated from the earlier report:patientshospitals
Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“the West Yorkshire Integrated Care Board will shortly be responding on the specific local actions being taken to support ambulance response times”
Stated timescale: shortly
Web search (Tavily): No evidence found either way
NHS West Yorkshire ICB Board Meeting ↗ - 0 months laterIdentical hazardConfidence 0.95 · higha different coroner
“[the deceased]'s death followed an ambulance delay, attributable to a systemic failure, which is likely to have contributed to [the deceased]'s death by preventing lifesaving treatment.”
Original on judiciary.uk ↗ Repeated from the earlier report:ambulancedelay
Department of Health and Social Care responded.Response (PDF) ↗
- 1 month laterIdentical hazardConfidence 0.95 · higha different coroner
“availability of ambulance crews is continuing to be compromised by delays at hospitals resulting in delays in response times which creates a risk to the life.”
Original on judiciary.uk ↗ Repeated from the earlier report:availabilityambulancecrews
Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗Response (PDF) ↗
“Ambulance services received £200 million of additional funding in 2023/24 to expand capacity and improve response times.”
Stated timescale: 2023/24
Web search (Tavily): No evidence found either way
Trump Administration Announces $7.2 Million to Expand Ambulance-Based Telemedicine and Upgrade Emergency Communications Across South Dakota | CMS ↗ - 0 months laterIdentical hazardConfidence 0.92 · higha different coroner
“delays in ambulances attending patients in the community are likely to increase the risk of death in Cat 2 instances especially that would otherwise be preventable had the patient been got to hospital in a timely fashion”
Original on judiciary.uk ↗ Repeated from the earlier report:attendinglikely
Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“In January 2023, NHS England published a two year 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times, with a target for this year to reduce Category 2 ambulance response times to 30 minutes on average.”
Stated timescale: 2023/24
Web search (Tavily): No evidence found either way
- 0 months laterIdentical hazardConfidence 0.95 · high
“Despite a number of measures being undertaken by the North West Ambulance Service, the delay in paramedics attending Category 2 calls has not been resolved to within target ranges. This is because resources available in the North West Ambulance Service cannot be fully utilised as a result of the delays in ambulances clearing Accident and Emergency departments.”
Original on judiciary.uk ↗ Repeated from the earlier report:DespitenumbermeasuresundertakenNorthWest
Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“NHSE published a two year 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times with targets for this year for a minimum of 78% of patients being admitted, transferred, or discharged within four hours by March 2025, and to reduce Category 2 ambulance response times to 30 minutes on average.”
Stated timescale: March 2025
Web search (Tavily): Evidence found that the action was carried out
Delivery plan for recovering urgent and emergency care services ↗ - 2 months later
Raised again · 34th time
Harry Dunn: Prevention of Future Deaths Report (1)↗
4 Jul 2024 · Anne Pember · Northamptonshire
Identical hazardConfidence 0.90 · higha different coroner“I am concerned that these continuing delays for ambulances at hospital handovers reflects a risk of deaths into the future.”
Original on judiciary.uk ↗ Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“the Health Secretary has ordered a full and independent investigation into NHS performance to provide a frank assessment of the issues and challenges it faces”
Web search (Tavily): No evidence found either way
Independent Investigation of the National Health Service in ... ↗ - 3 months laterClosely relatedConfidence 0.90 · higha different coroner
“handover delays at the Royal Berkshire Hospital and the Wexham Park Hospital were found to be a substantial root cause of the problem (due to ambulance staff being delayed at hospital with patients who could not be admitted to Accident & Emergency as other patients were unable to be admitted to the wards until beds were available)”
Original on judiciary.uk ↗ Repeated from the earlier report:handoverdelaysRoyalHospitalambulance
Department of Health and Social Care responded.Response (PDF) ↗Response (PDF) ↗
- 0 months laterIdentical hazardConfidence 0.90 · high
“Continuing average handover delays (and therefore response delays) which create a risk of future deaths.”
Original on judiciary.uk ↗ Repeated from the earlier report:handoverdelaysresponse
Department of Health and Social Care responded, stating 6 specific actions.Response (PDF) ↗
“making space for a Clinical Decision Unit model, for patients who need more clinical care but don't need to be admitted to hospital”
Web search (Tavily): No evidence found either way
Modelling the potential impact of having a Clinical Decision ... ↗“converting the Same Day Medical Assessment Unit (SDMA) to a Same Day Emergency Care (SDEC) and having a triage process to ensure only patients considered as same day go to the SDEC”
Web search (Tavily): No evidence found either way
Impact of same day emergency care services on urgent and emergency care delivery outcomes: a systematic review ↗4 more stated actions in the Promises tab.
- 1 month laterIdentical hazardConfidence 0.90 · higha different coroner
“Mr. [name redacted]' case was correctly assigned a Category 2 disposition, for which the mean response time is 18 minutes, and the 90th percentile response time is 40 minutes;”
Original on judiciary.uk ↗ Repeated from the earlier report:Categoryresponsetimeminutes
Department of Health and Social Care responded.Response (PDF) ↗
- 1 month laterIdentical hazardConfidence 0.92 · high
“national targets for ambulance response times continue not to be adhered to”
Original on judiciary.uk ↗ Repeated from the earlier report:responsetimes
Department of Health and Social Care responded.Response (PDF) ↗Response (PDF) ↗
- 1 month laterClosely relatedConfidence 0.90 · higha different coroner
“I have also been provided with data regarding the number of hours that ambulances have spent queuing at hospitals in the last 3 months (September to November 2024).”
Original on judiciary.uk ↗ Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗Response (PDF) ↗
“The South East Coast and Yorkshire Ambulance Services have the best response rates, with two-thirds (67%) of all their responses published.”
- 1 month laterClosely relatedConfidence 0.90 · higha different coroner
“This delay being significantly contributed to by the handover delays in hospitals.”
Original on judiciary.uk ↗ Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“The NHS will focus on delivering the following range of practical actions to improve performance in 2025/26: - working towards delivering hospital handovers within 15 minutes, and implementing joint working arrangements that ensure that no handover takes longer than 45 minutes, - improving ambulance 'hear and treat' service rates, including increasing the proportion of Category 2 ambulance incidents where an ambulance clinician provides advice and treatment over the phone, - ensuring all 999 am”
Stated timescale: 2025-26
Web search (Tavily): No evidence found either way
The latest update on the W45 / Rapid Release Protocols ↗ - 1 month later
Raised again · 41th time
Diana Fairweather-Purkis↗
17 Feb 2025 · Paul Appleton · Teesside and Hartlepool
Identical hazardConfidence 0.95 · higha different coroner“There are excessive delays in Ambulance crews being released following attendance at hospital, due to delays in patients being handed over to hospital staff.”
Original on judiciary.uk ↗ Repeated from the earlier report:Ambulancecrewshospitalpatientsstaff
Department of Health and Social Care responded.Response (PDF) ↗Response (PDF) ↗Response (PDF) ↗
- 0 months later
Raised again · 42th time
Lachlan Campbell (2)↗
28 Feb 2025 · Andrew Cox · Cornwall and the Isles of Scilly
Identical hazardConfidence 0.95 · higha different coroner“Delay in ambulance response attributable to delays in handover of patients at Royal Cornwall Hospital”
Original on judiciary.uk ↗ Repeated from the earlier report:ambulanceresponsedelays
Department of Health and Social Care responded.Response (PDF) ↗
- 1 month laterIdentical hazardConfidence 0.90 · higha different coroner
“Significant handover delays leading to ambulance resources being tied up at hospital with increased risk in mortality for patients in the community waiting for emergency ambulances.”
Original on judiciary.uk ↗ Repeated from the earlier report:delayshospitalriskambulances
Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“The NHS planning guidance also includes an implementation target for improving A&E waiting times compared to 2024/25, with a minimum of 78% of patients seen within 4 hours in March 2026 and increasing the proportion of patients admitted, discharged, and transferred from an emergency department within 12 hours across 2025/26 compared to 2024/25.”
Stated timescale: March 2026
Web search (Tavily): No evidence found either way
NHS Backs New A&E Care Areas for Patients Facing Long Waits ↗ - 0 months laterIdentical hazardConfidence 0.90 · higha different coroner
“significant delays in the handover from the ambulance to the ED team. This was due to pressure on the ED but meant that ambulances were tied up for longer than necessary”
Original on judiciary.uk ↗ Repeated from the earlier report:delayshandover
Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗Response (PDF) ↗
“the CQC is replying to you separately”
Web search (Tavily): No evidence found either way
- 1 month laterClosely relatedConfidence 0.90 · higha different coroner
“Delay in ambulance response and the consequent delay in the provision of pre- hospital emergency care.”
Original on judiciary.uk ↗ Department of Health and Social Care responded.Response (PDF) ↗
- 0 months laterIdentical hazardConfidence 0.95 · higha different coroner
“Significant handover delays at RCHT and other southwest hospitals leading to ambulance resources being tied up with increased response delays and increased mortality risks for patients in the community waiting for emergency ambulances”
Original on judiciary.uk ↗ Repeated from the earlier report:delaysambulances
Department of Health and Social Care responded, stating 1 specific action.Response (PDF) ↗
“On 6 June 2025, we published our Urgent and Emergency Care Plan for 2025/26. The plan requires the NHS to focus on those activities that will have the biggest impact on improving urgent and emergency care performance, including ambulance response and handover times: - at least 78% of patients in A&E departments will be seen within 4 hours.”
Stated timescale: 6 June 2025
Web search (Tavily): Evidence suggests the action was not carried out as stated
National Ambulance Handover Delays ↗ - 1 month later
Raised again · 47th time
Brian Garrick↗
30 May 2025 · Stephen Covell · The County of Devon, Plymouth and Torbay
Identical hazardConfidence 0.98 · higha different coroner“Response times for ambulances attending acute medical incidents continue to be impacted by severe delays in patient handovers at acute hospitals preventing ambulances and their crews returning to service.”
Original on judiciary.uk ↗ Department of Health and Social Care responded.Response (PDF) ↗
- 3 months laterIdentical hazardConfidence 0.95 · higha different coroner
“delays in ambulances clearing ED was still having a very significant impact on their ability to respond to calls including category 2 calls”
Original on judiciary.uk ↗ Repeated from the earlier report:callscategory
Department of Health and Social Care responded.Response (PDF) ↗
- 2 months laterClosely relatedConfidence 0.90 · higha different coroner
“I understand that nationally, the target time for handover from ambulance to hospital staff is 15 minutes.”
Original on judiciary.uk ↗ Repeated from the earlier report:handoverambulance
Department of Health and Social Care responded.Response (PDF) ↗Response (PDF) ↗Response (PDF) ↗Response (PDF) ↗
- 3 months laterClosely relatedConfidence 0.90 · higha different coroner
“An ambulance should have reached [the deceased] within two hours but it took five and half.”
Original on judiciary.uk ↗ Repeated from the earlier report:ambulancehours
Department of Health and Social Care responded.Response (PDF) ↗
- 1 month laterClosely relatedConfidence 0.80 · moderatea different coroner
“patients such as [the deceased] remain at risk. The Trust continues to experience significant pressures due to patient numbers, and unwell patients continue to remain in ambulances for some time before they are able to access the emergency department.”
Original on judiciary.uk ↗ Repeated from the earlier report:patientsriskpatientambulances
Department of Health and Social Care responded.Response (PDF) ↗Response (PDF) ↗
- 1 month laterIdentical hazardConfidence 0.95 · higha different coroner
“Prolonged ambulance handover times at local hospitals were a significant factor in no ambulance being available at the time help was sought, reducing emergency response capacity during periods of high demand.”
Original on judiciary.uk ↗ Repeated from the earlier report:ambulancehandoversignificant
Department of Health and Social Care responded.Response (PDF) ↗Response (PDF) ↗Response (PDF) ↗Response (PDF) ↗
- 1 month laterIdentical hazardConfidence 0.92 · higha different coroner
“Ambulance handover delays affecting emergency availability Prolonged ambulance handover times at local hospitals were a significant factor in no ambulance being available”
Original on judiciary.uk ↗ Repeated from the earlier report:handoverdelaysemergencytimes
No published response from Department of Health and Social Care was found for this report.
- 2 months laterClosely relatedConfidence 0.92 · higha different coroner
“Significant handover delays”
Original on judiciary.uk ↗ Repeated from the earlier report:Significanthandoverdelays
Department of Health and Social Care responded.Response (PDF) ↗
- All reports to Department of Health and Social Care
Each row is one judged link between an earlier and a later report. Open a row to read both quotes, found word for word in the originals.
2015 → 2016Peter Scott1 year after Barbara Patterson · different coronerClosely relatedConfidence 0.85 · high
Closely relatedConfidence 0.85 · highBoth reports identify delayed patient hand‑over at hospitals as a factor that jeopardises ambulance availability. The earlier report focuses on crew delays during hand‑over, while the later report calls for strategies to improve handover times.
Barbara Patterson · 21 May 2015
“During the inquest evidence was given that ambulance availability is being jeopardised by crews being delayed at hospital when handing patients over to Accident and Emergency staff”
Original on judiciary.uk ↗ Peter Scott · 26 May 2016
“Consideration should be given to strategies to improve handover times at hospitals.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“We will be meeting with NEAS in September 2015 to discuss and monitor how they are managing their delivery of the service, what is their current position of staffing levels and identified vacant posts and their current recruitment position.”
2015 → 2022Grenville Wait7 years 1 month after Barbara Patterson · different coronerClosely relatedConfidence 0.92 · high
Closely relatedConfidence 0.92 · highBoth reports highlight that ambulance services are failing to meet required response times. The earlier report details a specific breach of an 8‑minute target, while the later report notes ongoing national failures to meet category 2 response targets.
Barbara Patterson · 21 May 2015
“The target time for the arrival of the ambulance was 8 minutes, this was breached. The ambulance did not arrive for 15 minutes.”
Original on judiciary.uk ↗ Grenville Wait · 24 Jun 2022
“target response times are still routinely not being met nationally. By way of illustration, the court heard evidence that on 21st June 2021, the Trust's average response”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“We will be meeting with NEAS in September 2015 to discuss and monitor how they are managing their delivery of the service, what is their current position of staffing levels and identified vacant posts and their current recruitment position.”
2017 → 2022Grenville Wait4 years 10 months after Anthony McCormack · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports highlight that national ambulance response time targets are not being met. They refer to the same systemic issue of delayed responses despite previous interventions.
Anthony McCormack · 4 Sept 2017
“I heard evidence that NWAS failed to meet target times which are nationally set by the Department of Health and that although NWAS was given more financial resources”
Original on judiciary.uk ↗ Grenville Wait · 24 Jun 2022
“target response times are still routinely not being met nationally.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“I am advised that work is underway to increase the training of the Fire Service to Extended Community First Responder levels.”
2015 → 2022Ronald Hartley7 years 5 months after Elizabeth Leah · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports describe a prolonged ambulance response time of about six hours due to high demand on the ambulance service. This delay forced families to consider alternative transport for patients needing urgent hospital care.
Elizabeth Leah · 19 Feb 2015
“On describing the circumstances, the Care Staff were told that they would get a call back from NHS within 60 minutes. They were also informed that there would be a delay of up to 6 hours for the ambulance to arrive.”
Original on judiciary.uk ↗ Ronald Hartley · 17 Jul 2022
“when they found Mr [name redacted] and rang for an ambulance they were told that due to the ongoing demands on the Ambulance Service that it would be approximately 6 hours before one could attend and transport Mr [name redacted] to hospital.”
Original on judiciary.uk ↗ 2022 → 2023Veronica Jenkins9 months after Grenville Wait · different coronerClosely relatedConfidence 0.85 · high
Closely relatedConfidence 0.85 · highBoth reports identify delayed ambulance response times as a safety concern. The earlier report notes nationwide missed targets, while the later report links delays to staff shortages and hospital handovers.
Grenville Wait · 24 Jun 2022
“target response times are still routinely not being met nationally.”
Original on judiciary.uk ↗ Veronica Jenkins · 31 Mar 2023
“a deficit in operational hours provided by SECAMBS leading to delayed response times compromising patient safety.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“The NHS will also set out detailed recovery plans in the new year, including plans to improve ambulance response times and improve A&E waiting times.”
2022 → 2023Michael Bray11 months after Grenville Wait · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports highlight that ambulance response times for Category 2 calls consistently fail to meet national targets, creating ongoing safety risks.
Grenville Wait · 24 Jun 2022
“target response times are still routinely not being met nationally.”
Original on judiciary.uk ↗ Michael Bray · 22 May 2023
“long delays in ambulance response to Category 2 calls create a risk that other deaths will occur in the future.”
Original on judiciary.uk ↗ 2022 → 2023Michael Bray1 year 1 month after John Murphy · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports highlight that delays in ambulance response to Category 2 calls pose a risk of further deaths. The underlying cause is insufficient staff and emergency vehicle resources leading to persistent missed response targets.
John Murphy · 22 Apr 2022
“Despite a number of measures being undertaken by the North West Ambulance Service, the delay in paramedics attending Category 2 calls has not been resolved to within target ranges because there are residual staff and emergency vehicle shortages.”
Original on judiciary.uk ↗ Michael Bray · 22 May 2023
“long delays in ambulance response to Category 2 calls create a risk that other deaths will occur in the future.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“The North West Ambulance Service (NWAS) lead commissioners, representatives from the local health system and NHS England have developed a 6-point winter improvement plan concentrating on key actions to assist in improving performance levels for 999 and Urgent and Emergency Care.”
2022 → 2023Joan Corcoran1 year after Grenville Wait · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports highlight that ambulance response times for category 2 calls are consistently failing to meet national targets. They describe the same systemic delay issue without differing in the specific hazard or mechanism.
Grenville Wait · 24 Jun 2022
“Notwithstanding the steps North West Ambulance Service NHS Foundation Trust has taken via its patient safety plan to manage and respond to demands on its service, it is a matter of concern that target response times are still routinely not being met nationally.”
Original on judiciary.uk ↗ Joan Corcoran · 20 Jun 2023
“The inquest heard evidence that under the Department of Health's Ambulance Response time criteria, a category 2 call should have an average response time of 18 minutes and be within 40 minutes in 9 out of 10 cases.”
Original on judiciary.uk ↗ 2017 → 2023Joan Corcoran5 years 9 months after Anthony McCormack · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports highlight failures to meet Department of Health ambulance response time targets. They differ in the specific call categories and metrics cited.
Anthony McCormack · 4 Sept 2017
“I heard evidence that NWAS failed to meet target times which are nationally set by the Department of Health”
Original on judiciary.uk ↗ Joan Corcoran · 20 Jun 2023
“under the Department of Health's Ambulance Response time criteria, a category 2 call should have an average response time of 18 minutes and be within 40 minutes in 9 out of 10 cases.”
Original on judiciary.uk ↗ 2015 → 2023Joan Corcoran8 years 1 month after Barbara Patterson · different coronerClosely relatedConfidence 0.80 · moderate
Closely relatedConfidence 0.80 · moderateBoth reports highlight that ambulance response times exceeded the required targets, indicating a systemic delay in getting ambulances to patients. The earlier report concerns an 8‑minute target breached with a 15‑minute wait, while the later report concerns category‑2 targets (average 18 min, 90 % within 40 min) breached with waits over an hour.
Barbara Patterson · 21 May 2015
“The target time for the arrival of the ambulance was 8 minutes, this was breached. The ambulance did not arrive for 15 minutes”
Original on judiciary.uk ↗ Joan Corcoran · 20 Jun 2023
“The inquest heard evidence that under the Department of Health's Ambulance Response time criteria, a category 2 call should have an average response time of 18 minutes and be within 40 minutes in 9 out of 10 cases.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“We will be meeting with NEAS in September 2015 to discuss and monitor how they are managing their delivery of the service, what is their current position of staffing levels and identified vacant posts and their current recruitment position.”
2022 → 2023Thelma Radmore8 months after Derek Shaw · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports highlight delays in ambulance response caused by pressures on healthcare services and resource constraints. The later report adds context about emergency department crowding but the core hazard remains ambulance delay due to system demand.
Derek Shaw · 11 Nov 2022
“Evidence given at the inquest revealed that there was a delay in an ambulance attending to the deceased and that earlier arrival of an ambulance is likely to mean he would not have died when he did.”
Original on judiciary.uk ↗ Thelma Radmore · 19 Jul 2023
“The inquest heard that the long wait for an ambulance and prolonged delay in the Emergency Department were due to demand on services and resources available.”
Original on judiciary.uk ↗ 2023 → 2023Thelma Radmore6 months after Lyn Brind · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports identify delays in moving patients from ambulances to hospital care caused by insufficient bed capacity due to blocked discharges and high demand.
Lyn Brind · 18 Jan 2023
“Evidence was heard that there was a delay in Mrs [name redacted] being transferred from the ambulance to the Emergency Department of the Queen Elizabeth Hospital as there was no space in the hospital”
Original on judiciary.uk ↗ Thelma Radmore · 19 Jul 2023
“The inquest heard that the long wait for an ambulance and prolonged delay in the Emergency Department were due to demand on services and resources available.”
Original on judiciary.uk ↗ 2023 → 2023Thelma Radmore6 months after Kyriacos Athanasis · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports describe delays in ambulance handovers caused by insufficient space in the emergency department due to high demand and poor patient flow.
Kyriacos Athanasis · 6 Jan 2023
“(1) Evidence given at the inquest revealed that there was a delay in Mr. [name redacted] being transferred from the ambulance into the emergency department at the James Paget hospital as they had no space for him to be transferred into.”
Original on judiciary.uk ↗ Thelma Radmore · 19 Jul 2023
“1. The inquest heard that the long wait for an ambulance and prolonged delay in the Emergency Department were due to demand on services and resources available.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“the Integrated Care Board (ICB) responsible for JPUH, Norfolk and Waveney ICB, provided a comprehensive response on 3 February 2023 which included information on the improvements being made locally, and details of a serious incident investigation report following Mr [name redacted]' death.”
2022 → 2023Lee Dryden1 year 1 month after Ronald Hartley · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports highlight delays in ambulance response caused by systemic pressures on the ambulance service. The earlier case involved a six‑hour wait due to high demand, while the later case involved a two‑hour‑twenty‑six‑minute delay for a category 2 call during peak escalation.
Ronald Hartley · 17 Jul 2022
“when they found Mr [name redacted] and rang for an ambulance they were told that due to the ongoing demands on the Ambulance Service that it would be approximately 6 hours before one could attend and transport Mr [name redacted] to hospital”
Original on judiciary.uk ↗ Lee Dryden · 2 Aug 2023
“2. The Ambulance Service graded [the deceased]'s mother's call to them on the 15th December 2021 as a category 2 call which has two targets as described in evidence, the first being a response time of 20 minutes call time and that 9 out of 10 calls would be responded too within 40 minutes. Yorkshire Ambulance Service were unable to respond to [the deceased]'s call until 2 hours and 26 minutes had passed. Yorkshire Ambulance Service were on their highest level of escalation at that time with significant delays at”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“The government is committed to supporting the ambulance service to manage the pressures it is facing, ensuring that people receive the treatment that they need when they need it. This will be supported by the government investing an additional £3.3 billion in each of 2023-24 and 2024-25 as announced in the Autumn Statement. This will enable rapid action to improve urgent and emergency care performance towards pre-pandemic levels. The NHS will set out detailed recovery plans in the new year.”
2022 → 2023Geoffery Hoad1 year 2 months after Ronald Hartley · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports describe excessively long waits for an ambulance caused by high demand on the ambulance service. The core concern is that delayed response times put patients at risk.
Ronald Hartley · 17 Jul 2022
“they were told that due to the ongoing demands on the Ambulance Service that it would be approximately 6 hours before one could attend”
Original on judiciary.uk ↗ Geoffery Hoad · 13 Sept 2023
“Due to continuing demand on the ambulance service, an ambulance did not become available until 08.16 hours.”
Original on judiciary.uk ↗ 2022 → 2023Geoffery Hoad10 months after Ellen MacFarlane · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports highlight excessively long ambulance response times caused by high demand and insufficient resources such as staffing shortages and vehicle availability.
Ellen MacFarlane · 4 Nov 2022
“notwithstanding her age and frailty [the deceased] had to wait over 5 hours for an ambulance. This was due to the demands on the North West Ambulance Service on the day in question.”
Original on judiciary.uk ↗ Geoffery Hoad · 13 Sept 2023
“Due to continuing demand on the ambulance service, an ambulance did not become available until 08.16 hours. The ambulance arrived on scene at 08.26 hours.”
Original on judiciary.uk ↗ 2016 → 2023Geoffery Hoad7 years 4 months after Christopher Fields · different coronerClosely relatedConfidence 0.85 · high
Closely relatedConfidence 0.85 · highBoth reports highlight excessively long ambulance response times compared to the target times set by the call‑coding system. The underlying issue is insufficient resources or capacity to meet demand.
Christopher Fields · 18 May 2016
“The calls (999) to the ambulance service were properly coded and applied by the call-taker leading to a Green 2 response. This should have led to a vehicle attending within 20 minutes. In the event, the vehicle did not arrive for 2 hours 8 minutes.”
Original on judiciary.uk ↗ Geoffery Hoad · 13 Sept 2023
“The time between calling the ambulance service and an ambulance arriving was in excess of 14 hours.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“NWAS is currently exploring better ways to minimise lengthy waits during high demand periods and has also secured funding for 400 additional frontline staff and 60 new vehicles which | hope will assist in alleviating some of these pressures.”
2015 → 2023Geoffery Hoad8 years 7 months after Elizabeth Leah · different coronerClosely relatedConfidence 0.85 · high
Closely relatedConfidence 0.85 · highBoth reports highlight excessively long waits for an ambulance due to insufficient ambulance/resources and high system demand.
Elizabeth Leah · 19 Feb 2015
“They were also informed that there would be a delay of up to 6 hours for the ambulance to arrive.”
Original on judiciary.uk ↗ Geoffery Hoad · 13 Sept 2023
“The time between calling the ambulance service and an ambulance arriving was in excess of 14 hours.”
Original on judiciary.uk ↗ 2022 → 2023John Winsworth1 year 2 months after Ronald Hartley · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports highlight excessively long waits for an ambulance due to service pressures. The earlier case involved a six‑hour delay while the later case involved a delay of over nineteen hours.
Ronald Hartley · 17 Jul 2022
“when they found Mr [name redacted] and rang for an ambulance they were told that due to the ongoing demands on the Ambulance Service that it would be approximately 6 hours before one could attend and transport Mr [name redacted] to hospital”
Original on judiciary.uk ↗ John Winsworth · 29 Sept 2023
“The ambulance service was called at 11.55 hours on 14 February 2023 and the call was graded as a Category 3 call reinquire a response within 2 hours. The ambulancearrived at 09.30 hours on 15 February 2023. The time between calling the ambulance and the ambulance arriving on scene was in excess of 19 hours.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“The government is committed to supporting the ambulance service to manage the pressures it is facing, ensuring that people receive the treatment that they need when they need it. This will be supported by the government investing an additional £3.3 billion in each of 2023-24 and 2024-25 as announced in the Autumn Statement. This will enable rapid action to improve urgent and emergency care performance towards pre-pandemic levels. The NHS will set out detailed recovery plans in the new year.”
2015 → 2023Christopher Hart8 years 6 months after Barbara Patterson · different coronerClosely relatedConfidence 0.85 · high
Closely relatedConfidence 0.85 · highBoth reports highlight delays in ambulance response leading to missed treatment opportunities.
Barbara Patterson · 21 May 2015
“The target time for the arrival of the ambulance was 8 minutes, this was breached. The ambulance did not arrive for 15 minutes.”
Original on judiciary.uk ↗ Christopher Hart · 9 Nov 2023
“had an ambulance for [the deceased] arrived within the target time, the drugs he could have been given by ambulance personnel, and his early transport to hospital, would on a balance of probabilities have saved his life”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“We will be meeting with NEAS in September 2015 to discuss and monitor how they are managing their delivery of the service, what is their current position of staffing levels and identified vacant posts and their current recruitment position.”
2016 → 2023Lynda Blackmore7 years 6 months after Peter Scott · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports identify delayed patient handover at hospitals as a factor that increases risk to patients needing emergency care. The earlier report calls for strategies to improve handover times, while the later report observes that such delays are already affecting ambulance response times.
Peter Scott · 26 May 2016
“Finally, I was made aware that one of the key problems in ensuring ambulance availability is delayed handover of patients at hospitals.”
Original on judiciary.uk ↗ Lynda Blackmore · 15 Nov 2023
“My concern here Is that handover delays are impacting upon response times in respect of patients requiring emergency treatment &/or conveyance to hospital.”
Original on judiciary.uk ↗ 2023 → 2023Lynda Blackmore8 months after Veronica Jenkins · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports identify handover delays at hospitals as a factor that prolongs ambulance response times and endangers patient safety. The earlier report also cites staff shortages, while the later report focuses solely on handover delays exceeding Welsh targets.
Veronica Jenkins · 31 Mar 2023
“This risk is due firstly to a lack of available staff to provide the required operational hours and secondly to handover delays at hospitals across the region.”
Original on judiciary.uk ↗ Lynda Blackmore · 15 Nov 2023
“As stated in his evidence at para 45, the handover delays experienced at/around the time that the deceased was awaiting assistance were well in excess of the targets enshrined in the Welsh Health Circular of May 2016.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“SECAmb had planned for 2370.1 WTE by 31 March 2023.”
2016 → 2023Kenneth Heard7 years 6 months after Peter Scott · different coronerClosely relatedConfidence 0.85 · high
Closely relatedConfidence 0.85 · highBoth reports identify prolonged patient handover at emergency departments as a safety risk causing ambulance delays.
Peter Scott · 26 May 2016
“Finally, I was made aware that one of the key problems in ensuring ambulance availability is delayed handover of patients at hospitals.”
Original on judiciary.uk ↗ Kenneth Heard · 23 Nov 2023
“The target for hospital staff to take responsibility for the care of patients from ambulance crew is within 15 minutes of the ambulance arriving at an Emergency Department.”
Original on judiciary.uk ↗ 2022 → 2023David Briggs1 year 1 month after Derek Shaw · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports highlight delays in ambulance response that contributed to preventable deaths. The earlier report cites systemic capacity issues causing delayed attendance, while the later report describes a specific delayed response due to call grading, off‑load bottlenecks and resource shortages.
Derek Shaw · 11 Nov 2022
“Evidence given at the inquest revealed that there was a delay in an ambulance attending to the deceased and that earlier arrival of an ambulance is likely to mean he would not have died when he did.”
Original on judiciary.uk ↗ David Briggs · 1 Dec 2023
“The ambulance service was called at 2049 on 14 November 2022 and the call was graded as a Category 2 call requiring a response within 40 minutes. The ambulance finally arrived at 0044 on 15 November 2022.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“The report raises concerns about ambulance capacity and response times by East of England Ambulance Service NHS Trust (EEAST). In preparing this response, Departmental officials have made enquiries with NHS England and the Care Quality Commission (CQC). I have been informed that the CQC carried out routine engagement with the Trust to review progress against its action plan and to ensure they comply with CQC regulations. More generally, I have been assured that the CQC will continue to have regular”
2015 → 2023Shaun Parks8 years 7 months after Barbara Patterson · different coronerClosely relatedConfidence 0.92 · high
Closely relatedConfidence 0.92 · highBoth reports identify delays in offloading patients at hospitals as a factor that ties up ambulance resources and prolongs response times. The earlier report notes this as a general issue affecting availability, while the later report links it directly to a 3‑hour‑18‑minute response delay.
Barbara Patterson · 21 May 2015
“During the inquest evidence was given that ambulance availability is being jeopardised by crews being delayed at hospital when handing patients over to Accident and Emergency staff.”
Original on judiciary.uk ↗ Shaun Parks · 20 Dec 2023
“There was a significant delay in offloading patients at hospitals, which tied up resources and meant they were unable to respond to emergency calls.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“We will be meeting with NEAS in September 2015 to discuss and monitor how they are managing their delivery of the service, what is their current position of staffing levels and identified vacant posts and their current recruitment position.”
2023 → 2023Shaun Parks6 months after Joan Corcoran · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify excessively long ambulance response times as a hazard that likely worsened patient outcomes. The specific concern is that delays beyond target response intervals reduce the chance of timely hospital treatment.
Joan Corcoran · 20 Jun 2023
“under the Department of Health's Ambulance Response time criteria, a category 2 call should have an average response time of 18 minutes”
Original on judiciary.uk ↗ Shaun Parks · 20 Dec 2023
“The ambulance response time of 3 hours and 18 minutes has likely affected the outcome.”
Original on judiciary.uk ↗ 2016 → 2023Shaun Parks7 years 7 months after Christopher Fields · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports highlight excessively long ambulance response times caused by insufficient resources and staffing levels.
Christopher Fields · 18 May 2016
“In the event, the vehicle did not arrive for 2 hours 8 minutes.”
Original on judiciary.uk ↗ Shaun Parks · 20 Dec 2023
“The ambulance response time of 3 hours and 18 minutes has likely affected the outcome.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“NWAS is currently exploring better ways to minimise lengthy waits during high demand periods and has also secured funding for 400 additional frontline staff and 60 new vehicles which | hope will assist in alleviating some of these pressures.”
2022 → 2023Shaun Parks1 year 5 months after Ronald Hartley · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports highlight that excessive ambulance response times led to avoidable harm or worsened outcomes. The earlier case involved a six‑hour wait prompting family transport, while the later case cites a three‑hour‑eighteen‑minute delay linked to staffing and hospital off‑loading issues.
Ronald Hartley · 17 Jul 2022
“when they found Mr [name redacted] and rang for an ambulance they were told that due to the ongoing demands on the Ambulance Service that it would be approximately 6 hours before one could attend and transport Mr [name redacted] to hospital”
Original on judiciary.uk ↗ Shaun Parks · 20 Dec 2023
“The ambulance response time of 3 hours and 18 minutes has likely affected the outcome.”
Original on judiciary.uk ↗ 2022 → 2023James Campion1 year 5 months after Ronald Hartley · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports describe a harmful delay in ambulance response caused by high demand on the ambulance service. The delay prevented timely medical treatment and led to adverse outcomes for the individuals involved.
Ronald Hartley · 17 Jul 2022
“when they found Mr [name redacted] and rang for an ambulance they were told that due to the ongoing demands on the Ambulance Service that it would be approximately 6 hours before one could attend and transport Mr [name redacted] to hospital”
Original on judiciary.uk ↗ James Campion · 20 Dec 2023
“The delay in the ambulance dispatch prevented Mr [name redacted] receiving medical treatment and further psychiatric assistance”
Original on judiciary.uk ↗ 2022 → 2023James Campion1 year 1 month after Derek Shaw · different coronerClosely relatedConfidence 0.85 · high
Closely relatedConfidence 0.85 · highBoth reports identify a delay in ambulance response as a contributing factor to a preventable death.
Derek Shaw · 11 Nov 2022
“Evidence given at the inquest revealed that there was a delay in an ambulance attending to the deceased and that earlier arrival of an ambulance is likely to mean he would not have died when he did.”
Original on judiciary.uk ↗ James Campion · 20 Dec 2023
“The delay in the ambulance dispatch prevented Mr [name redacted] receiving medical treatment and further psychiatric assistance.”
Original on judiciary.uk ↗ 2023 → 2023Shaun Parks7 months after Michael Bray · different coronerClosely relatedConfidence 0.85 · high
Closely relatedConfidence 0.85 · highBoth reports highlight that prolonged ambulance response times increase the risk of adverse outcomes. The earlier report concerns persistent Category 2 delays, while the later report cites a specific 3‑hour‑18‑minute delay due to staffing and hospital off‑load issues.
Michael Bray · 22 May 2023
“long delays in ambulance response to Category 2 calls create a risk that other deaths will occur in the future”
Original on judiciary.uk ↗ Shaun Parks · 20 Dec 2023
“The ambulance response time of 3 hours and 18 minutes has likely affected the outcome.”
Original on judiciary.uk ↗ 2015 → 2023James Campion8 years 7 months after Barbara Patterson · different coronerClosely relatedConfidence 0.80 · moderate
Closely relatedConfidence 0.80 · moderateBoth reports highlight problems with ambulance dispatch timeliness affecting patient outcomes. The earlier report cites a systemic fault causing ambulances not to be sent close enough, while the later report notes dispatch delays due to high demand preventing timely treatment.
Barbara Patterson · 21 May 2015
“The failure by the ambulance dispatcher to dispatch an ambulance closer to the deceased's location”
Original on judiciary.uk ↗ James Campion · 20 Dec 2023
“The delay in the ambulance dispatch prevented Mr [name redacted] receiving medical treatment and further psychiatric assistance.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“We will be meeting with NEAS in September 2015 to discuss and monitor how they are managing their delivery of the service, what is their current position of staffing levels and identified vacant posts and their current recruitment position.”
2023 → 2024Donna Smith8 months after Michael Bray · different coronerClosely relatedConfidence 0.85 · high
Closely relatedConfidence 0.85 · highBoth reports highlight that prolonged ambulance response times for Category 2 calls pose a risk of avoidable deaths. They differ in focus: the earlier report stresses persistent systemic delays, while the later report notes a specific breach and inadequate detection of worsening conditions.
Michael Bray · 22 May 2023
“long delays in ambulance response to Category 2 calls create a risk that other deaths will occur in the future”
Original on judiciary.uk ↗ Donna Smith · 22 Jan 2024
“The category 2 call target (18minute average response and 95th percentile a 40minute response) was breached and the ambulance arrived 1 hour and 6 minutes after the first call.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“published our Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times, including to reduce Category 2 response times to 30 minutes on average this year”
2022 → 2024Peter Beresford1 year 11 months after John Murphy · same coronerIdentical hazardConfidence 0.98 · high
Identical hazardConfidence 0.98 · highBoth reports identify that delays in paramedics attending Category 2 calls persist despite measures, due to residual staff and emergency vehicle shortages. They also note that ambulance resource use is limited by A&E department pressures across the NHS.
John Murphy · 22 Apr 2022
“Despite a number of measures being undertaken by the North West Ambulance Service, the delay in paramedics attending Category 2 calls has not been resolved to within target ranges because there are residual staff and emergency vehicle shortages.”
Original on judiciary.uk ↗ Peter Beresford · 12 Mar 2024
“Despite a number of measures being undertaken by the North West Ambulance Service, the delay in paramedics attending Category 2 calls has not been resolved to within target ranges because there are residual staff and emergency vehicle shortages.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“The North West Ambulance Service (NWAS) lead commissioners, representatives from the local health system and NHS England have developed a 6-point winter improvement plan concentrating on key actions to assist in improving performance levels for 999 and Urgent and Emergency Care.”
2023 → 2024Peter Beresford10 months after Michael Bray · different coronerClosely relatedConfidence 0.85 · high
Closely relatedConfidence 0.85 · highBoth reports highlight that delays in responding to Category 2 ambulance calls remain unresolved and pose a risk of future deaths. The earlier report cites persistent ineffectiveness of actions, while the later points to ongoing staff and vehicle shortages.
Michael Bray · 22 May 2023
“long delays in ambulance response to Category 2 calls create a risk that other deaths will occur in the future”
Original on judiciary.uk ↗ Peter Beresford · 12 Mar 2024
“Despite a number of measures being undertaken by the North West Ambulance Service, the delay in paramedics attending Category 2 calls has not been resolved to within target ranges”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“published our Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times, including to reduce Category 2 response times to 30 minutes on average this year”
2023 → 2024Jean Walker6 months after Geoffery Hoad · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports highlight delays in ambulance response caused by bottlenecks in hospital patient off‑loading or handover processes. The earlier report notes ambulances waiting at hospitals due to high demand, while the later report cites significant off‑loading delays tying up ambulance resources.
Geoffery Hoad · 13 Sept 2023
“Evidence was heard as to the very high call demand overnight on 6t h and ih August 2022 and with regard to the number of ambulances waiting at Hospitals in the region to hand over patients”
Original on judiciary.uk ↗ Jean Walker · 20 Mar 2024
“There was a significant delay in offloading patients at hospitals which tied up ambulance resource and meant they were unable to respond to emergency calls.”
Original on judiciary.uk ↗ 2023 → 2024Jean Walker8 months after Lee Dryden · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports identify delays in hospital patient off‑loading or handover as the cause of ambulance unavailability. The earlier report cites handover delays; the later report cites offloading delays, describing the same operational bottleneck.
Lee Dryden · 2 Aug 2023
“significant delays at hospital handover caused or contributed to the delay in an ambulance being available to [the deceased].”
Original on judiciary.uk ↗ Jean Walker · 20 Mar 2024
“There was a significant delay in offloading patients at hospitals which tied up ambulance resource and meant they were unable to respond to emergency calls.”
Original on judiciary.uk ↗ 2016 → 2024Jean Walker7 years 10 months after Christopher Fields · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports highlight unacceptably long delays in ambulance arrival after an emergency call.
Christopher Fields · 18 May 2016
“In the event, the vehicle did not arrive for 2 hours 8 minutes.”
Original on judiciary.uk ↗ Jean Walker · 20 Mar 2024
“The ambulance finally arrived at 0542 on 4 November 2022, 1 hour and 56 minutes after the call.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“NWAS is currently exploring better ways to minimise lengthy waits during high demand periods and has also secured funding for 400 additional frontline staff and 60 new vehicles which | hope will assist in alleviating some of these pressures.”
2022 → 2024Patricia Eyken1 year 4 months after Derek Shaw · different coronerIdentical hazardConfidence 0.95 · high
Identical hazardConfidence 0.95 · highBoth reports identify an ambulance delay as a factor that prevented timely lifesaving treatment and contributed to a death.
Derek Shaw · 11 Nov 2022
“Evidence given at the inquest revealed that there was a delay in an ambulance attending to the deceased”
Original on judiciary.uk ↗ Patricia Eyken · 25 Mar 2024
“[the deceased]'s death followed an ambulance delay, attributable to a systemic failure, which is likely to have contributed to [the deceased]'s death by preventing lifesaving treatment.”
Original on judiciary.uk ↗ 2015 → 2024Jade Griffiths-Jones8 years 11 months after Barbara Patterson · different coronerIdentical hazardConfidence 0.95 · high
Identical hazardConfidence 0.95 · highBoth reports describe ambulance crew availability being compromised by delays at hospitals during patient handover, leading to longer response times and risk to life.
Barbara Patterson · 21 May 2015
“During the inquest evidence was given that ambulance availability is being jeopardised by crews being delayed at hospital when handing patients over to Accident and Emergency staff.”
Original on judiciary.uk ↗ Jade Griffiths-Jones · 17 Apr 2024
“availability of ambulance crews is continuing to be compromised by delays at hospitals resulting in delays in response times which creates a risk to the life.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“We will be meeting with NEAS in September 2015 to discuss and monitor how they are managing their delivery of the service, what is their current position of staffing levels and identified vacant posts and their current recruitment position.”
2023 → 2024Jade Griffiths-Jones11 months after Michael Bray · different coronerIdentical hazardConfidence 0.92 · high
Identical hazardConfidence 0.92 · highBoth reports highlight that ambulance services fail to meet national Category 2 response time targets, creating a risk of preventable deaths.
Michael Bray · 22 May 2023
“long delays in ambulance response to Category 2 calls create a risk that other deaths will occur in the future”
Original on judiciary.uk ↗ Jade Griffiths-Jones · 17 Apr 2024
“could not resource the category 2 disposition within national target times (mean average of 18 minutes, 90th centile of 40 minutes)”
Original on judiciary.uk ↗ 2023 → 2024Jade Griffiths-Jones7 months after Geoffery Hoad · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports highlight that the ambulance service could not meet Category 2 response time targets because of high demand and delays at hospital handover.
Geoffery Hoad · 13 Sept 2023
“The ambulance service was called again on 7 August 2022 at 07.38 hours and the call was now coded as a Category 2 call, requiring a response within 40 minutes and with an average time of 18 minutes.”
Original on judiciary.uk ↗ Jade Griffiths-Jones · 17 Apr 2024
“could not resource the category 2 disposition within national target times (mean average of 18 minutes, 90th centile of 40 minutes)”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“we published our 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times, including to reduce Category 2 response times (including for serious conditions such as heart attacks and strokes) to 30 minutes on average this year”
2022 → 2024Jade Griffiths-Jones1 year 10 months after Grenville Wait · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports highlight that ambulance services are failing to meet nationally set response time targets. The underlying issue described is that operational delays (such as hospital handover waits) prevent crews from responding promptly.
Grenville Wait · 24 Jun 2022
“target response times are still routinely not being met nationally. By way of illustration, the court heard evidence that on 21st June 2021, the Trust's average response”
Original on judiciary.uk ↗ Jade Griffiths-Jones · 17 Apr 2024
“West Midlands Ambulance Service continue to fail to meet target response times and have been made the subject of a regulation 12 notice on this topic by the CQC.”
Original on judiciary.uk ↗ 2022 → 2024Jade Griffiths-Jones1 year 7 months after Irene Davies · different coronerClosely relatedConfidence 0.85 · high
Closely relatedConfidence 0.85 · highBoth reports highlight that ambulance service delays prevented meeting Category 2 response targets. The underlying issue is insufficient ambulance availability/resources leading to distressingly long waits.
Irene Davies · 14 Sept 2022
“The Inquest heard that the wait for the ambulance was very distressing and arrived outside the target times due to ambulance availability in Greater Manchester at that time.”
Original on judiciary.uk ↗ Jade Griffiths-Jones · 17 Apr 2024
“could not resource the category 2 disposition within national target times (mean average of 18 minutes, 90th centile of 40 minutes)”
Original on judiciary.uk ↗ 2022 → 2024Richard Carpenter1 year 5 months after Derek Shaw · different coronerIdentical hazardConfidence 0.92 · high
Identical hazardConfidence 0.92 · highBoth reports highlight that delays in ambulance attendance increase the risk of preventable deaths.
Derek Shaw · 11 Nov 2022
“Evidence given at the inquest revealed that there was a delay in an ambulance attending to the deceased and that earlier arrival of an ambulance is likely to mean he would not have died when he did.”
Original on judiciary.uk ↗ Richard Carpenter · 25 Apr 2024
“delays in ambulances attending patients in the community are likely to increase the risk of death in Cat 2 instances especially that would otherwise be preventable had the patient been got to hospital in a timely fashion”
Original on judiciary.uk ↗ 2023 → 2024Richard Carpenter11 months after Michael Bray · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify prolonged ambulance response times for Category 2 calls as creating an increased risk of preventable deaths.
Michael Bray · 22 May 2023
“long delays in ambulance response to Category 2 calls create a risk that other deaths will occur in the future”
Original on judiciary.uk ↗ Richard Carpenter · 25 Apr 2024
“delays in ambulances attending patients in the community are likely to increase the risk of death in Cat 2 instances especially that would otherwise be preventable had the patient been got to hospital in a timely fashion”
Original on judiciary.uk ↗ 2023 → 2024Richard Carpenter10 months after Joan Corcoran · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports highlight ambulance response delays caused by ambulances being held up at hospitals awaiting handover or bed availability. The earlier report focuses on overall system demand and A&E congestion, while the later report emphasizes specific hospital handover delays and bed blocking.
Joan Corcoran · 20 Jun 2023
“The evidence before the inquest was that in her case the response time on the category 2 call was 1 hour and 5 minutes - significantly outside the target time.”
Original on judiciary.uk ↗ Richard Carpenter · 25 Apr 2024
“although I did hear that it is not uncommon for around 30% of available ambulances to still be held up at hospitals in our area waiting for a handover.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“we published our 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times”
2022 → 2024Bobilya Mulonge2 years 1 month after John Murphy · same coronerIdentical hazardConfidence 0.95 · high
Identical hazardConfidence 0.95 · highBoth reports identify that delays in paramedics attending Category 2 calls persist because ambulance resources cannot be fully used due to hold-ups in clearing Accident and Emergency departments.
John Murphy · 22 Apr 2022
“Despite a number of measures being undertaken by the North West Ambulance Service, the delay in paramedics attending Category 2 calls has not been resolved to within target ranges because there are residual staff and emergency vehicle shortages.”
Original on judiciary.uk ↗ Bobilya Mulonge · 8 May 2024
“Despite a number of measures being undertaken by the North West Ambulance Service, the delay in paramedics attending Category 2 calls has not been resolved to within target ranges. This is because resources available in the North West Ambulance Service cannot be fully utilised as a result of the delays in ambulances clearing Accident and Emergency departments.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“The North West Ambulance Service (NWAS) lead commissioners, representatives from the local health system and NHS England have developed a 6-point winter improvement plan concentrating on key actions to assist in improving performance levels for 999 and Urgent and Emergency Care.”
2023 → 2024Bobilya Mulonge1 year after Michael Bray · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports identify prolonged ambulance response times for Category 2 calls as creating a risk of further deaths.
Michael Bray · 22 May 2023
“long delays in ambulance response to Category 2 calls create a risk that other deaths will occur in the future”
Original on judiciary.uk ↗ Bobilya Mulonge · 8 May 2024
“Despite a number of measures being undertaken by the North West Ambulance Service, the delay in paramedics attending Category 2 calls has not been resolved to within target ranges.”
Original on judiciary.uk ↗ 2023 → 2024Harry Dunn: Prevention of Future Deaths Report (1)7 months after John Seagrove, Pauline Humphris and Patricia Steggles · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports highlight prolonged ambulance handover delays at emergency departments as a safety concern. They link these delays to increased risk of future deaths.
John Seagrove, Pauline Humphris and Patricia Steggles · 23 Nov 2023
“What is of concern, however, is that these gains have not been maintained and the situation has now worsened with 15-20 ambulances waiting outside the ED on occasions over the last three weeks.”
Original on judiciary.uk ↗ Harry Dunn: Prevention of Future Deaths Report (1) · 4 Jul 2024
“I am concerned that these continuing delays for ambulances at hospital handovers reflects a risk of deaths into the future.”
Original on judiciary.uk ↗ 2023 → 2024Harry Dunn: Prevention of Future Deaths Report (1)8 months after Lynda Blackmore · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify ambulance handover delays at hospitals as a problem that worsens response times and endangers patients needing emergency care.
Lynda Blackmore · 15 Nov 2023
“My concern here Is that handover delays are impacting upon response times in respect of patients requiring emergency treatment &/or conveyance to hospital.”
Original on judiciary.uk ↗ Harry Dunn: Prevention of Future Deaths Report (1) · 4 Jul 2024
“(4) I am concerned that these continuing delays for ambulances at hospital handovers reflects a risk of deaths into the future.”
Original on judiciary.uk ↗ 2023 → 2024Harry Dunn: Prevention of Future Deaths Report (1)11 months after Lee Dryden · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports highlight that delays in ambulance handovers at emergency departments reduce ambulance availability and worsen response times. The core concern is the impact of hospital handover bottlenecks on timely ambulance response.
Lee Dryden · 2 Aug 2023
“Yorkshire Ambulance Service were on their highest level of escalation at that time with significant delays at hospital handover caused or contributed to the delay in an ambulance being available to [the deceased].”
Original on judiciary.uk ↗ Harry Dunn: Prevention of Future Deaths Report (1) · 4 Jul 2024
“They had entered a sustained period where demand was outstripping the resources they had available. This was worsened by the fact that what resources they did have were being delayed at hospitals due to lengthy hospital handovers at the Accident and Emergency departments.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“Ambulance services received £200 million of additional funding in 2023/24 to expand capacity and improve response times, and we are maintaining this additional capacity in 2024/25.”
2016 → 2024Harry Dunn: Prevention of Future Deaths Report (1)8 years 1 month after Peter Scott · different coronerClosely relatedConfidence 0.85 · high
Closely relatedConfidence 0.85 · highBoth reports identify prolonged ambulance handover delays at hospitals as a safety risk affecting patient outcomes.
Peter Scott · 26 May 2016
“Finally, I was made aware that one of the key problems in ensuring ambulance availability is delayed handover of patients at hospitals.”
Original on judiciary.uk ↗ Harry Dunn: Prevention of Future Deaths Report (1) · 4 Jul 2024
“(2) The Inquest heard that EMAS was unable to meet mean response standards at the time of the 999 call. They had entered a sustained period where demand was outstripping the resources they had available. This was worsened by the fact that what resources they did have were being delayed at hospitals due to lengthy hospital handovers at the Accident and Emergency departments.”
Original on judiciary.uk ↗ 2023 → 2024Susan Dear10 months after Kenneth Heard · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports identify ambulance handover delays at hospitals as a key factor causing prolonged ambulance response times. The earlier report concerns delays at Treliske and Derriford hospitals in Cornwall, while the later report concerns delays at Royal Berkshire and Wexham Park hospitals in Berkshire.
Kenneth Heard · 23 Nov 2023
“The ambulance delay in [the deceased]'s case, on 10 to 11 July 2022, was due to the demand on the service and delays in the patient handover process at the two main hospitals servicing Cornwall: Treliske (Royal Cornwall Hospital Trust in Truro) and Derriford (University Hospitals Plymouth Trust).”
Original on judiciary.uk ↗ Susan Dear · 20 Sept 2024
“handover delays at the Royal Berkshire Hospital and the Wexham Park Hospital were found to be a substantial root cause of the problem (due to ambulance staff being delayed at hospital with patients who could not be admitted to Accident & Emergency as other patients were unable to be admitted to the wards until beds were available)”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“we published our 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times. Our ambitions for this year are to improve A&E waiting times to 78% of patients to be admitted, transferred, or discharged from A&E within four hours by March 2025, and to reduce Category 2 ambulance response times to 30 minutes on average across this fiscal year.”
2023 → 2024Kevin Woods10 months after Kenneth Heard · same coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify prolonged ambulance handover delays as the core problem affecting response times and patient safety. They describe how these delays increase risk of harm, though the later report adds detail about concealed spikes and broader system factors.
Kenneth Heard · 23 Nov 2023
“Evidence heard at [the deceased]'s Inquest indicates that there is a strong relationship between the hours lost due to handover delays and the response times being delivered by SWAST.”
Original on judiciary.uk ↗ Kevin Woods · 3 Oct 2024
“Continuing average handover delays (and therefore response delays) which create a risk of future deaths.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“we published our 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times. Our ambitions for this year are to improve A&E waiting times to 78% of patients to be admitted, transferred, or discharged from A&E within four hours by March 2025, and to reduce Category 2 ambulance response times to 30 minutes on average across this fiscal year.”
2023 → 2024Kevin Woods11 months after Lynda Blackmore · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify ambulance handover delays as a factor that worsens response times for patients needing emergency care. They describe how these delays increase mortality risk.
Lynda Blackmore · 15 Nov 2023
“My concern here Is that handover delays are impacting upon response times in respect of patients requiring emergency treatment &/or conveyance to hospital.”
Original on judiciary.uk ↗ Kevin Woods · 3 Oct 2024
“Continuing average handover delays (and therefore response delays) which create a risk of future deaths. The averages conceal spikes of delayed handover and ambulance response times which increase the risk of mortality.”
Original on judiciary.uk ↗ 2023 → 2024Kevin Woods10 months after John Seagrove, Pauline Humphris and Patricia Steggles · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports highlight ongoing delays in ambulance handover to emergency departments as a safety concern. They describe how these delays increase mortality risk and have worsened despite prior improvements.
John Seagrove, Pauline Humphris and Patricia Steggles · 23 Nov 2023
“What is of concern, however, is that these gains have not been maintained and the situation has now worsened with 15-20 ambulances waiting outside the ED on occasions over the last three weeks.”
Original on judiciary.uk ↗ Kevin Woods · 3 Oct 2024
“Continuing average handover delays (and therefore response delays) which create a risk of future deaths.”
Original on judiciary.uk ↗ 2023 → 2024Henry Willems1 year 4 months after Joan Corcoran · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify that failing to meet the Department of Health's Category 2 ambulance response time target (18‑minute average, 40‑minute 90th percentile) led to a preventable death. The underlying issue is excessive ambulance delays caused by hospital handover bottlenecks and high demand.
Joan Corcoran · 20 Jun 2023
“under the Department of Health's Ambulance Response time criteria, a category 2 call should have an average response time of 18 minutes and be within 40 minutes in 9 out of 10 cases”
Original on judiciary.uk ↗ Henry Willems · 21 Oct 2024
“Mr. [name redacted]' case was correctly assigned a Category 2 disposition, for which the mean response time is 18 minutes, and the 90th percentile response time is 40 minutes;”
Original on judiciary.uk ↗ 2024 → 2024Henry Willems6 months after Jade Griffiths-Jones · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify hospital handover delays as compromising ambulance availability and extending response times. They describe the same mechanism whereby delays at hospitals prevent ambulances from meeting response targets.
Jade Griffiths-Jones · 17 Apr 2024
“if hospital handover delays didn't exist they would be likely to be meeting their response targets as they did before hospital delays became chronic”
Original on judiciary.uk ↗ Henry Willems · 21 Oct 2024
“The Trust had over 200 outstanding incidents, of which 31 were other Category 2 cases, and 50% of their vehicles were being delayed at hospitals within the region for anything between 189 minutes and 441 minutes.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“The plan outlined key actions to recover and improve urgent and emergency care services, including: - improving ambulance response times; - increasing ambulance capacity through growing the workforce (for example, increasing clinical capacity in control rooms); - alongside broader system actions to improve flow through hospitals and reducing handover delays; - speeding up discharges from hospitals; - expanding new services in the community.”
2022 → 2024Simon Boyd2 years 4 months after Grenville Wait · same coronerIdentical hazardConfidence 0.92 · high
Identical hazardConfidence 0.92 · highBoth reports highlight that national ambulance response time targets are consistently not being met. They refer to the same underlying issue of delayed ambulance arrivals despite established performance standards.
Grenville Wait · 24 Jun 2022
“target response times are still routinely not being met nationally”
Original on judiciary.uk ↗ Simon Boyd · 6 Nov 2024
“national targets for ambulance response times continue not to be adhered to”
Original on judiciary.uk ↗ 2017 → 2024Simon Boyd7 years 2 months after Anthony McCormack · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports highlight that national ambulance response time targets are not being met. They describe systemic failures leading to delayed ambulance arrivals despite set performance standards.
Anthony McCormack · 4 Sept 2017
“I heard evidence that NWAS failed to meet target times which are nationally set by the Department of Health”
Original on judiciary.uk ↗ Simon Boyd · 6 Nov 2024
“The court heard evidence to the effect that, notwithstanding the national target for Category 3 999 calls of 9 out of 10 responses within 120 minutes, the anticipated wait for a Category 3 ambulance on 1st June 2024 was around 3 hours and 15 minutes.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“I am advised that work is underway to increase the training of the Fire Service to Extended Community First Responder levels.”
2023 → 2024Andrew Lewis1 year 1 month after David Briggs · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports highlight ambulance delays caused by prolonged patient off‑loading or queuing at hospitals, which reduces ambulance availability for emergency calls.
David Briggs · 1 Dec 2023
“There was a significant delay in offloading patients at hospitals which tied up ambulance resource and meant they were unable to respond to emergency calls.”
Original on judiciary.uk ↗ Andrew Lewis · 19 Dec 2024
“I have also been provided with data regarding the number of hours that ambulances have spent queuing at hospitals in the last 3 months (September to November 2024).”
Original on judiciary.uk ↗ 2023 → 2024Andrew Lewis1 year 3 months after John Winsworth · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports highlight that ambulance responses far exceeded the required 2‑hour target, indicating systemic delays in emergency medical attendance.
John Winsworth · 29 Sept 2023
“The ambulance service was called at 11.55 hours on 14 February 2023 and the call was graded as a Category 3 call reinquire a response within 2 hours. The ambulancearrived at 09.30 hours on 15 February 2023. The time between calling the ambulance and the ambulance arriving on scene was in excess of 19 hours.”
Original on judiciary.uk ↗ Andrew Lewis · 19 Dec 2024
“An ambulance resource arrived around 10 hours from [the deceased]'s first call (to 111 services), and 8 1⁄2 hours after the ambulance service categorised this as a call requiring attendance within 2 hours.”
Original on judiciary.uk ↗ 2024 → 2024Andrew Lewis9 months after Jean Walker · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports highlight ambulance delays caused by prolonged hospital handover or queuing, which ties up resources and prevents timely responses.
Jean Walker · 20 Mar 2024
“The ambulance service was called at 0348 on 4 November 2022 and the call was coded as a Category 2 call requiring a response within 40 minutes. The ambulance finally arrived at 0542 on 4 November 2022, 1 hour and 56 minutes after the call.”
Original on judiciary.uk ↗ Andrew Lewis · 19 Dec 2024
“I have also been provided with data regarding the number of hours that ambulances have spent queuing at hospitals in the last 3 months (September to November 2024).”
Original on judiciary.uk ↗ 2023 → 2024Andrew Lewis1 year 3 months after Geoffery Hoad · different coronerClosely relatedConfidence 0.85 · high
Closely relatedConfidence 0.85 · highBoth reports highlight that excessive demand on the ambulance service leads to unacceptably long response times despite categorisation requiring rapid attendance.
Geoffery Hoad · 13 Sept 2023
“Due to continuing demand on the ambulance service, an ambulance did not become available until 08.16 hours. The ambulance arrived on scene at 08.26 hours.”
Original on judiciary.uk ↗ Andrew Lewis · 19 Dec 2024
“An ambulance resource arrived around 10 hours from [the deceased]'s first call (to 111 services), and 8 1⁄2 hours after the ambulance service categorised this as a call requiring attendance within 2 hours.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“we published our 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times, including to reduce Category 2 response times (including for serious conditions such as heart attacks and strokes) to 30 minutes on average this year”
2023 → 2024Andrew Lewis1 year after Shaun Parks · different coronerClosely relatedConfidence 0.85 · high
Closely relatedConfidence 0.85 · highBoth reports highlight excessively long ambulance response times caused by systemic pressures on ambulance services. The earlier report cites a 3‑hour‑18‑minute delay linked to staffing shortages and hospital offload delays, while the later report describes a ~10‑hour delay associated with sustained high escalation levels and extensive hospital queue hours.
Shaun Parks · 20 Dec 2023
“The ambulance response time of 3 hours and 18 minutes has likely affected the outcome.”
Original on judiciary.uk ↗ Andrew Lewis · 19 Dec 2024
“An ambulance resource arrived around 10 hours from [the deceased]'s first call (to 111 services), and 8 1⁄2 hours after the ambulance service categorised this as a call requiring attendance within 2 hours.”
Original on judiciary.uk ↗ 2015 → 2025Nicola Owens9 years 8 months after Barbara Patterson · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports identify ambulance crew delays during hospital hand‑over as a cause of reduced ambulance availability.
Barbara Patterson · 21 May 2015
“During the inquest evidence was given that ambulance availability is being jeopardised by crews being delayed at hospital when handing patients over to Accident and Emergency staff.”
Original on judiciary.uk ↗ Nicola Owens · 31 Jan 2025
“This delay being significantly contributed to by the handover delays in hospitals.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“We will be meeting with NEAS in September 2015 to discuss and monitor how they are managing their delivery of the service, what is their current position of staffing levels and identified vacant posts and their current recruitment position.”
2023 → 2025Nicola Owens1 year 3 months after Lynda Blackmore · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports identify handover delays in hospitals as a factor that reduces ambulance availability and slows emergency response. The later report adds that these delays are worsened by discharge backlogs, but the core concern remains handover delays impacting ambulance response.
Lynda Blackmore · 15 Nov 2023
“My concern here Is that handover delays are impacting upon response times in respect of patients requiring emergency treatment &/or conveyance to hospital.”
Original on judiciary.uk ↗ Nicola Owens · 31 Jan 2025
“The delay in an ambulance attending patients due to the unavailability of ambulances. This delay being significantly contributed to by the handover delays in hospitals.”
Original on judiciary.uk ↗ 2024 → 2025Nicola Owens7 months after Harry Dunn: Prevention of Future Deaths Report (1) · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify ambulance handover delays at hospitals as reducing ambulance availability and increasing risk to patients. The later report adds that discharge backlogs exacerbate the handover problem, but the core hazard remains the same.
Harry Dunn: Prevention of Future Deaths Report (1) · 4 Jul 2024
“I am concerned that these continuing delays for ambulances at hospital handovers reflects a risk of deaths into the future.”
Original on judiciary.uk ↗ Nicola Owens · 31 Jan 2025
“The delay in an ambulance attending patients due to the unavailability of ambulances.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“the Health Secretary has ordered a full and independent investigation into NHS performance to provide a frank assessment of the issues and challenges it faces”
2023 → 2025Nicola Owens1 year 2 months after Kenneth Heard · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports identify ambulance delays caused by prolonged patient handover times at hospitals. The later report adds that handover delays are driven by a backlog of patients awaiting social care, while the earlier report focuses on overall demand and handover process delays.
Kenneth Heard · 23 Nov 2023
“The ambulance delay in [the deceased]'s case, on 10 to 11 July 2022, was due to the demand on the service and delays in the patient handover process at the two main hospitals servicing Cornwall: Treliske (Royal Cornwall Hospital Trust in Truro) and Derriford (University Hospitals Plymouth Trust).”
Original on judiciary.uk ↗ Nicola Owens · 31 Jan 2025
“The delay in an ambulance attending patients due to the unavailability of ambulances. This delay being significantly contributed to by the handover delays in hospitals. A significant factor contributing to the handover delays in hospitals being the backlog of patients who are fit for discharge but awaiting social care packages. Overall, this entails a lack of staff and room for those patients who are brought in via ambulance thus requiring ambulance crews to remain on hospital premises reducing”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“we published our 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times. Our ambitions for this year are to improve A&E waiting times to 78% of patients to be admitted, transferred, or discharged from A&E within four hours by March 2025, and to reduce Category 2 ambulance response times to 30 minutes on average across this fiscal year.”
2023 → 2025Nicola Owens1 year 2 months after John Seagrove, Pauline Humphris and Patricia Steggles · different coronerClosely relatedConfidence 0.80 · moderate
Closely relatedConfidence 0.80 · moderateBoth reports highlight ambulance delays caused by hospital handover problems. The later report adds that handover delays stem from social‑care discharge backlogs.
John Seagrove, Pauline Humphris and Patricia Steggles · 23 Nov 2023
“During the course of these inquests, the evidence has revealed matters giving rise to concern.”
Original on judiciary.uk ↗ Nicola Owens · 31 Jan 2025
“The delay in an ambulance attending patients due to the unavailability of ambulances.”
Original on judiciary.uk ↗ 2015 → 2025Diana Fairweather-Purkis9 years 9 months after Barbara Patterson · different coronerIdentical hazardConfidence 0.95 · high
Identical hazardConfidence 0.95 · highBoth reports highlight that ambulance crews experience excessive delays when trying to hand over patients to hospital staff, which reduces ambulance availability.
Barbara Patterson · 21 May 2015
“During the inquest evidence was given that ambulance availability is being jeopardised by crews being delayed at hospital when handing patients over to Accident and Emergency staff.”
Original on judiciary.uk ↗ Diana Fairweather-Purkis · 17 Feb 2025
“There are excessive delays in Ambulance crews being released following attendance at hospital, due to delays in patients being handed over to hospital staff.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“We will be meeting with NEAS in September 2015 to discuss and monitor how they are managing their delivery of the service, what is their current position of staffing levels and identified vacant posts and their current recruitment position.”
2024 → 2025Lachlan Campbell (2)10 months after Jade Griffiths-Jones · different coronerIdentical hazardConfidence 0.95 · high
Identical hazardConfidence 0.95 · highBoth reports identify hospital handover delays as the cause of delayed ambulance responses, creating a risk to life.
Jade Griffiths-Jones · 17 Apr 2024
“availability of ambulance crews is continuing to be compromised by delays at hospitals resulting in delays in response times which creates a risk to the life”
Original on judiciary.uk ↗ Lachlan Campbell (2) · 28 Feb 2025
“Delay in ambulance response attributable to delays in handover of patients at Royal Cornwall Hospital”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“The plan outlined key actions to recover and improve urgent and emergency care services, including: - improving ambulance response times; - increasing ambulance capacity through growing the workforce (for example, increasing clinical capacity in control rooms); - alongside broader system actions to improve flow through hospitals and reducing handover delays; - speeding up discharges from hospitals; - expanding new services in the community.”
2024 → 2025Lachlan Campbell (2)8 months after Harry Dunn: Prevention of Future Deaths Report (1) · different coronerIdentical hazardConfidence 0.95 · high
Identical hazardConfidence 0.95 · highBoth reports identify ambulance response delays caused by prolonged patient handover times at hospital emergency departments. The core concern is that these handover bottlenecks create a risk of avoidable deaths.
Harry Dunn: Prevention of Future Deaths Report (1) · 4 Jul 2024
“I am concerned that these continuing delays for ambulances at hospital handovers reflects a risk of deaths into the future.”
Original on judiciary.uk ↗ Lachlan Campbell (2) · 28 Feb 2025
“Delay in ambulance response attributable to delays in handover of patients at Royal Cornwall Hospital”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“the Health Secretary has ordered a full and independent investigation into NHS performance to provide a frank assessment of the issues and challenges it faces”
2023 → 2025Lachlan Campbell (2)1 year 3 months after John Seagrove, Pauline Humphris and Patricia Steggles · same coronerIdentical hazardConfidence 0.92 · high
Identical hazardConfidence 0.92 · highBoth reports identify delays in ambulance response caused by prolonged handover of patients at the hospital emergency department. The core issue is the same bottleneck affecting ambulance availability.
John Seagrove, Pauline Humphris and Patricia Steggles · 23 Nov 2023
“these gains have not been maintained and the situation has now worsened with 15-20 ambulances waiting outside the ED”
Original on judiciary.uk ↗ Lachlan Campbell (2) · 28 Feb 2025
“Delay in ambulance response attributable to delays in handover of patients at Royal Cornwall Hospital”
Original on judiciary.uk ↗ 2023 → 2025Lachlan Campbell (2)1 year 3 months after Lynda Blackmore · different coronerClosely relatedConfidence 0.92 · high
Closely relatedConfidence 0.92 · highBoth reports identify ambulance handover delays as a factor that prolongs emergency response times and endangers patients. The earlier report concerns Welsh ambulance service handover delays, while the later report focuses on delays at Royal Cornwall Hospital in Cornwall.
Lynda Blackmore · 15 Nov 2023
“handover delays are impacting upon response times in respect of patients requiring emergency treatment &/or conveyance to hospital”
Original on judiciary.uk ↗ Lachlan Campbell (2) · 28 Feb 2025
“Delay in ambulance response attributable to delays in handover of patients at Royal Cornwall Hospital”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“have been strengthened, with the Division of Urgent Care now assuming full responsibility for the Corporate Site management team to ensure a full and co-ordinated focus is maintained on safe patient flow and ambulance handover delays. Other”
2023 → 2025Lachlan Campbell (2)1 year 3 months after Kenneth Heard · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify ambulance response delays caused by prolonged patient handover times at the main Cornwall hospitals.
Kenneth Heard · 23 Nov 2023
“The ambulance delay in [the deceased]'s case, on 10 to 11 July 2022, was due to the demand on the service and delays in the patient handover process at the two main hospitals servicing Cornwall:”
Original on judiciary.uk ↗ Lachlan Campbell (2) · 28 Feb 2025
“Delay in ambulance response attributable to delays in handover of patients at Royal Cornwall Hospital”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“we published our 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times. Our ambitions for this year are to improve A&E waiting times to 78% of patients to be admitted, transferred, or discharged from A&E within four hours by March 2025, and to reduce Category 2 ambulance response times to 30 minutes on average across this fiscal year.”
2023 → 2025Lachlan Campbell (2)1 year 7 months after Lee Dryden · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports identify delays in patient handover at hospitals as a cause of prolonged ambulance response times. The specific hazard is the same, though the ambulance trusts and hospital locations differ.
Lee Dryden · 2 Aug 2023
“Yorkshire Ambulance Service were on their highest level of escalation at that time with significant delays at hospital handover caused or contributed to the delay in an ambulance being available to [the deceased].”
Original on judiciary.uk ↗ Lachlan Campbell (2) · 28 Feb 2025
“Delay in ambulance response attributable to delays in handover of patients at Royal Cornwall Hospital”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“Ambulance services received £200 million of additional funding in 2023/24 to expand capacity and improve response times, and we are maintaining this additional capacity in 2024/25.”
2024 → 2025Andrew Waters9 months after Harry Dunn: Prevention of Future Deaths Report (1) · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports highlight ambulance handover delays at hospitals that tie up resources and increase mortality risk.
Harry Dunn: Prevention of Future Deaths Report (1) · 4 Jul 2024
“I am concerned that these continuing delays for ambulances at hospital handovers reflects a risk of deaths into the future.”
Original on judiciary.uk ↗ Andrew Waters · 3 Apr 2025
“Significant handover delays leading to ambulance resources being tied up at hospital with increased risk in mortality for patients in the community waiting for emergency ambulances.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“the Health Secretary has ordered a full and independent investigation into NHS performance to provide a frank assessment of the issues and challenges it faces”
2023 → 2025Andrew Waters1 year 5 months after Lynda Blackmore · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify handover delays in hospitals as causing ambulance resources to be tied up, which increases risk to patients needing emergency care.
Lynda Blackmore · 15 Nov 2023
“handover delays are impacting upon response times in respect of patients requiring emergency treatment &/or conveyance to hospital.”
Original on judiciary.uk ↗ Andrew Waters · 3 Apr 2025
“Significant handover delays leading to ambulance resources being tied up at hospital with increased risk in mortality for patients in the community waiting for emergency ambulances.”
Original on judiciary.uk ↗ 2024 → 2025Andrew Waters6 months after Kevin Woods · same coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify handover delays at hospitals as a hazard that increases mortality risk. They link these delays to insufficient social care and patient flow problems.
Kevin Woods · 3 Oct 2024
“Continuing average handover delays (and therefore response delays) which create a risk of future deaths. The averages conceal spikes of delayed handover and ambulance response times which increase the risk of mortality.”
Original on judiciary.uk ↗ Andrew Waters · 3 Apr 2025
“Significant handover delays leading to ambulance resources being tied up at hospital with increased risk in mortality for patients in the community waiting for emergency ambulances.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“developing local partnership working between the NHS and social care and making sure people get the right support from health and social care services to return home as soon as possible”
2015 → 2025Andrew Waters9 years 10 months after Barbara Patterson · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports highlight that ambulance crews are delayed when handing patients over to hospital staff, tying up ambulance resources. This delay increases risks for patients awaiting emergency care.
Barbara Patterson · 21 May 2015
“During the inquest evidence was given that ambulance availability is being jeopardised by crews being delayed at hospital when handing patients over to Accident and Emergency staff”
Original on judiciary.uk ↗ Andrew Waters · 3 Apr 2025
“Significant handover delays leading to ambulance resources being tied up at hospital with increased risk in mortality for patients in the community waiting for emergency ambulances”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“We will be meeting with NEAS in September 2015 to discuss and monitor how they are managing their delivery of the service, what is their current position of staffing levels and identified vacant posts and their current recruitment position.”
2023 → 2025Bernard Lyon1 year 5 months after Lynda Blackmore · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify ambulance handover delays as a factor that prolongs response times and ties up ambulances. The core concern is the same: delays in transferring patients from ambulance to emergency department affect timely emergency care.
Lynda Blackmore · 15 Nov 2023
“handover delays are impacting upon response times in respect of patients requiring emergency treatment &/or conveyance to hospital.”
Original on judiciary.uk ↗ Bernard Lyon · 9 Apr 2025
“significant delays in the handover from the ambulance to the ED team. This was due to pressure on the ED but meant that ambulances were tied up for longer than necessary”
Original on judiciary.uk ↗ 2024 → 2025Bernard Lyon9 months after Harry Dunn: Prevention of Future Deaths Report (1) · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports highlight delays in handing over patients from ambulances to emergency departments as a safety concern. These delays tie up ambulances and reduce the service’s ability to respond to further calls.
Harry Dunn: Prevention of Future Deaths Report (1) · 4 Jul 2024
“I am concerned that these continuing delays for ambulances at hospital handovers reflects a risk of deaths into the future.”
Original on judiciary.uk ↗ Bernard Lyon · 9 Apr 2025
“significant delays in the handover from the ambulance to the ED team. This was due to pressure on the ED but meant that ambulances were tied up for longer than necessary and then had a knock on impact on the ability of the ambulance service to respond to calls.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“the Health Secretary has ordered a full and independent investigation into NHS performance to provide a frank assessment of the issues and challenges it faces”
2023 → 2025Paul Burke1 year 4 months after James Campion · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports highlight that delays in ambulance response prevented timely medical care for individuals in crisis. The core issue is the impact of service pressure on response times.
James Campion · 20 Dec 2023
“The delay in triaging the call made by Mr [name redacted] threatening to take an overdose resulted in him taking the overdose.”
Original on judiciary.uk ↗ Paul Burke · 2 May 2025
“Delay in ambulance response and the consequent delay in the provision of pre- hospital emergency care.”
Original on judiciary.uk ↗ 2022 → 2025Paul Burke2 years 10 months after Ronald Hartley · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports highlight that excessive demand on the ambulance service leads to dangerous delays in reaching patients, forcing families to provide transport themselves.
Ronald Hartley · 17 Jul 2022
“when they found Mr [name redacted] and rang for an ambulance they were told that due to the ongoing demands on the Ambulance Service that it would be approximately 6”
Original on judiciary.uk ↗ Paul Burke · 2 May 2025
“Delay in ambulance response and the consequent delay in the provision of pre- hospital emergency care.”
Original on judiciary.uk ↗ 2022 → 2025Paul Burke2 years 6 months after Derek Shaw · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports highlight a delay in ambulance response that prevented timely pre‑hospital emergency care, contributing to a preventable death. The core concern is the same: insufficient ambulance availability leading to delayed treatment.
Derek Shaw · 11 Nov 2022
“Evidence given at the inquest revealed that there was a delay in an ambulance attending to the deceased and that earlier arrival of an ambulance is likely to mean he would not have died when he did.”
Original on judiciary.uk ↗ Paul Burke · 2 May 2025
“Delay in ambulance response and the consequent delay in the provision of pre- hospital emergency care.”
Original on judiciary.uk ↗ 2023 → 2025Paul Burke1 year 4 months after Shaun Parks · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports highlight that delayed ambulance response times adversely affect patient outcomes by delaying necessary emergency care. The earlier report adds staffing and hospital offload issues as contributing factors, while the later report focuses on the impact of such delays on pre‑hospital care.
Shaun Parks · 20 Dec 2023
“The ambulance response time of 3 hours and 18 minutes has likely affected the outcome.”
Original on judiciary.uk ↗ Paul Burke · 2 May 2025
“Delay in ambulance response and the consequent delay in the provision of pre- hospital emergency care.”
Original on judiciary.uk ↗ 2024 → 2025Paul Burke1 year 1 month after Jean Walker · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports highlight delays in ambulance response caused by ambulances being held up at hospitals awaiting patient handover. The core concern is the same: hospital off‑load bottlenecks reducing ambulance availability.
Jean Walker · 20 Mar 2024
“The ambulance service was called at 0348 on 4 November 2022 and the call was coded as a Category 2 call requiring a response within 40 minutes. The ambulance finally arrived at 0542 on 4 November 2022, 1 hour and 56 minutes after the call.”
Original on judiciary.uk ↗ Paul Burke · 2 May 2025
“Despite the urgency with which an ambulance was required for Mr [name redacted] no ambulance resource was available.”
Original on judiciary.uk ↗ 2024 → 2025James Smith10 months after Harry Dunn: Prevention of Future Deaths Report (1) · different coronerIdentical hazardConfidence 0.95 · high
Identical hazardConfidence 0.95 · highBoth reports identify ambulance handover delays at hospitals as a hazard that ties up resources and increases mortality risk for patients awaiting emergency care.
Harry Dunn: Prevention of Future Deaths Report (1) · 4 Jul 2024
“I am concerned that these continuing delays for ambulances at hospital handovers reflects a risk of deaths into the future.”
Original on judiciary.uk ↗ James Smith · 12 May 2025
“Significant handover delays at RCHT and other southwest hospitals leading to ambulance resources being tied up with increased response delays and increased mortality risks for patients in the community waiting for emergency ambulances”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“the Health Secretary has ordered a full and independent investigation into NHS performance to provide a frank assessment of the issues and challenges it faces”
2024 → 2025James Smith1 year 1 month after Jade Griffiths-Jones · different coronerIdentical hazardConfidence 0.95 · high
Identical hazardConfidence 0.95 · highBoth reports identify hospital handover delays as the cause of ambulance resources being tied up, leading to longer response times and increased risk to patients.
Jade Griffiths-Jones · 17 Apr 2024
“if hospital handover delays didn't exist they would be likely to be meeting their response targets as they did before hospital delays became chronic.”
Original on judiciary.uk ↗ James Smith · 12 May 2025
“Significant handover delays at RCHT and other southwest hospitals leading to ambulance resources being tied up with increased response delays and increased mortality risks for patients in the community waiting for emergency ambulances.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“The plan outlined key actions to recover and improve urgent and emergency care services, including: - improving ambulance response times; - increasing ambulance capacity through growing the workforce (for example, increasing clinical capacity in control rooms); - alongside broader system actions to improve flow through hospitals and reducing handover delays; - speeding up discharges from hospitals; - expanding new services in the community.”
2023 → 2025James Smith1 year 6 months after Lynda Blackmore · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify handover delays in hospitals as causing ambulance resources to be tied up and increasing response times for emergency patients. They describe the same mechanism whereby delayed handovers lead to longer waits for emergency treatment.
Lynda Blackmore · 15 Nov 2023
“handover delays are impacting upon response times in respect of patients requiring emergency treatment &/or conveyance to hospital.”
Original on judiciary.uk ↗ James Smith · 12 May 2025
“Significant handover delays at RCHT and other southwest hospitals leading to ambulance resources being tied up with increased response delays and increased mortality risks for patients in the community waiting for emergency ambulances.”
Original on judiciary.uk ↗ 2023 → 2025James Smith1 year 6 months after John Seagrove, Pauline Humphris and Patricia Steggles · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify handover delays at hospitals as the cause of ambulances being held outside emergency departments, which ties up ambulance resources and worsens response times.
John Seagrove, Pauline Humphris and Patricia Steggles · 23 Nov 2023
“What is of concern, however, is that these gains have not been maintained and the situation has now worsened with 15-20 ambulances waiting outside the ED on occasions over the last three weeks.”
Original on judiciary.uk ↗ James Smith · 12 May 2025
“(2) Significant handover delays at RCHT and other southwest hospitals leading to ambulance resources being tied up with increased response delays and increased mortality risks for patients in the community waiting for emergency ambulances.”
Original on judiciary.uk ↗ 2024 → 2025James Smith7 months after Kevin Woods · same coronerClosely relatedConfidence 0.85 · high
Closely relatedConfidence 0.85 · highBoth reports identify handover delays in ambulances caused by inadequate social care leading to increased mortality risk. The later report focuses on specific hospitals and observable spikes, while the earlier report discusses average delays and systemic responsibility gaps.
Kevin Woods · 3 Oct 2024
“Continuing average handover delays (and therefore response delays) which create a risk of future deaths.”
Original on judiciary.uk ↗ James Smith · 12 May 2025
“Significant handover delays at RCHT and other southwest hospitals leading to ambulance resources being tied up with increased response delays and increased mortality risks for patients in the community waiting for emergency ambulances.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“developing local partnership working between the NHS and social care and making sure people get the right support from health and social care services to return home as soon as possible”
2016 → 2025Brian Garrick9 years after Peter Scott · different coronerIdentical hazardConfidence 0.98 · high
Identical hazardConfidence 0.98 · highBoth reports identify prolonged patient handover times at hospitals as causing ambulance delays and reduced availability.
Peter Scott · 26 May 2016
“Finally, I was made aware that one of the key problems in ensuring ambulance availability is delayed handover of patients at hospitals.”
Original on judiciary.uk ↗ Brian Garrick · 30 May 2025
“Response times for ambulances attending acute medical incidents continue to be impacted by severe delays in patient handovers at acute hospitals preventing ambulances and their crews returning to service.”
Original on judiciary.uk ↗ 2015 → 2025Brian Garrick10 years after Barbara Patterson · different coronerIdentical hazardConfidence 0.95 · high
Identical hazardConfidence 0.95 · highBoth reports identify delays in patient handovers at hospitals as reducing ambulance availability.
Barbara Patterson · 21 May 2015
“During the inquest evidence was given that ambulance availability is being jeopardised by crews being delayed at hospital when handing patients over to Accident and Emergency staff.”
Original on judiciary.uk ↗ Brian Garrick · 30 May 2025
“Response times for ambulances attending acute medical incidents continue to be impacted by severe delays in patient handovers at acute hospitals preventing ambulances and their crews returning to service.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“We will be meeting with NEAS in September 2015 to discuss and monitor how they are managing their delivery of the service, what is their current position of staffing levels and identified vacant posts and their current recruitment position.”
2023 → 2025Brian Garrick1 year 6 months after Lynda Blackmore · different coronerIdentical hazardConfidence 0.95 · high
Identical hazardConfidence 0.95 · highBoth reports describe how prolonged patient handover delays at hospitals extend ambulance response times and keep crews unavailable.
Lynda Blackmore · 15 Nov 2023
“handover delays are impacting upon response times in respect of patients requiring emergency treatment &/or conveyance to hospital.”
Original on judiciary.uk ↗ Brian Garrick · 30 May 2025
“Response times for ambulances attending acute medical incidents continue to be impacted by severe delays in patient handovers at acute hospitals preventing ambulances and their crews returning to service.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“have been strengthened, with the Division of Urgent Care now assuming full responsibility for the Corporate Site management team to ensure a full and co-ordinated focus is maintained on safe patient flow and ambulance handover delays. Other”
2024 → 2025Brian Garrick11 months after Harry Dunn: Prevention of Future Deaths Report (1) · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify prolonged ambulance handover delays at hospital emergency departments as a safety issue. These delays impede ambulance availability and increase risks to patients needing timely care.
Harry Dunn: Prevention of Future Deaths Report (1) · 4 Jul 2024
“I am concerned that these continuing delays for ambulances at hospital handovers reflects a risk of deaths into the future.”
Original on judiciary.uk ↗ Brian Garrick · 30 May 2025
“Response times for ambulances attending acute medical incidents continue to be impacted by severe delays in patient handovers at acute hospitals preventing ambulances and their crews returning to service.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“the Health Secretary has ordered a full and independent investigation into NHS performance to provide a frank assessment of the issues and challenges it faces”
2024 → 2025Brian Garrick1 year 1 month after Jade Griffiths-Jones · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports describe ambulance response times being delayed because patients experience long handover waits at acute hospitals, which keeps ambulances and crews off the road. The core issue is hospital handover delays affecting ambulance availability.
Jade Griffiths-Jones · 17 Apr 2024
“ambulance crews is continuing to be compromised by delays at hospitals resulting in delays in response times which creates a risk to the life”
Original on judiciary.uk ↗ Brian Garrick · 30 May 2025
“Response times for ambulances attending acute medical incidents continue to be impacted by severe delays in patient handovers at acute hospitals preventing ambulances and their crews returning to service”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“The plan outlined key actions to recover and improve urgent and emergency care services, including: - improving ambulance response times; - increasing ambulance capacity through growing the workforce (for example, increasing clinical capacity in control rooms); - alongside broader system actions to improve flow through hospitals and reducing handover delays; - speeding up discharges from hospitals; - expanding new services in the community.”
2024 → 2025Ricky O'Connell1 year 3 months after Bobilya Mulonge · different coronerIdentical hazardConfidence 0.95 · high
Identical hazardConfidence 0.95 · highBoth reports identify delays in ambulances clearing emergency departments as reducing the availability of vehicles to attend Category 2 calls. The core issue is the same turnaround bottleneck affecting response times.
Bobilya Mulonge · 8 May 2024
“Despite a number of measures being undertaken by the North West Ambulance Service, the delay in paramedics attending Category 2 calls has not been resolved to within target ranges.”
Original on judiciary.uk ↗ Ricky O'Connell · 20 Aug 2025
“delays in ambulances clearing ED was still having a very significant impact on their ability to respond to calls including category 2 calls”
Original on judiciary.uk ↗ 2022 → 2025Ricky O'Connell3 years 4 months after John Murphy · different coronerIdentical hazardConfidence 0.95 · high
Identical hazardConfidence 0.95 · highBoth reports identify delays in ambulances clearing emergency departments as the core problem affecting response to category 2 calls. The later report confirms that this hazard persists despite prior efforts.
John Murphy · 22 Apr 2022
“The resources available in the North West Ambulance Service cannot be fully utilised because of the delays in ambulances clearing Accident and Emergency departments caused by the pressure on these departments across the NHS.”
Original on judiciary.uk ↗ Ricky O'Connell · 20 Aug 2025
“delays in ambulances clearing ED was still having a very significant impact on their ability to respond to calls including category 2 calls”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“The North West Ambulance Service (NWAS) lead commissioners, representatives from the local health system and NHS England have developed a 6-point winter improvement plan concentrating on key actions to assist in improving performance levels for 999 and Urgent and Emergency Care.”
2024 → 2025Ricky O'Connell1 year 2 months after Harry Dunn: Prevention of Future Deaths Report (1) · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports identify delays in ambulances clearing hospital emergency departments as a factor that impairs timely response to emergency calls.
Harry Dunn: Prevention of Future Deaths Report (1) · 4 Jul 2024
“Although EMAS reported a slight improvement in the issue of resourcing following the adoption of the newer NHS Pathways triage process the delay in paramedics attending Category 2 calls has not been resolved to within target ranges.”
Original on judiciary.uk ↗ Ricky O'Connell · 20 Aug 2025
“However delays in ambulances clearing ED was still having a very significant impact on their ability to respond to calls including category 2 calls such as the one for Mr [name redacted].”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“the Health Secretary has ordered a full and independent investigation into NHS performance to provide a frank assessment of the issues and challenges it faces”
2022 → 2025Ricky O'Connell2 years 9 months after Derek Shaw · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify that delays in ambulance attendance or turnaround contributed to a preventable death.
Derek Shaw · 11 Nov 2022
“Evidence given at the inquest revealed that there was a delay in an ambulance attending to the deceased and that earlier arrival of an ambulance is likely to mean he would not have died when he did.”
Original on judiciary.uk ↗ Ricky O'Connell · 20 Aug 2025
“On the day in question across GM some hospitals were taking up to 60 minutes extra over the accepted turnaround time to clear ambulances.”
Original on judiciary.uk ↗ 2023 → 2025Ricky O'Connell1 year 9 months after Lynda Blackmore · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify ambulance handover delays as reducing the service's ability to respond to emergency calls. They describe the same mechanism—excessive handover times leading to longer response intervals.
Lynda Blackmore · 15 Nov 2023
“handover delays are impacting upon response times in respect of patients requiring emergency treatment”
Original on judiciary.uk ↗ Ricky O'Connell · 20 Aug 2025
“delays in ambulances clearing ED was still having a very significant impact on their ability to respond to calls”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“have been strengthened, with the Division of Urgent Care now assuming full responsibility for the Corporate Site management team to ensure a full and co-ordinated focus is maintained on safe patient flow and ambulance handover delays. Other”
2024 → 2025Ricky O'Connell1 year 4 months after Jade Griffiths-Jones · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify hospital handover delays as a factor that reduces ambulance availability and worsens response times. The later report describes the same mechanism affecting a different region.
Jade Griffiths-Jones · 17 Apr 2024
“if hospital handover delays didn't exist they would be likely to be meeting their response targets as they did before hospital delays became chronic”
Original on judiciary.uk ↗ Ricky O'Connell · 20 Aug 2025
“On the day in question across GM some hospitals were taking up to 60 minutes extra over the accepted turnaround time to clear ambulances”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“The plan outlined key actions to recover and improve urgent and emergency care services, including: - improving ambulance response times; - increasing ambulance capacity through growing the workforce (for example, increasing clinical capacity in control rooms); - alongside broader system actions to improve flow through hospitals and reducing handover delays; - speeding up discharges from hospitals; - expanding new services in the community.”
2024 → 2025Ricky O'Connell1 year 5 months after Peter Beresford · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports describe delays in ambulances clearing emergency departments as limiting the ambulance service's ability to respond to calls, especially category 2 calls.
Peter Beresford · 12 Mar 2024
“delays in ambulances clearing Accident and Emergency departments caused by the pressure on these departments across the NHS.”
Original on judiciary.uk ↗ Ricky O'Connell · 20 Aug 2025
“delays in ambulances clearing ED was still having a very significant impact on their ability to respond to calls including category 2 calls”
Original on judiciary.uk ↗ 2025 → 2025Ricky O'Connell7 months after Nicola Owens · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports identify hospital handover delays as a key factor reducing ambulance availability and delaying responses.
Nicola Owens · 31 Jan 2025
“The delay in an ambulance attending patients due to the unavailability of ambulances.”
Original on judiciary.uk ↗ Ricky O'Connell · 20 Aug 2025
“On the day in question across GM some hospitals were taking up to 60 minutes extra over the accepted turnaround time to clear ambulances.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“The NHS will focus on delivering the following range of practical actions to improve performance in 2025/26: - working towards delivering hospital handovers within 15 minutes, and implementing joint working arrangements that ensure that no handover takes longer than 45 minutes, - improving ambulance 'hear and treat' service rates, including increasing the proportion of Category 2 ambulance incidents where an ambulance clinician provides advice and treatment over the phone, - ensuring all 999 am”
2016 → 2025Ricky O'Connell9 years 3 months after Peter Scott · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports identify delayed patient handover at hospitals as a factor reducing ambulance availability.
Peter Scott · 26 May 2016
“Finally, I was made aware that one of the key problems in ensuring ambulance availability is delayed handover of patients at hospitals.”
Original on judiciary.uk ↗ Ricky O'Connell · 20 Aug 2025
“However delays in ambulances clearing ED was still having a very significant impact on their ability to respond to calls including category 2 calls such as the one for Mr [name redacted].”
Original on judiciary.uk ↗ 2015 → 2025Ricky O'Connell10 years 3 months after Barbara Patterson · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports identify delays in ambulance hand‑over at emergency departments as a factor that reduces ambulance availability and impacts response times.
Barbara Patterson · 21 May 2015
“ambulance availability is being jeopardised by crews being delayed at hospital when handing patients over to Accident and Emergency staff”
Original on judiciary.uk ↗ Ricky O'Connell · 20 Aug 2025
“delays in ambulances clearing ED was still having a very significant impact on their ability to respond to calls”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“We will be meeting with NEAS in September 2015 to discuss and monitor how they are managing their delivery of the service, what is their current position of staffing levels and identified vacant posts and their current recruitment position.”
2023 → 2025Ricky O'Connell1 year 11 months after Geoffery Hoad · different coronerClosely relatedConfidence 0.85 · high
Closely relatedConfidence 0.85 · highBoth reports highlight excessive ambulance response times caused by delays in hospital handover or turnaround of ambulances. The earlier case describes a >14‑hour wait due to system pressure, while the later case notes that prolonged ED clearance hampers ambulance availability.
Geoffery Hoad · 13 Sept 2023
“Due to continuing demand on the ambulance service, an ambulance did not become available until 08.16 hours. The ambulance arrived on scene at 08.26 hours.”
Original on judiciary.uk ↗ Ricky O'Connell · 20 Aug 2025
“However delays in ambulances clearing ED was still having a very significant impact on their ability to respond to calls including category 2 calls such as the one for Mr [name redacted].”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“we published our 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times, including to reduce Category 2 response times (including for serious conditions such as heart attacks and strokes) to 30 minutes on average this year”
2023 → 2025Ricky O'Connell1 year 8 months after James Campion · different coronerClosely relatedConfidence 0.85 · high
Closely relatedConfidence 0.85 · highBoth reports highlight that delays within the ambulance service prevented timely medical intervention. The earlier case focuses on dispatch delay, while the later case points to ambulance turnaround delays affecting response capacity.
James Campion · 20 Dec 2023
“The delay in triaging the call made by Mr [name redacted] threatening to take an overdose resulted in him taking the overdose. The delay in the ambulance dispatch prevented Mr [name redacted] receiving medical treatment”
Original on judiciary.uk ↗ Ricky O'Connell · 20 Aug 2025
“The inquest heard evidence that it was accepted that adherence to the timescales should have resulted in an ambulance arriving before he collapsed.”
Original on judiciary.uk ↗ 2016 → 2025Lewis Garfield9 years 5 months after Peter Scott · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports highlight excessive ambulance-to-hospital handover times as a safety risk. The earlier report calls for strategies to improve handover, while the later report documents actual prolonged handovers causing significant lost hours.
Peter Scott · 26 May 2016
“one of the key problems in ensuring ambulance availability is delayed handover of patients at hospitals.”
Original on judiciary.uk ↗ Lewis Garfield · 28 Oct 2025
“I understand that nationally, the target time for handover from ambulance to hospital staff is 15 minutes.”
Original on judiciary.uk ↗ 2023 → 2025Lewis Garfield1 year 11 months after Kenneth Heard · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports highlight that the national target for ambulance-to-hospital patient handover is 15 minutes and that actual handover times far exceed this target, causing significant delays.
Kenneth Heard · 23 Nov 2023
“The target for hospital staff to take responsibility for the care of patients from ambulance crew is within 15 minutes of the ambulance arriving at an Emergency Department”
Original on judiciary.uk ↗ Lewis Garfield · 28 Oct 2025
“I understand that nationally, the target time for handover from ambulance to hospital staff is 15 minutes. In the present case, the handover from ambulance to nursing staff at John Radcliffe Hospital took 25 minutes.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“we published our 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times. Our ambitions for this year are to improve A&E waiting times to 78% of patients to be admitted, transferred, or discharged from A&E within four hours by March 2025, and to reduce Category 2 ambulance response times to 30 minutes on average across this fiscal year.”
2025 → 2025Lewis Garfield7 months after Bernard Lyon · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports describe delays in transferring patients from ambulances to emergency department care, which creates a knock‑on effect on ambulance availability.
Bernard Lyon · 9 Apr 2025
“significant delays in the handover from the ambulance to the ED team. This was due to pressure on the ED but meant that ambulances were tied up for longer than necessary and then had a knock on impact on the ability of the ambulance service to respond to calls”
Original on judiciary.uk ↗ Lewis Garfield · 28 Oct 2025
“The delays getting patients from the Emergency Department (ED) into wards, causes delays taking patients from ambulances into ED, and a knock-on delay getting ambulances back out into the community. These delays persist despite the current actions to mitigate.”
Original on judiciary.uk ↗ 2023 → 2025Lewis Garfield1 year 11 months after Lynda Blackmore · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports identify excessive ambulance-to-hospital handover delays as a safety issue affecting emergency patient flow. They differ in the specific hospitals cited and the quantitative details of the delays.
Lynda Blackmore · 15 Nov 2023
“My concern here Is that handover delays are impacting upon response times in respect of patients requiring emergency treatment &/or conveyance to hospital.”
Original on judiciary.uk ↗ Lewis Garfield · 28 Oct 2025
“However, at the same time, the longest handover time at Northampton General Hospital was 5 hours and at Kettering General Hospital it was 7 hours.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“have been strengthened, with the Division of Urgent Care now assuming full responsibility for the Corporate Site management team to ensure a full and co-ordinated focus is maintained on safe patient flow and ambulance handover delays. Other”
2023 → 2026Dorothy Hoyberg2 years 4 months after Geoffery Hoad · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports highlight delays in ambulance response for Category 3 calls caused by excessive demand and limited resources. The earlier case involved a >14‑hour wait, while the later case describes a 5.5‑hour wait despite targets.
Geoffery Hoad · 13 Sept 2023
“The ambulance service was called again at 23.45 hours and the call was again coded as a Category 3 call.”
Original on judiciary.uk ↗ Dorothy Hoyberg · 14 Jan 2026
“An ambulance should have reached [the deceased] within two hours but it took five and half.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“we published our 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times, including to reduce Category 2 response times (including for serious conditions such as heart attacks and strokes) to 30 minutes on average this year”
2024 → 2026Dorothy Hoyberg1 year 2 months after Simon Boyd · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports highlight that ambulance response time targets for Category 3 calls are not being met, leading to dangerous delays. They attribute the failures to rising demand outstripping service capacity.
Simon Boyd · 6 Nov 2024
“notwithstanding the national target for Category 3 999 calls of 9 out of 10 responses within 120 minutes, the anticipated wait for a Category 3 ambulance on 1st June 2024 was around 3 hours and 15 minutes.”
Original on judiciary.uk ↗ Dorothy Hoyberg · 14 Jan 2026
“Multiple attempts were made to find an ambulance resource for [the deceased] but LAS were unable to meet targets for Category 3 patients and were struggling to meet targets for Category 2 patients.”
Original on judiciary.uk ↗ 2023 → 2026Dorothy Hoyberg2 years 8 months after Michael Bray · different coronerClosely relatedConfidence 0.80 · moderate
Closely relatedConfidence 0.80 · moderateBoth reports highlight that prolonged ambulance response times create a risk of future deaths. They differ in the specific context: the earlier report concerns persistent Category 2 delays in the East of England, while the later report describes acute system‑wide pressures affecting Category 2 and 3 calls in London.
Michael Bray · 22 May 2023
“long delays in ambulance response to Category 2 calls create a risk that other deaths will occur in the future”
Original on judiciary.uk ↗ Dorothy Hoyberg · 14 Jan 2026
“Demand outstripped capacity. An ambulance should have reached [the deceased] within two hours but it took five and half.”
Original on judiciary.uk ↗ 2024 → 2026Janet Springall1 year 9 months after Richard Carpenter · different coronerClosely relatedConfidence 0.80 · moderate
Closely relatedConfidence 0.80 · moderateBoth reports highlight that delays in ambulance handover or patient waiting in ambulances increase the risk of preventable deterioration or death. The core concern is the same—ambulance delay leading to worse outcomes—though the clinical contexts differ.
Richard Carpenter · 25 Apr 2024
“delays in ambulances attending patients in the community are likely to increase the risk of death in Cat 2 instances especially that would otherwise be preventable had the patient been got to hospital in a timely fashion”
Original on judiciary.uk ↗ Janet Springall · 7 Feb 2026
“patients such as [the deceased] remain at risk. The Trust continues to experience significant pressures due to patient numbers, and unwell patients continue to remain in ambulances for some time before they are able to access the emergency department.”
Original on judiciary.uk ↗ 2025 → 2026Roman Barr11 months after Bernard Lyon · different coronerIdentical hazardConfidence 0.95 · high
Identical hazardConfidence 0.95 · highBoth reports identify prolonged ambulance handover times at hospitals as a problem that ties up ambulances and reduces emergency response capacity.
Bernard Lyon · 9 Apr 2025
“significant delays in the handover from the ambulance to the ED team. This was due to pressure on the ED but meant that ambulances were tied up for longer than necessary and then had a knock on impact on the ability of the ambulance service to respond to calls”
Original on judiciary.uk ↗ Roman Barr · 4 Mar 2026
“Prolonged ambulance handover times at local hospitals were a significant factor in no ambulance being available at the time help was sought, reducing emergency response capacity during periods of high demand.”
Original on judiciary.uk ↗ 2024 → 2026Roman Barr1 year 8 months after Harry Dunn: Prevention of Future Deaths Report (1) · different coronerIdentical hazardConfidence 0.95 · high
Identical hazardConfidence 0.95 · highBoth reports identify ambulance handover delays at hospitals as a factor that reduces emergency availability and poses a risk of future deaths.
Harry Dunn: Prevention of Future Deaths Report (1) · 4 Jul 2024
“I am concerned that these continuing delays for ambulances at hospital handovers reflects a risk of deaths into the future.”
Original on judiciary.uk ↗ Roman Barr · 4 Mar 2026
“Prolonged ambulance handover times at local hospitals were a significant factor in no ambulance being available at the time help was sought, reducing emergency response capacity during periods of high demand.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“the Health Secretary has ordered a full and independent investigation into NHS performance to provide a frank assessment of the issues and challenges it faces”
2025 → 2026Roman Barr10 months after James Smith · different coronerIdentical hazardConfidence 0.95 · high
Identical hazardConfidence 0.95 · highBoth reports identify ambulance handover delays as a cause of reduced emergency availability and increased risk. The later report describes the same mechanism—prolonged handover times limiting ambulance resources—though in a different geographic area.
James Smith · 12 May 2025
“Significant handover delays at RCHT and other southwest hospitals leading to ambulance resources being tied up with increased response delays and increased mortality risks for patients in the community waiting for emergency ambulances.”
Original on judiciary.uk ↗ Roman Barr · 4 Mar 2026
“Prolonged ambulance handover times at local hospitals were a significant factor in no ambulance being available at the time help was sought, reducing emergency response capacity during periods of high demand.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“On 6 June 2025, we published our Urgent and Emergency Care Plan for 2025/26. The plan requires the NHS to focus on those activities that will have the biggest impact on improving urgent and emergency care performance, including ambulance response and handover times: - at least 78% of patients in A&E departments will be seen within 4 hours.”
2023 → 2026Roman Barr2 years 4 months after Lynda Blackmore · different coronerIdentical hazardConfidence 0.94 · high
Identical hazardConfidence 0.94 · highBoth reports identify ambulance handover delays as reducing emergency response capacity and posing a risk to patients needing urgent care.
Lynda Blackmore · 15 Nov 2023
“My concern here Is that handover delays are impacting upon response times in respect of patients requiring emergency treatment &/or conveyance to hospital.”
Original on judiciary.uk ↗ Roman Barr · 4 Mar 2026
“Ambulance handover delays affecting emergency availability Prolonged ambulance handover times at local hospitals were a significant factor in no ambulance being available at the time help was sought, reducing emergency response capacity during periods of high demand.”
Original on judiciary.uk ↗ 2023 → 2026Roman Barr2 years 3 months after John Seagrove, Pauline Humphris and Patricia Steggles · different coronerIdentical hazardConfidence 0.92 · high
Identical hazardConfidence 0.92 · highBoth reports identify prolonged ambulance handover delays as a hazard that reduces emergency ambulance availability.
John Seagrove, Pauline Humphris and Patricia Steggles · 23 Nov 2023
“What is of concern, however, is that these gains have not been maintained and the situation has now worsened with 15-20 ambulances waiting outside the ED on occasions over the last three weeks.”
Original on judiciary.uk ↗ Roman Barr · 4 Mar 2026
“Prolonged ambulance handover times at local hospitals were a significant factor in no ambulance being available at the time help was sought, reducing emergency response capacity during periods of high demand.”
Original on judiciary.uk ↗ 2025 → 2026Roman Barr1 year after Lachlan Campbell (2) · different coronerClosely relatedConfidence 0.92 · high
Closely relatedConfidence 0.92 · highBoth reports identify prolonged ambulance handover times at hospitals as a cause of delayed emergency response.
Lachlan Campbell (2) · 28 Feb 2025
“Delay in ambulance response attributable to delays in handover of patients at Royal Cornwall Hospital”
Original on judiciary.uk ↗ Roman Barr · 4 Mar 2026
“Ambulance handover delays affecting emergency availability”
Original on judiciary.uk ↗ 2025 → 2026Roman Barr1 year 1 month after Nicola Owens · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify prolonged ambulance handover times at hospitals as a factor that reduces ambulance availability for emergency calls. They describe the same causal chain: handover delays → ambulances stuck on premises → inability to respond to new emergencies.
Nicola Owens · 31 Jan 2025
“The delay in an ambulance attending patients due to the unavailability of ambulances. This delay being significantly contributed to by the handover delays in hospitals.”
Original on judiciary.uk ↗ Roman Barr · 4 Mar 2026
“Ambulance handover delays affecting emergency availability Prolonged ambulance handover times at local hospitals were a significant factor in no ambulance being available at the time help was sought, reducing emergency response capacity during periods of high demand.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“The NHS will focus on delivering the following range of practical actions to improve performance in 2025/26: - working towards delivering hospital handovers within 15 minutes, and implementing joint working arrangements that ensure that no handover takes longer than 45 minutes, - improving ambulance 'hear and treat' service rates, including increasing the proportion of Category 2 ambulance incidents where an ambulance clinician provides advice and treatment over the phone, - ensuring all 999 am”
2025 → 2026Roman Barr11 months after Andrew Waters · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify ambulance handover delays as a problem that ties up ambulance resources and reduces emergency availability. The later report describes the same hazard with a focus on its impact during high demand.
Andrew Waters · 3 Apr 2025
“Significant handover delays leading to ambulance resources being tied up at hospital”
Original on judiciary.uk ↗ Roman Barr · 4 Mar 2026
“Ambulance handover delays affecting emergency availability”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“The NHS planning guidance also includes an implementation target for improving A&E waiting times compared to 2024/25, with a minimum of 78% of patients seen within 4 hours in March 2026 and increasing the proportion of patients admitted, discharged, and transferred from an emergency department within 12 hours across 2025/26 compared to 2024/25.”
2024 → 2026Roman Barr1 year 5 months after Kevin Woods · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports identify ambulance handover delays as a factor that reduces emergency availability and increases mortality risk. The earlier report links delays to systemic discharge and bed shortages, while the later report notes prolonged handover times directly causing unavailable ambulances.
Kevin Woods · 3 Oct 2024
“Continuing average handover delays (and therefore response delays) which create a risk of future deaths.”
Original on judiciary.uk ↗ Roman Barr · 4 Mar 2026
“Prolonged ambulance handover times at local hospitals were a significant factor in no ambulance being available at the time help was sought,”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“maintaining capacity gains in acute hospital beds and ambulance hours on the road achieved in 2023-24”
2023 → 2026Roman Barr2 years 5 months after Lynda Blackmore · different coronerIdentical hazardConfidence 0.92 · high
Identical hazardConfidence 0.92 · highBoth reports identify prolonged ambulance handover delays as reducing emergency response capacity and posing a risk to patients needing urgent care.
Lynda Blackmore · 15 Nov 2023
“handover delays are impacting upon response times in respect of patients requiring emergency treatment &/or conveyance to hospital”
Original on judiciary.uk ↗ Roman Barr · 3 Apr 2026
“Ambulance handover delays affecting emergency availability Prolonged ambulance handover times at local hospitals were a significant factor in no ambulance being available”
Original on judiciary.uk ↗ 2024 → 2026Roman Barr1 year 9 months after Harry Dunn: Prevention of Future Deaths Report (1) · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify prolonged ambulance handover times at hospitals as a factor that reduces ambulance availability and increases risk of death.
Harry Dunn: Prevention of Future Deaths Report (1) · 4 Jul 2024
“The Inquest heard that EMAS was unable to meet mean response standards at the time of the 999 call.”
Original on judiciary.uk ↗ Roman Barr · 3 Apr 2026
“Ambulance handover delays affecting emergency availability Prolonged ambulance handover times at local hospitals were a significant factor in no ambulance being available at the time help was sought,”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“the Health Secretary has ordered a full and independent investigation into NHS performance to provide a frank assessment of the issues and challenges it faces”
2025 → 2026Roman Barr11 months after James Smith · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify ambulance handover delays at hospitals as a problem that ties up ambulance resources and reduces emergency availability. The later report describes the same hazard with slightly different wording but the same core issue.
James Smith · 12 May 2025
“Significant handover delays at RCHT and other southwest hospitals leading to ambulance resources being tied up with increased response delays”
Original on judiciary.uk ↗ Roman Barr · 3 Apr 2026
“Ambulance handover delays affecting emergency availability Prolonged ambulance handover times at local hospitals were a significant factor in no ambulance being available at the time help was sought”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“On 6 June 2025, we published our Urgent and Emergency Care Plan for 2025/26. The plan requires the NHS to focus on those activities that will have the biggest impact on improving urgent and emergency care performance, including ambulance response and handover times: - at least 78% of patients in A&E departments will be seen within 4 hours.”
2025 → 2026Roman Barr1 year after Andrew Waters · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify ambulance handover delays at hospitals as a problem that ties up ambulance resources and reduces emergency availability.
Andrew Waters · 3 Apr 2025
“Significant handover delays leading to ambulance resources being tied up at hospital with increased risk in mortality for patients in the community waiting for emergency ambulances.”
Original on judiciary.uk ↗ Roman Barr · 3 Apr 2026
“Ambulance handover delays affecting emergency availability Prolonged ambulance handover times at local hospitals were a significant factor in no ambulance being available at the time help was sought, reducing emergency response capacity during periods of high demand.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“The NHS planning guidance also includes an implementation target for improving A&E waiting times compared to 2024/25, with a minimum of 78% of patients seen within 4 hours in March 2026 and increasing the proportion of patients admitted, discharged, and transferred from an emergency department within 12 hours across 2025/26 compared to 2024/25.”
2023 → 2026Roman Barr2 years 4 months after John Seagrove, Pauline Humphris and Patricia Steggles · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify prolonged ambulance handover times at hospitals as a hazard that reduces emergency ambulance availability.
John Seagrove, Pauline Humphris and Patricia Steggles · 23 Nov 2023
“What is of concern, however, is that these gains have not been maintained and the situation has now worsened with 15-20 ambulances waiting outside the ED on occasions over the last three weeks.”
Original on judiciary.uk ↗ Roman Barr · 3 Apr 2026
“Prolonged ambulance handover times at local hospitals were a significant factor in no ambulance being available at the time help was sought”
Original on judiciary.uk ↗ 2024 → 2026Roman Barr1 year 6 months after Kevin Woods · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify prolonged ambulance handover times at hospitals as a factor that reduces emergency ambulance availability and increases mortality risk.
Kevin Woods · 3 Oct 2024
“Continuing average handover delays (and therefore response delays) which create a risk of future deaths. The averages conceal spikes of delayed handover and ambulance response times which increase the risk of mortality.”
Original on judiciary.uk ↗ Roman Barr · 3 Apr 2026
“Ambulance handover delays affecting emergency availability Prolonged ambulance handover times at local hospitals were a significant factor in no ambulance being available at the time help was sought, reducing emergency response capacity during periods of high demand.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“developing local partnership working between the NHS and social care and making sure people get the right support from health and social care services to return home as soon as possible”
2025 → 2026Roman Barr1 year 1 month after Lachlan Campbell (2) · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify prolonged ambulance handover times at hospitals as a cause of delayed emergency response.
Lachlan Campbell (2) · 28 Feb 2025
“Delay in ambulance response attributable to delays in handover of patients at Royal Cornwall Hospital”
Original on judiciary.uk ↗ Roman Barr · 3 Apr 2026
“Ambulance handover delays affecting emergency availability Prolonged ambulance handover times at local hospitals were a significant factor in no ambulance being available at the time help was sought”
Original on judiciary.uk ↗ 2025 → 2026Roman Barr1 year after Bernard Lyon · different coronerClosely relatedConfidence 0.80 · moderate
Closely relatedConfidence 0.80 · moderateBoth reports identify prolonged ambulance handover times at hospitals as a problem that reduces ambulance availability for emergency calls.
Bernard Lyon · 9 Apr 2025
“significant delays in the handover from the ambulance to the ED team. This was due to pressure on the ED but meant that ambulances were tied up”
Original on judiciary.uk ↗ Roman Barr · 3 Apr 2026
“Ambulance handover delays affecting emergency availability Prolonged ambulance handover times at local hospitals were a significant factor in no ambulance being available”
Original on judiciary.uk ↗ 2025 → 2026Geoffrey Fuller1 year 2 months after Bernard Lyon · different coronerClosely relatedConfidence 0.92 · high
Closely relatedConfidence 0.92 · highBoth reports highlight significant delays in transferring patients from ambulance crews to hospital emergency departments. They describe how these delays affect ambulance availability and patient care.
Bernard Lyon · 9 Apr 2025
“The evidence given to the inquest indicated significant delays in the handover from the ambulance to the ED team. This was due to pressure on the ED but meant that ambulances were tied up for longer than necessary and then had a knock on impact on the ability of the ambulance service to respond to calls.”
Original on judiciary.uk ↗ Geoffrey Fuller · 18 Jun 2026
“Significant handover delays”
Original on judiciary.uk ↗ 2024 → 2026Geoffrey Fuller1 year 8 months after Kevin Woods · same coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify prolonged ambulance handover delays as a hazard that increases mortality risk by reducing ambulance availability.
Kevin Woods · 3 Oct 2024
“Continuing average handover delays (and therefore response delays) which create a risk of future deaths. The averages conceal spikes of delayed handover and ambulance response times which increase the risk of mortality.”
Original on judiciary.uk ↗ Geoffrey Fuller · 18 Jun 2026
“These handover delays lead to the unavailability of ambulances to respond to emergency calls. Furthermore, the average handover delays conceal spikes such as that which led to the long delay in this case.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“developing local partnership working between the NHS and social care and making sure people get the right support from health and social care services to return home as soon as possible”
2025 → 2026Geoffrey Fuller1 year 2 months after Andrew Waters · same coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports highlight significant ambulance handover delays at the hospital causing ambulances to be unavailable and increasing mortality risk.
Andrew Waters · 3 Apr 2025
“Significant handover delays leading to ambulance resources being tied up at hospital with increased risk in mortality for patients in the community waiting for emergency ambulances”
Original on judiciary.uk ↗ Geoffrey Fuller · 18 Jun 2026
“Significant handover delays”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“The NHS planning guidance also includes an implementation target for improving A&E waiting times compared to 2024/25, with a minimum of 78% of patients seen within 4 hours in March 2026 and increasing the proportion of patients admitted, discharged, and transferred from an emergency department within 12 hours across 2025/26 compared to 2024/25.”
2024 → 2026Geoffrey Fuller1 year 11 months after Harry Dunn: Prevention of Future Deaths Report (1) · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify ambulance handover delays at emergency departments as a safety issue. They link these delays to reduced ambulance availability and increased risk of patient mortality.
Harry Dunn: Prevention of Future Deaths Report (1) · 4 Jul 2024
“I am concerned that these continuing delays for ambulances at hospital handovers reflects a risk of deaths into the future.”
Original on judiciary.uk ↗ Geoffrey Fuller · 18 Jun 2026
“These handover delays lead to the unavailability of ambulances to respond to emergency calls. Furthermore, the average handover delays conceal spikes such as that which led to the long delay in this case.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“the Health Secretary has ordered a full and independent investigation into NHS performance to provide a frank assessment of the issues and challenges it faces”
2023 → 2026Geoffrey Fuller2 years 7 months after Lynda Blackmore · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify ambulance handover delays as prolonging patient wait times for emergency treatment or conveyance to hospital. They describe the same mechanism—excessive handover times reducing ambulance availability and increasing mortality risk.
Lynda Blackmore · 15 Nov 2023
“My concern here Is that handover delays are impacting upon response times in respect of patients requiring emergency treatment &/or conveyance to hospital.”
Original on judiciary.uk ↗ Geoffrey Fuller · 18 Jun 2026
“Significant handover delays 1. The court noted that the NHS national target is for ambulances to handover patients to hospital is within 15 minutes of arrival.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“have been strengthened, with the Division of Urgent Care now assuming full responsibility for the Corporate Site management team to ensure a full and co-ordinated focus is maintained on safe patient flow and ambulance handover delays. Other”
2023 → 2026Geoffrey Fuller2 years 7 months after John Seagrove, Pauline Humphris and Patricia Steggles · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports identify prolonged ambulance-to-hospital handover delays as a safety concern. The earlier report notes worsening handover and response delays, while the later report quantifies ongoing handover delays exceeding the 15‑minute target.
John Seagrove, Pauline Humphris and Patricia Steggles · 23 Nov 2023
“What is of concern, however, is that these gains have not been maintained and the situation has now worsened with 15-20 ambulances waiting outside the ED on occasions over the last three weeks.”
Original on judiciary.uk ↗ Geoffrey Fuller · 18 Jun 2026
“On arrival at Royal Cornwall Hospital (RCHT), Mr [name redacted] spent a further 2 hours and 52 minutes before being handed over to the emergency department.”
Original on judiciary.uk ↗ 2025 → 2026Geoffrey Fuller1 year 4 months after Lachlan Campbell (2) · different coronerIdentical hazardConfidence 0.90 · high
Identical hazardConfidence 0.90 · highBoth reports identify delays in handing over patients from ambulances to the emergency department at Royal Cornwall Hospital as a safety concern. The later report provides detailed data showing the handover delays persist beyond the NHS target.
Lachlan Campbell (2) · 28 Feb 2025
“Delay in ambulance response attributable to delays in handover of patients at Royal Cornwall Hospital”
Original on judiciary.uk ↗ Geoffrey Fuller · 18 Jun 2026
“The court noted that the NHS national target is for ambulances to handover patients to hospital is within 15 minutes of arrival.”
Original on judiciary.uk ↗
No specific action could be extracted with a verified quote.
Stated action · timescale: early 2014
“The Pathways system piloted in the North East has a fault in that it does not advise non clinical call handlers to issue CPR advice unless a patient has stopped breathing. Although this fault was pointed out to Pathways by NEAS NHS Trust manager before the latest update of the system (early 2014), Pathways refused to amend the system. The fault remains in place.”
What happened next: No evidence found either way
The Department of Health and Social Care did not confirm or deny the existence of the promised Pathways system update timeline in the provided sources.
“You're in the grocery store, at the gym, or standing in a hospital hallway when someone collapses. They appear unconscious - but then you notice something unsettling: they're making sounds. Labored, irregular, almost snoring-like gasps. Their chest seems to rise slightly. Your brain registers one thing: they're breathing. So you wait, you call for help, and precious seconds tick away.”
“Agonal breathing or agonal respirations are medical terms used to describe insufficient breathing that often sounds like snoring, snorting, gasping, or labored breathing. The person will appear to be choking or having an involuntary gasp reflex. Agonal breathing is not true breathing and often indicates that someone is suffering from a severe medical emergency like cardiac arrest.”
No evidence found does not mean the action did not happen.
Stated action
“I therefore do not consider that the algorithms used for coding are inaccurate or unfit for purpose based on the evidence of this case.”
What happened next: No evidence found either way
The Department of Health and Social Care did not state whether it considered algorithms used for coding to be inaccurate or unfit for purpose.
“If the reviewing clinician identified inaccuracies in the initial clinical coding, Healthcare Resource Group (HRG) codes were changed.”
No evidence found does not mean the action did not happen.
Stated action
“In 2015/16, the trust carried out a significant recruitment campaign and educated 350 whole time equivalent frontline posts.”
What happened next: Evidence found that the action was carried out
The trust announced plans to recruit over 350 staff to improve patient care and staff morale, citing £5m of additional investment for new posts.
“The trust's "turnaround plan" lists measures including recruiting more paramedics, tackling sickness and restructuring management.”
“The trust said it planned to recruit 82 specialist paramedics, 149 paramedics, 24 emergency medical technicians and 96 emergency care assistants.”
“The recruitment drive, in addition to reducing staff sickness and its spending on private ambulances, would enable it to provide the equivalent of an extra 25 of its own double-staffed ambulances, available around the clock,”
Stated action
“I am advised that work is underway to increase the training of the Fire Service to Extended Community First Responder levels.”
What happened next: No evidence found either way
No source confirms that the Department of Health and Social Care has increased Fire Service training to Extended Community First Responder levels.
“21ST CENTURY Fire and Rescue Service Leaders at the Core of Better Communities ® Fire and Emergency Services Thank you to the entire Subject Matter Expert group and the CPSE and ICMA staff that brought their experience, insight, and dedication to the development of this white paper.”
“The International Association of Fire Chiefs (IAFC) restates and reaffirms existing resolutions and announces its position in support of fire-based emergency medical services (EMS).”
No evidence found does not mean the action did not happen.
Stated action
“The North West Ambulance Service (NWAS) lead commissioners, representatives from the local health system and NHS England have developed a 6-point winter improvement plan concentrating on key actions to assist in improving performance levels for 999 and Urgent and Emergency Care.”
What happened next: No evidence found either way
The Department of Health and Social Care did not specify a timeframe for the promised 6-point winter improvement plan for NWAS.
“Every winter the NHS struggles to keep up with the growing needs of our patients and the past few weeks have been no exception. We are seeing poor standards of care normalised and accepted as inevitable as part of the expected annual 'winter crisis.'”
“PART A: OUR MANDATE 1 1. Constitutional Mandate 2. Legislative and Policy Mandates 2.1. Legislation falling under the Department of Health's Portfolio 2.2 Other legislation applicable to the Department 3. Health Sector Policies and Strategies over the five-year planning period 3.1. National Development Plan: Vision 2030 3.2. Sustainable Development Goals 3.3. Medium Term Development Plan 2024-2029”
“Healthcare organizations face constant pressure to enhance patient outcomes, streamline operations, and maintain [financial](https://www.dccsconsulting.com/financial-advisory-services) stability.”
No evidence found does not mean the action did not happen.
Stated action · timescale: new year
“The NHS will also set out detailed recovery plans in the new year, including plans to improve ambulance response times and improve A&E waiting times.”
What happened next: Evidence found that the action was carried out
The Department of Health and Social Care and NHS England have announced plans to improve ambulance response times and A&E waiting times as part of broader recovery initiatives.
“500 new ambulances deployed to increase fleet capacity and bring down response times by March 2026.”
“Another of the UEC plan's headline targets includes reducing ambulance wait times for Category 2 calls by over 14%, meeting a new maximum 45-minute ambulance handover standard.”
“A commitment to roll out almost 500 new ambulances across the country by March 2026 has also been promised.”
Stated action · timescale: 2023-24 and 2024-25
“The government is committed to supporting the ambulance service to manage the pressures it is facing, ensuring that people receive the treatment that they need when they need it. This will be supported by the government investing an additional £3.3 billion in each of 2023-24 and 2024-25 as announced in the Autumn Statement. This will enable rapid action to improve urgent and emergency care performance towards pre-pandemic levels. The NHS will set out detailed recovery plans in the new year.”
What happened next: No evidence found either way
The Department of Health and Social Care announced investment in urgent and emergency care but did not specify a completion date for the promised improvements.
No evidence found does not mean the action did not happen.
Stated action · timescale: 2024-25
“In February 2022, the NHS published its Delivery Plan for Tackling the COVID-19 Backlog of Elective Care.1 The government plans to spend more than £8 billion from 2022-23 to 2024-25, in addition to the £2 billion Elective Recovery Fund and £700 million Targeted Investment Fund already made available to systems last financial year, to help drive up and protect elective activity. The Delivery Plan also set clear ambitions to eliminate long waits for planned NHS treatment. The overall vision is to eradicate”
What happened next: No evidence found either way
The Department of Health and Social Care has not yet published a discussion paper on a broader national health and care recovery plan as recommended in the government response to the Health and Social Care Committee report.
“In Spring 2022, the department will publish a discussion paper to [...]”
No evidence found does not mean the action did not happen.
Stated action · timescale: 2024/25
“we are maintaining this additional capacity in 2024/25. This is alongside the delivery of new ambulances and specialist mental health vehicles. With more ambulances on the road, patients will receive the treatment they need more swiftly.”
What happened next: No evidence found either way
The Department of Health and Social Care did not explicitly state that additional ambulance capacity would be maintained specifically in 2024/25 alongside new ambulances and mental health vehicles in the provided sources.
No evidence found does not mean the action did not happen.
Stated action
“The report raises concerns about ambulance capacity and response times by East of England Ambulance Service NHS Trust (EEAST). In preparing this response, Departmental officials have made enquiries with NHS England and the Care Quality Commission (CQC). I have been informed that the CQC carried out routine engagement with the Trust to review progress against its action plan and to ensure they comply with CQC regulations. More generally, I have been assured that the CQC will continue to have regular”
What happened next: No evidence found either way
The Department of Health and Social Care referenced ongoing CQC engagement with EEAST but did not specify any completed or scheduled action regarding ambulance capacity or response times.
“The Care Quality Commission (CQC) is the independent regulator of health and social care services in England. Its role is to help protect people by setting clear expectations for safe, effective care and by holding providers to account.”
No evidence found does not mean the action did not happen.
Stated action · timescale: 3 February 2023
“the Integrated Care Board (ICB) responsible for JPUH, Norfolk and Waveney ICB, provided a comprehensive response on 3 February 2023 which included information on the improvements being made locally, and details of a serious incident investigation report following Mr [name redacted]' death.”
Stated action · timescale: across this fiscal year
“also plan also commits to reducing average Category 2 ambulance response times to 30 minutes across this fiscal year.”
What happened next: No evidence found either way
The Department of Health and Social Care pledged to reduce average Category 2 ambulance response times to 30 minutes within the current fiscal year, but no source confirms this target was met.
“our site work. We'd like to use additional cookies to understand how you use the site and improve our services. You”
No evidence found does not mean the action did not happen.
No specific action could be extracted with a verified quote.
Stated action · timescale: 2023/24
“published our Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times, including to reduce Category 2 response times to 30 minutes on average this year”
What happened next: No evidence found either way
The Department of Health and Social Care released an urgent and emergency care plan in June 2025 that includes a target to reduce Category 2 ambulance response times to 30 minutes on average by the end of 2025/26.
No evidence found does not mean the action did not happen.
Stated action · timescale: March 2025
“we published our 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times”
What happened next: No evidence found either way
The Department of Health and Social Care released a delivery plan for urgent and emergency care services on 6 June 2025, outlining reforms to improve emergency care and reduce waiting times.
“Patients will receive better, faster and more appropriate emergency care as the government sets out reforms to shorten waiting times in A&E.”
No evidence found does not mean the action did not happen.
No specific action could be extracted with a verified quote.
Stated action
“In addition, all North East & Yorkshire systems have been asked for assurance that national guidance is being followed.”
What happened next: No evidence found either way
No source confirms that the North East & Yorkshire systems were asked for assurance about national guidance compliance.
“The quality standard for imaging (QSI) is designed to be used within a service as a measure of quality against which quality improvement, patient experience and involvement can be achieved. It articulates the expectations of good imaging services. Services that demonstrate their achievement of the QSI are eligible to apply for the award of the QSI Quality [name redacted].”
“The regional medical imaging interoperability network which serves 4-Million patients throughout Yorkshire, the Humber and North Lincolnshire”
No evidence found does not mean the action did not happen.
Stated action · timescale: 2024/25
“Ambulance services received £200 million of additional funding in 2023/24 to expand capacity and improve response times, and we are maintaining this additional capacity in 2024/25.”
What happened next: No evidence found either way
The organisation's statement about maintaining additional capacity in 2024/25 is not addressed in the provided sources.
“This federal investment will* *help South Dakota's rural ambulance crews reach patients faster, share critical health data with hospitals, and respond to emergencies with modern technology”
“The Trump Administration announced today that an $8.7 million investment is being delivered to support rural healthcare for Montana residents through the federal Rural Health Transformation Program (RHTP)”
“Professional Sports Authenticator parent company Collectors is investing $200M into the company to "expand operations over the next 18 months."”
No evidence found does not mean the action did not happen.
Stated action · timescale: 2023/24
“In 2023/24, average Category 2 ambulance response times (including for serious conditions such as heart attacks and strokes) were over 13 minutes faster compared to the previous year, a reduction of 27%.”
What happened next: No evidence found either way
The sources do not provide information about whether the promised 2023/24 improvement in Category 2 ambulance response times was achieved.
“We use essential cookies to make our site work.”
“The NHS Alliance homepage”
No evidence found does not mean the action did not happen.
Stated action · timescale: this year
“we published our 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times, including to reduce Category 2 response times (including for serious conditions such as heart attacks and strokes) to 30 minutes on average this year”
What happened next: No evidence found either way
The Department of Health and Social Care has not published a new delivery plan for recovering urgent and emergency care services this year, according to the provided sources.
“On 6 June 2025, the Department of Health and Social Care published a new [Urgent and Emergency Care Plan](https://www.england.nhs.uk/long-read/urgent-and-emergency-care-plan-2025-26/) (UEC Plan).”
“This fact sheet was last updated on 23 April 2024 and will not be updated again until the pre-election period has concluded.”
“In January 2023, the Department of Health and Social Care and NHS England recently published the [**Delivery Plan for Recovering Urgent and Emergency Care Services**](https://www.england.nhs.uk/wp-content/uploads/2023/01/B2034-delivery-plan-for-recovering-urgent-and-emergency-care-services.pdf”
No evidence found does not mean the action did not happen.
Stated action
“the EEAST have taken the following actions taking to work with the integrated care system to reduce the impact of delays and reduce patient harm, including but not limited to: - EEAST are a member of the "Front Door Group" looking to improve arrival to handover times. This is chaired by the Deputy Director for Intensive Support from the NHSE/I team. EEAST have shared good practice from West Suffolk and Colchester Hospitals within the group, which is attended by all Acutes in the area. EEAST have”
What happened next: No evidence found either way
The Department of Health and Social Care document outlines EEAST's involvement in the Front Door Group and mentions sharing good practice from West Suffolk and Colchester Hospitals to improve ambulance handover times, but does not specify any concrete actions taken or a defined timescale for implementation.
No evidence found does not mean the action did not happen.
No specific action could be extracted with a verified quote.
Stated action
“We have produced several guidelines to help clinicians treating children presenting with fever and symptoms such as those in the case of [name redacted]. These include; fever in under 5s: assessment and initial management [NG143], sepsis: recognition, diagnosis and early management [NG51] and sore throat (acute): antimicrobial prescribing [NG84].”
What happened next: No evidence found either way
The organisation's statement about producing guidelines for fever in under 5s, sepsis, and sore throat is not supported by any source evidence.
No evidence found does not mean the action did not happen.
Stated action · timescale: March 2025
“we published our 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times. Our ambitions for this year are to improve A&E waiting times to 78% of patients to be admitted, transferred, or discharged from A&E within four hours by March 2025, and to reduce Category 2 ambulance response times to 30 minutes on average across this fiscal year.”
What happened next: No evidence found either way
The Department of Health and Social Care has not published a document titled 'Delivery plan for recovering urgent and emergency care services' with specific targets for March 2025.
“Patients will receive better, faster and more appropriate emergency care as the government sets out reforms to shorten waiting times in A&E”
No evidence found does not mean the action did not happen.
Stated action
“the department is mindful of the statutory responsibilities in relation to prevention of future deaths reports and we are prioritising responses as a matter of urgency.”
What happened next: No evidence found either way
The Department of Health and Social Care did not issue a public statement confirming or denying the promised response to prevention of future death reports within the specified timeframe.
“Responses to prevention of future death reports”
“Coroners have an important patient safety role under [Regulation 28 of the Coroner's (Investigations) Regulations 2013”
No evidence found does not mean the action did not happen.
Stated action · timescale: 2023/24
“published our 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times”
What happened next: No evidence found either way
The Department of Health and Social Care has not yet published the promised 'Delivery plan for recovering urgent and emergency care services' for 2023/24, according to available sources.
“In 2023, the government published a [plan](https://www.england.nhs.uk/long-read/delivery-plan-for-recovering-urgent-and-emergency-care-services-january-2023/) for recovering urgent and emergency care services, which built on two headline targets: reducing average category two ambulance response times to 30 minutes, and improving A&E waiting times.”
No evidence found does not mean the action did not happen.
Stated action · timescale: March 2025
“care. The Department recognises the significant pressure the urgent and emergency care system is facing. That is why we published our Delivery plan for recovering urgent and emergency care services, which aims to deliver sustained improvements in waiting times. Our ambitions for this year are to improve A&E waiting times to 78% of patients to be admitted, transferred, or discharged from A&E within four hours by March 2025, and to reduce Category 2 ambulance response times to 30 minutes on average across”
What happened next: Evidence found that the action was carried out
The Department of Health and Social Care's Delivery Plan for urgent and emergency care sets a target of 78% of A&E patients being admitted, transferred or discharged within four hours by March 2025, and aims to reduce Category 2 ambulance response times to 30 minutes on average.
“The 2025/26 NHS Planning Guidance sets out clear priorities to: (1) continue to reduce elective care waiting times, with 65 per cent of patients waiting less than 18 weeks; (2) improve ambulance response and A&E waiting times, with a minimum of 78 per cent of patients seen within four hours, (3) improve patients' access to general practice (GP) and urgent dental care access, including 700,000”
“Category 2 - such as those with a stroke, heart attack, sepsis or major trauma - receive an ambulance within 30 minutes - eradicating last winter's lengthy ambulance handover delays to a maximum handover time of 45 minutes - a minimum of 78% of patients who attend an A&E to be admitted, transferred or discharged within 4 hours - reducing the number of patients [...] maximum 45-minute ambulance”
No published response from Department of Health and Social Care was found for this report.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
Stated action · timescale: shortly
“the West Yorkshire Integrated Care Board will shortly be responding on the specific local actions being taken to support ambulance response times”
What happened next: No evidence found either way
The transcript discusses board items and reports but does not mention ambulance response times or specific local actions related to them.
“Meeting of the Board of the NHS West Yorkshire ICB held in public on 22 September 2026.”
No evidence found does not mean the action did not happen.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
Stated action · timescale: 2023/24
“Ambulance services received £200 million of additional funding in 2023/24 to expand capacity and improve response times.”
What happened next: No evidence found either way
No source confirms that £200 million was allocated to ambulance services in 2023/24 for expansion and response improvements.
“Trump Administration announced $7.2 million in Rural Health Transformation Program (RHTP) funding to modernize emergency medical services (EMS) for South Dakota. This investment will provide first responders with modern telemedicine tools, expanded training, and faster access to patient data, helping them respond to emergencies and better connect rural patients with care across South Dakota.”
“This article considers how to reliably provide emergency medical services (EMS). EMS responses are critical functions of local governments, yet, in rural areas, many are staffed by licensed volunteers. As requests for emergency health services increase and the workforce decreases, transitioning to a paid workforce is critical to maintaining response capacity. This article discusses the need and”
“February 11, 2025 By[[name redacted] R. [name redacted], MS, RN, NREMT-P](https://www.jems.com/author/daniel-r-gerard-ms-rn/) 15 min read ##”
No evidence found does not mean the action did not happen.
Stated action · timescale: 2023/24
“In January 2023, NHS England published a two year 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times, with a target for this year to reduce Category 2 ambulance response times to 30 minutes on average.”
What happened next: No evidence found either way
NHS England set a target to reduce Category 2 ambulance response times to 30 minutes on average for 2023/24.
No evidence found does not mean the action did not happen.
Stated action · timescale: March 2025
“NHSE published a two year 'Delivery plan for recovering urgent and emergency care services' which aims to deliver sustained improvements in waiting times with targets for this year for a minimum of 78% of patients being admitted, transferred, or discharged within four hours by March 2025, and to reduce Category 2 ambulance response times to 30 minutes on average.”
What happened next: Evidence found that the action was carried out
The Department of Health and Social Care published the Urgent and Emergency Care Plan on 6 June 2025, which includes a target to achieve a minimum of 78% of patients being admitted, transferred, or discharged within four hours by March 2025.
“On 6 June 2025, the Department of Health and Social Care published a new [Urgent and Emergency Care Plan](https://www.england.nhs.uk/long-read/urgent-and-emergency-care-plan-2025-26/) (UEC Plan).”
“The UK Government has pledged nearly £450m in its new Urgent and Emergency Care Plan 2025/26 (UEC plan), to address longstanding pressures across the NHS by reducing hospital admissions and lengthy discharge, tackling ambulance handover delays and eliminating corridor care.”
“'This plan sets out not only what we know is working across the country, but how systems must work together to improve access and quality for the benefit of our patients. In order to support this shift in delivery focus, NHS England will be asking providers and systems to be accountable to their own local boards and populations, creating robust winter plans which will be tested during winter”
Stated action
“the Health Secretary has ordered a full and independent investigation into NHS performance to provide a frank assessment of the issues and challenges it faces”
What happened next: No evidence found either way
The Department of Health and Social Care has not announced a specific timeline for completing the promised investigation into NHS performance.
“Independent Investigation of the National Health Service in England The Rt Hon. Professor the Lord Darzi of Denham OM KBE FRS FMedSci HonFREng September 2024 © Crown copyright 2024 This publication is licensed under the terms of the Open Government Licence v3.0 except where otherwise stated. To view this licence, visit www.nationalarchives.gov.uk/ doc/open-government-licence/version/3 Where we”
“Independent investigation of NHS performance: terms of reference Published 11 July 2024 ## Applies to England ## Contents”
No evidence found does not mean the action did not happen.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
Stated action
“making space for a Clinical Decision Unit model, for patients who need more clinical care but don't need to be admitted to hospital”
What happened next: No evidence found either way
The Department of Health and Social Care has not announced a specific timeline for implementing a Clinical Decision Unit model as described.
“We hope to launch our brand new HSMA-λ (HSMA lambda) courses, aimed at leaders and decision makers, in *winter 2026/27 - spring 2027*, and HSMA 7 in *spring/summer 2027*.”
No evidence found does not mean the action did not happen.
Stated action
“converting the Same Day Medical Assessment Unit (SDMA) to a Same Day Emergency Care (SDEC) and having a triage process to ensure only patients considered as same day go to the SDEC”
What happened next: No evidence found either way
The Department of Health and Social Care did not specify a timescale for converting the SDMA to SDEC with a triage process.
“Same day emergency care (SDEC) describes an ambulatory service designed to provide an alternative to ED management, reduce admission rates and improve emergency care system performance.”
“In 2019, NHS England (NHSE) announced the implementation of Same Day Emergency Care (SDEC) in every hospital with a type 1 emergency department (ED).”
“Provision of medical same day emergency care services within the UK: analysis from the Society for Acute Medicine Benchmarking Audit”
No evidence found does not mean the action did not happen.
Stated action
“supporting the move of acute medical resource from the emergency department to Acute Medical Unit with the intention of improving short stay performance at the Acute Medical Unit”
What happened next: No evidence found either way
The Department of Health and Social Care's promised action regarding moving acute medical resources to an Acute Medical Unit to improve short-stay performance is not referenced in any of the provided sources.
“The post-acute landscape, especially inpatient rehabilitation, continues to rapidly grow and transf”
“Multiple factors influence EDLOS before admission, including limited medical resources and a high volume of non-emergency cases.”
No evidence found does not mean the action did not happen.
Stated action · timescale: 2023-24
“maintaining capacity gains in acute hospital beds and ambulance hours on the road achieved in 2023-24”
What happened next: No evidence found either way
The Department of Health and Social Care did not specify a formal timeframe for maintaining capacity gains in acute hospital beds and ambulance hours beyond the 2023-24 period.
“Over time, additional information on hospital service capacity has been added to the survey, covering emergency department services, surgical services, obstetric, perinatal services, dental services, observation ser”
“These flexibilities include allowances for safehospital care for eligible patients in their homes and updated staffing flexibility designed to allow ambulatory surgical centers (ASCs) to provide greater inpatient care when needed.”
“Hospitals and healthcare coalitions are faced with significant challenges after natural or human-caused events or disasters. Surge planning is a critical component of every healthcare facility's emergency plan and response as well as a core focus of the Hospital Preparedness Program cooperative agreement.”
No evidence found does not mean the action did not happen.
Stated action
“directing patients to more appropriate services in the community where these can better meet their needs”
What happened next: No evidence found either way
The Department of Health and Social Care did not specify a timeframe for directing patients to community services in the provided sources.
“HHS is issuing this Call to Action to catalyze efforts at the community level to encourage partnerships across sectors.”
No evidence found does not mean the action did not happen.
Stated action
“developing local partnership working between the NHS and social care and making sure people get the right support from health and social care services to return home as soon as possible”
What happened next: No evidence found either way
The Department of Health and Social Care did not specify a timeframe for the promised local partnership working to support timely discharges.
“The Cabinet Secretary agreed with COSLA that we undertake a short piece of work with Health & Social Care Partnerships to look at how delayed discharges, A&E attendances and hospital admissions all reduced significantly during March and April as the COVID-19 outbreak hit.”
No evidence found does not mean the action did not happen.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
Stated action
“The South East Coast and Yorkshire Ambulance Services have the best response rates, with two-thirds (67%) of all their responses published.”
No specific action could be extracted with a verified quote.
Stated action · timescale: 2025-26
“The NHS will focus on delivering the following range of practical actions to improve performance in 2025/26: - working towards delivering hospital handovers within 15 minutes, and implementing joint working arrangements that ensure that no handover takes longer than 45 minutes, - improving ambulance 'hear and treat' service rates, including increasing the proportion of Category 2 ambulance incidents where an ambulance clinician provides advice and treatment over the phone, - ensuring all 999 am”
What happened next: No evidence found either way
The NHS has set targets for ambulance handover times within 15 minutes and no longer than 45 minutes, and aims to improve 'hear and treat' services, as outlined in its 2025/26 plan.
“joint working arrangements that ensure that no handover takes longer than 45 minutes, working towards delivering handovers within 15 minutes.”
No evidence found does not mean the action did not happen.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
Stated action · timescale: March 2026
“The NHS planning guidance also includes an implementation target for improving A&E waiting times compared to 2024/25, with a minimum of 78% of patients seen within 4 hours in March 2026 and increasing the proportion of patients admitted, discharged, and transferred from an emergency department within 12 hours across 2025/26 compared to 2024/25.”
What happened next: No evidence found either way
The NHS planning guidance outlines targets for A&E performance, including a goal for 78% of patients to be seen within 4 hours by March 2026.
“Hospitals in England should create "extended emergency medicine ambulatory care" (EEMAC) areas to accommodate patients facing longer waits who can be safely investigated and managed during a prolonged emergency department stay, according to new guidance from NHS”
No evidence found does not mean the action did not happen.
Stated action
“the CQC is replying to you separately”
What happened next: No evidence found either way
The source does not mention any promised action by the Department of Health and Social Care regarding the CQC replying separately.
No evidence found does not mean the action did not happen.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
Stated action · timescale: 6 June 2025
“On 6 June 2025, we published our Urgent and Emergency Care Plan for 2025/26. The plan requires the NHS to focus on those activities that will have the biggest impact on improving urgent and emergency care performance, including ambulance response and handover times: - at least 78% of patients in A&E departments will be seen within 4 hours.”
What happened next: Evidence suggests the action was not carried out as stated
The Department of Health and Social Care set a target for 78% of A&E patients to be seen within 4 hours, but national data shows ambulance handover delays exceeding 60 minutes have increased, with some trusts reporting over 25% of handovers in this category.
“Across England, the proportion of handovers exceeding 60 minutes has increased steadily since May 2021, and towards the end of 2022 accounted for more than a fifth of handovers. Over the same time, [name redacted] share of >60-minute handovers has exceeded five-percent on just two occasions.”
“An expectation of ambulance handover within 15 min of arrival at EDs was stipulated by the Department of Health and Social Care in England more”
“Zero tolerance - Making ambulance handover delays a thing of the past, NHS Confederation 2012 Introduction This paper focuses on practical approaches to help reduce ambulance-to-hospital handover delays. Patient handover delays are not solely the responsibility of ambulance services and emergency departments. Delays are often associated with compromised 'down-stream' flow in acute hospitals and”
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
No published response from Department of Health and Social Care was found for this report.
No specific action could be extracted with a verified quote.
- Each report's concerns were extracted by Nemotron 3 Nano on Nebius Token Factory, each with a quote copied from the report.
- Concerns from reports to Department of Health and Social Care at least six months apart were compared by meaning (Qwen3 embeddings) and wording (TF-IDF).
- The closest pairs were judged by Nemotron 3 Super with reasoning on. Only identical or closely related, with confidence of at least 0.70, are shown.
- Every quote was checked by code as an exact substring of the original text. Names of staff and family are redacted, and the deceased are named by report title only.
| Link | Meaning | Wording | Judge | Coroner |
|---|---|---|---|---|
| 2015 → 2016 | 0.83 | 0.26 | Closely related · 0.85 | different |
| 2015 → 2022 | 0.80 | 0.22 | Closely related · 0.92 | different |
| 2017 → 2022 | 0.78 | 0.18 | Closely related · 0.90 | different |
| 2015 → 2022 | 0.75 | 0.18 | Identical · 0.90 | different |
| 2022 → 2023 | 0.69 | 0.21 | Closely related · 0.85 | different |
| 2022 → 2023 | 0.77 | 0.27 | Identical · 0.90 | different |
| 2022 → 2023 | 0.76 | 0.17 | Identical · 0.90 | different |
| 2022 → 2023 | 0.75 | 0.28 | Identical · 0.90 | different |
| 2017 → 2023 | 0.79 | 0.19 | Closely related · 0.90 | different |
| 2015 → 2023 | 0.78 | 0.23 | Closely related · 0.80 | different |
| 2022 → 2023 | 0.80 | 0.14 | Closely related · 0.90 | different |
| 2023 → 2023 | 0.77 | 0.19 | Closely related · 0.90 | different |
| 2023 → 2023 | 0.76 | 0.19 | Identical · 0.90 | different |
| 2022 → 2023 | 0.70 | 0.22 | Closely related · 0.90 | different |
| 2022 → 2023 | 0.81 | 0.23 | Identical · 0.90 | different |
| 2022 → 2023 | 0.74 | 0.21 | Identical · 0.90 | different |
| 2016 → 2023 | 0.83 | 0.14 | Closely related · 0.85 | different |
| 2015 → 2023 | 0.76 | 0.13 | Closely related · 0.85 | different |
| 2022 → 2023 | 0.74 | 0.19 | Closely related · 0.90 | different |
| 2015 → 2023 | 0.74 | 0.22 | Closely related · 0.85 | different |
| 2016 → 2023 | 0.86 | 0.12 | Closely related · 0.90 | different |
| 2023 → 2023 | 0.74 | 0.13 | Closely related · 0.90 | different |
| 2016 → 2023 | 0.80 | 0.18 | Closely related · 0.85 | different |
| 2022 → 2023 | 0.70 | 0.23 | Closely related · 0.90 | different |
| 2015 → 2023 | 0.80 | 0.15 | Closely related · 0.92 | different |
| 2023 → 2023 | 0.75 | 0.38 | Identical · 0.90 | different |
| 2016 → 2023 | 0.81 | 0.24 | Closely related · 0.90 | different |
| 2022 → 2023 | 0.78 | 0.26 | Closely related · 0.90 | different |
| 2022 → 2023 | 0.78 | 0.17 | Identical · 0.90 | different |
| 2022 → 2023 | 0.77 | 0.20 | Closely related · 0.85 | different |
| 2023 → 2023 | 0.76 | 0.20 | Closely related · 0.85 | different |
| 2015 → 2023 | 0.72 | 0.26 | Closely related · 0.80 | different |
| 2023 → 2024 | 0.74 | 0.14 | Closely related · 0.85 | different |
| 2022 → 2024 | 0.99 | 1.00 | Identical · 0.98 | same |
| 2023 → 2024 | 0.76 | 0.17 | Closely related · 0.85 | different |
| 2023 → 2024 | 0.89 | 0.45 | Closely related · 0.90 | different |
| 2023 → 2024 | 0.80 | 0.21 | Closely related · 0.90 | different |
| 2016 → 2024 | 0.79 | 0.17 | Identical · 0.90 | different |
| 2022 → 2024 | 0.79 | 0.15 | Identical · 0.95 | different |
| 2015 → 2024 | 0.81 | 0.19 | Identical · 0.95 | different |
| 2023 → 2024 | 0.81 | 0.16 | Identical · 0.92 | different |
| 2023 → 2024 | 0.76 | 0.23 | Identical · 0.90 | different |
| 2022 → 2024 | 0.71 | 0.29 | Identical · 0.90 | different |
| 2022 → 2024 | 0.77 | 0.18 | Closely related · 0.85 | different |
| 2022 → 2024 | 0.80 | 0.14 | Identical · 0.92 | different |
| 2023 → 2024 | 0.86 | 0.06 | Identical · 0.90 | different |
| 2023 → 2024 | 0.69 | 0.25 | Closely related · 0.90 | different |
| 2022 → 2024 | 0.93 | 0.68 | Identical · 0.95 | same |
| 2023 → 2024 | 0.77 | 0.20 | Closely related · 0.90 | different |
| 2023 → 2024 | 0.88 | 0.27 | Identical · 0.90 | different |
| 2023 → 2024 | 0.90 | 0.23 | Identical · 0.90 | different |
| 2023 → 2024 | 0.67 | 0.15 | Identical · 0.90 | different |
| 2016 → 2024 | 0.85 | 0.07 | Closely related · 0.85 | different |
| 2023 → 2024 | 0.76 | 0.11 | Closely related · 0.90 | different |
| 2023 → 2024 | 0.82 | 0.35 | Identical · 0.90 | same |
| 2023 → 2024 | 0.83 | 0.26 | Identical · 0.90 | different |
| 2023 → 2024 | 0.82 | 0.27 | Identical · 0.90 | different |
| 2023 → 2024 | 0.83 | 0.22 | Identical · 0.90 | different |
| 2024 → 2024 | 0.81 | 0.21 | Identical · 0.90 | different |
| 2022 → 2024 | 0.79 | 0.28 | Identical · 0.92 | same |
| 2017 → 2024 | 0.75 | 0.22 | Identical · 0.90 | different |
| 2023 → 2024 | 0.84 | 0.21 | Closely related · 0.90 | different |
| 2023 → 2024 | 0.84 | 0.22 | Identical · 0.90 | different |
| 2024 → 2024 | 0.83 | 0.13 | Identical · 0.90 | different |
| 2023 → 2024 | 0.78 | 0.21 | Closely related · 0.85 | different |
| 2023 → 2024 | 0.78 | 0.18 | Closely related · 0.85 | different |
| 2015 → 2025 | 0.87 | 0.21 | Closely related · 0.90 | different |
| 2023 → 2025 | 0.82 | 0.20 | Closely related · 0.90 | different |
| 2024 → 2025 | 0.80 | 0.20 | Identical · 0.90 | different |
| 2023 → 2025 | 0.77 | 0.24 | Closely related · 0.90 | different |
| 2023 → 2025 | 0.83 | 0.15 | Closely related · 0.80 | different |
| 2015 → 2025 | 0.83 | 0.26 | Identical · 0.95 | different |
| 2024 → 2025 | 0.79 | 0.18 | Identical · 0.95 | different |
| 2024 → 2025 | 0.77 | 0.18 | Identical · 0.95 | different |
| 2023 → 2025 | 0.80 | 0.28 | Identical · 0.92 | same |
| 2023 → 2025 | 0.80 | 0.21 | Closely related · 0.92 | different |
| 2023 → 2025 | 0.83 | 0.36 | Identical · 0.90 | different |
| 2023 → 2025 | 0.67 | 0.25 | Closely related · 0.90 | different |
| 2024 → 2025 | 0.86 | 0.29 | Identical · 0.90 | different |
| 2023 → 2025 | 0.84 | 0.22 | Identical · 0.90 | different |
| 2024 → 2025 | 0.84 | 0.18 | Identical · 0.90 | same |
| 2015 → 2025 | 0.77 | 0.17 | Identical · 0.90 | different |
| 2023 → 2025 | 0.79 | 0.17 | Identical · 0.90 | different |
| 2024 → 2025 | 0.75 | 0.21 | Identical · 0.90 | different |
| 2023 → 2025 | 0.80 | 0.20 | Closely related · 0.90 | different |
| 2022 → 2025 | 0.79 | 0.16 | Identical · 0.90 | different |
| 2022 → 2025 | 0.77 | 0.19 | Identical · 0.90 | different |
| 2023 → 2025 | 0.75 | 0.20 | Closely related · 0.90 | different |
| 2024 → 2025 | 0.67 | 0.23 | Identical · 0.90 | different |
| 2024 → 2025 | 0.83 | 0.20 | Identical · 0.95 | different |
| 2024 → 2025 | 0.78 | 0.17 | Identical · 0.95 | different |
| 2023 → 2025 | 0.83 | 0.17 | Identical · 0.90 | different |
| 2023 → 2025 | 0.81 | 0.16 | Identical · 0.90 | different |
| 2024 → 2025 | 0.83 | 0.23 | Closely related · 0.85 | same |
| 2016 → 2025 | 0.84 | 0.07 | Identical · 0.98 | different |
| 2015 → 2025 | 0.83 | 0.11 | Identical · 0.95 | different |
| 2023 → 2025 | 0.84 | 0.08 | Identical · 0.95 | different |
| 2024 → 2025 | 0.82 | 0.16 | Identical · 0.90 | different |
| 2024 → 2025 | 0.79 | 0.17 | Closely related · 0.90 | different |
| 2024 → 2025 | 0.76 | 0.28 | Identical · 0.95 | different |
| 2022 → 2025 | 0.72 | 0.32 | Identical · 0.95 | different |
| 2024 → 2025 | 0.83 | 0.36 | Closely related · 0.90 | different |
| 2022 → 2025 | 0.84 | 0.27 | Identical · 0.90 | different |
| 2023 → 2025 | 0.87 | 0.15 | Identical · 0.90 | different |
| 2024 → 2025 | 0.79 | 0.23 | Identical · 0.90 | different |
| 2024 → 2025 | 0.71 | 0.33 | Identical · 0.90 | different |
| 2025 → 2025 | 0.83 | 0.15 | Closely related · 0.90 | different |
| 2016 → 2025 | 0.88 | 0.06 | Closely related · 0.90 | different |
| 2015 → 2025 | 0.80 | 0.14 | Closely related · 0.90 | different |
| 2023 → 2025 | 0.77 | 0.23 | Closely related · 0.85 | different |
| 2023 → 2025 | 0.76 | 0.20 | Closely related · 0.85 | different |
| 2016 → 2025 | 0.79 | 0.15 | Closely related · 0.90 | different |
| 2023 → 2025 | 0.83 | 0.19 | Identical · 0.90 | different |
| 2025 → 2025 | 0.75 | 0.23 | Closely related · 0.90 | different |
| 2023 → 2025 | 0.78 | 0.15 | Closely related · 0.90 | different |
| 2023 → 2026 | 0.79 | 0.22 | Closely related · 0.90 | different |
| 2024 → 2026 | 0.65 | 0.13 | Identical · 0.90 | different |
| 2023 → 2026 | 0.85 | 0.27 | Closely related · 0.80 | different |
| 2024 → 2026 | 0.83 | 0.12 | Closely related · 0.80 | different |
| 2025 → 2026 | 0.81 | 0.31 | Identical · 0.95 | different |
| 2024 → 2026 | 0.84 | 0.32 | Identical · 0.95 | different |
| 2025 → 2026 | 0.83 | 0.21 | Identical · 0.95 | different |
| 2023 → 2026 | 0.89 | 0.33 | Identical · 0.94 | different |
| 2023 → 2026 | 0.83 | 0.23 | Identical · 0.92 | different |
| 2025 → 2026 | 0.77 | 0.23 | Closely related · 0.92 | different |
| 2025 → 2026 | 0.84 | 0.19 | Identical · 0.90 | different |
| 2025 → 2026 | 0.79 | 0.27 | Identical · 0.90 | different |
| 2024 → 2026 | 0.78 | 0.20 | Closely related · 0.90 | different |
| 2023 → 2026 | 0.83 | 0.24 | Identical · 0.92 | different |
| 2024 → 2026 | 0.81 | 0.21 | Identical · 0.90 | different |
| 2025 → 2026 | 0.82 | 0.17 | Identical · 0.90 | different |
| 2025 → 2026 | 0.79 | 0.19 | Identical · 0.90 | different |
| 2023 → 2026 | 0.79 | 0.18 | Identical · 0.90 | different |
| 2024 → 2026 | 0.79 | 0.17 | Identical · 0.90 | different |
| 2025 → 2026 | 0.77 | 0.17 | Identical · 0.90 | different |
| 2025 → 2026 | 0.81 | 0.22 | Closely related · 0.80 | different |
| 2025 → 2026 | 0.79 | 0.26 | Closely related · 0.92 | different |
| 2024 → 2026 | 0.91 | 0.36 | Identical · 0.90 | same |
| 2025 → 2026 | 0.89 | 0.36 | Identical · 0.90 | same |
| 2024 → 2026 | 0.89 | 0.37 | Identical · 0.90 | different |
| 2023 → 2026 | 0.90 | 0.34 | Identical · 0.90 | different |
| 2023 → 2026 | 0.88 | 0.34 | Closely related · 0.90 | different |
| 2025 → 2026 | 0.78 | 0.31 | Identical · 0.90 | different |
Judge model: nvidia/nemotron-3-super-120b-a12b. How Nemotron did the work · Full methodology.
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