Inadequate ACCT documentation and communication
Central and North West London NHS Foundation Trust received 4 coroners' reports about this hazard between 27 Nov 2016 and 13 May 2026.
They came from 3 different coroners in 3 coroner areas. A similar concern was raised again 3 times after the first warning.
A published response was found for 3 of the 3 earlier reports, stating 11 specific actions.
The story, report by report
Spacing grows with the time between reports.
“Ensuring that all staff with responsibility for patients in prison have received adequate foundation training and on-‐‐going training in the ACCT procedure.”
Original on judiciary.uk ↗ Central and North West London NHS Foundation Trust responded, stating 1 specific action.Response (PDF) ↗
“prescriber is responsible for ensuring the ongoing monitorin effectiveness of medication, including side effects (GPs and CNWL Psychiatrists/ NMP). This is supported through: e In-line with community equivalence the GP would continue with repeat prescribing but would ensure the treatment plan assures them that the patient is in receipt of the appropriate level of supervision via primary care services. However, should the GP have any concerns around ongoing monitoring or psychological”
- 8 months laterClosely relatedConfidence 0.85 · higha different coroner
“The jury also found that not all members of the ACCT Review team fully reviewed the ACCT document before making a decision.”
Original on judiciary.uk ↗ Central and North West London NHS Foundation Trust responded, stating 10 specific actions.Response (PDF) ↗Response (PDF) ↗
“psychiatric reports. Work to review the procedures for obtaining and providing psychiatric reports is already underway, recognising the particular gap in relation to provision of reports for the purposes of fitness to plead. Following your letter to , Chief Executive HMCTS, I can confirm that in July 2017 HMCTS and the Judicial Office re- issued existing guidance from 2010 on this process, with the caveat that it is recognised that some information may be out of date. The Senior Presiding Judge has”
Stated timescale: July 2017
“The ACCT document is currently being redesigned with a view to its nationwide re- introduction in early 2018. As part of this redesign, we will consider your suggestion that a summary sheet of ACCT observations and conversations be included”
Stated timescale: early 2018
8 more stated actions in the Promises tab.
- 8 years 8 months laterClosely relatedConfidence 0.80 · moderatea different coroner
“The concern is not that ACCT documentation disclosed a missed risk factor, but that the available materials show Mr [name redacted] was not subject to ACCT proceedings, despite evidence shortly before death of self-isolation, debt-related vulnerability, known substance misuse and reduced engagement.”
Original on judiciary.uk ↗ Central and North West London NHS Foundation Trust responded.Response (PDF) ↗Response (PDF) ↗
- 2 months laterClosely relatedConfidence 0.90 · higha different coroner
“After the first overdose, there was a handover miscommunication as to whether the ACCT remained open or had been closed.”
Original on judiciary.uk ↗ Central and North West London NHS Foundation Trust responded.Response (PDF) ↗Response (PDF) ↗Response (PDF) ↗
- All reports to Central and North West London NHS Foundation Trust
Each row is one judged link between an earlier and a later report. Open a row to read both quotes, found word for word in the originals.
2016 → 2017Sarah Reed8 months after Matthew Russell · different coronerClosely relatedConfidence 0.85 · high
Closely relatedConfidence 0.85 · highBoth reports highlight shortcomings in the conduct of ACCT Case Reviews, specifically regarding staff awareness and engagement with the review process.
Matthew Russell · 27 Nov 2016
“Ensuring that caseworkers are aware of and attend ACCT Case Reviews for patients under their care.”
Original on judiciary.uk ↗ Sarah Reed · 28 Jul 2017
“The jury also found that not all members of the ACCT Review team fully reviewed the ACCT document before making a decision.”
Original on judiciary.uk ↗ 2016 → 2026Ronald Meikle9 years 4 months after Matthew Russell · different coronerClosely relatedConfidence 0.80 · moderate
Closely relatedConfidence 0.80 · moderateBoth reports concern the ACCT (Assessment, Care in Custody and Teamwork) procedure used for prisoners at risk. The earlier report focuses on ensuring staff receive adequate training in ACCT, while the later report highlights failures to initiate ACCT despite clear vulnerability indicators.
Matthew Russell · 27 Nov 2016
“Ensuring that all staff with responsibility for patients in prison have received adequate foundation training and on-‐‐going training in the ACCT procedure.”
Original on judiciary.uk ↗ Ronald Meikle · 24 Mar 2026
“The concern is not that ACCT documentation disclosed a missed risk factor, but that the available materials show Mr [name redacted] was not subject to ACCT proceedings, despite evidence shortly before death of self-isolation, debt-related vulnerability, known substance misuse and reduced engagement.”
Original on judiciary.uk ↗ 2016 → 2026Roy Sinclair9 years 5 months after Matthew Russell · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports concern failures in the ACCT process affecting prisoner safety. The earlier report focuses on insufficient staff training, while the later report highlights problems with recording, communication, and use of ACCT documentation.
Matthew Russell · 27 Nov 2016
“Ensuring that all staff with responsibility for patients in prison have received adequate foundation training and on-‐‐going training in the ACCT procedure.”
Original on judiciary.uk ↗ Roy Sinclair · 13 May 2026
“After the first overdose, there was a handover miscommunication as to whether the ACCT remained open or had been closed.”
Original on judiciary.uk ↗ 2017 → 2026Roy Sinclair8 years 9 months after Sarah Reed · different coronerClosely relatedConfidence 0.90 · high
Closely relatedConfidence 0.90 · highBoth reports highlight problems with how ACCT documentation is handled, specifically gaps in reviewing, recording, and communicating the information.
Sarah Reed · 28 Jul 2017
“(9) The jury also found that not all members of the ACCT Review team fully reviewed the ACCT document before making a decision.”
Original on judiciary.uk ↗ Roy Sinclair · 13 May 2026
“1.ACCT documentation and operation. The evidence disclosed serious difficulty in the recording, communication, and use of ACCT documentation.”
Original on judiciary.uk ↗ Stated action in the response to the earlier report
“CNWL Offender Care has developed its own bespoke training for the management of harm and suicide in prison environments. This training forms part of our mandatory training list and is retaken annually by all staff. Across Offender Care, we are currently 94% compliant with this requirement.”
Stated action
“prescriber is responsible for ensuring the ongoing monitorin effectiveness of medication, including side effects (GPs and CNWL Psychiatrists/ NMP). This is supported through: e In-line with community equivalence the GP would continue with repeat prescribing but would ensure the treatment plan assures them that the patient is in receipt of the appropriate level of supervision via primary care services. However, should the GP have any concerns around ongoing monitoring or psychological”
Stated action · timescale: July 2017
“psychiatric reports. Work to review the procedures for obtaining and providing psychiatric reports is already underway, recognising the particular gap in relation to provision of reports for the purposes of fitness to plead. Following your letter to , Chief Executive HMCTS, I can confirm that in July 2017 HMCTS and the Judicial Office re- issued existing guidance from 2010 on this process, with the caveat that it is recognised that some information may be out of date. The Senior Presiding Judge has”
Stated action · timescale: early 2018
“The ACCT document is currently being redesigned with a view to its nationwide re- introduction in early 2018. As part of this redesign, we will consider your suggestion that a summary sheet of ACCT observations and conversations be included”
Stated action · timescale: July 2017
“learning bulletin (ACCT - Case Reviews, CAREMAPs and Levels of Conversations and Observations) was issued to all prisons in July this year. The bulletin reminded staff that ACCT review meetings must be multidisciplinary and must take place within the specified timescales. It further stated that that where any individual involved in the prisoner's management cannot attend the review, they must submit written contributions”
Stated action · timescale: summer 2018
“The PSI also states that unconvicted prisoners, such as [the deceased], must be allowed more frequent visits, and that establishments with a large number of unconvicted prisoners will require a more flexible system to enable rebooking of cancelled visits.”
Stated action
“Our service specification 'Manage the Custodial and Post Release Periods' is clear that all individuals in custody must have a resettlement plan and that the offender manager must ensure that external agencies are notified of a prisoner's release. All prisons are expected to adhere to this specification, but I know that it is not fully in place across the estate, and we are currently implementing a new model of offender management in custody.”
Stated action
“We have had a discussion with HMPPS who have agreed to provide a response regarding the procedure for cancelling visits.”
Stated action
“Procedures that any requests for reports are communicated to the Consultant as soon as they are received; this includes instructions from the Court, defence solicitors, Crown Prosecution Service and/or any other relevant external agencies including Probation Services.”
Stated action
“CNWL Offender Care has developed its own bespoke training for the management of harm and suicide in prison environments. This training forms part of our mandatory training list and is retaken annually by all staff. Across Offender Care, we are currently 94% compliant with this requirement.”
Stated action · timescale: 1 October 2017
“CNWL Offender Care has produced prison specific guidance highlighting these requirements which has been disseminated to all prison sites regarding expectations around CPA management, for comment. We expect this to be formally ratified as a new policy by 1 October 2017.”
Stated action · timescale: 1 October 2017
“A new discharge policy -”
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
No specific action could be extracted with a verified quote.
- Each report's concerns were extracted by Nemotron 3 Nano on Nebius Token Factory, each with a quote copied from the report.
- Concerns from reports to Central and North West London NHS Foundation Trust at least six months apart were compared by meaning (Qwen3 embeddings) and wording (TF-IDF).
- The closest pairs were judged by Nemotron 3 Super with reasoning on. Only identical or closely related, with confidence of at least 0.70, are shown.
- Every quote was checked by code as an exact substring of the original text. Names of staff and family are redacted, and the deceased are named by report title only.
| Link | Meaning | Wording | Judge | Coroner |
|---|---|---|---|---|
| 2016 → 2017 | 0.71 | 0.07 | Closely related · 0.85 | different |
| 2016 → 2026 | 0.71 | 0.07 | Closely related · 0.80 | different |
| 2016 → 2026 | 0.80 | 0.11 | Closely related · 0.90 | different |
| 2017 → 2026 | 0.67 | 0.08 | Closely related · 0.90 | different |
Judge model: nvidia/nemotron-3-super-120b-a12b. How Nemotron did the work · Full methodology.
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This shows that a similar concern was raised again after an earlier report. It does not say why, and it is not a finding about any organisation or person. To report an error, see the corrections route.