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Recurance · prevention of future deaths reports

Pre-inquest brief

Inappropriate triage coding delays mental health ambulance response

Organisation: Association of Ambulance Chief Executives · Generated: 26 Oct 2026

Recurance · recurance.com/chains/0bc12cc9764ff25b

The earlier warning

Helen Sheath · 27 Jan 2020 · Emma Whitting, Bedfordshire and Luton

“If the first call had been coded as a Category 2, it seems likely that the RRV, Mental Health Street Triage Team (and even possibly the original DSA) would have arrived on scene much earlier”

judiciary.uk/prevention-of-future-death-reports/helen-sheath

What was promised

A published response was found, but no specific action could be extracted with a verified quote.

What recurred

  • 24 Oct 2024 · Aran Bradbury · Christopher Leach · Closely related · confidence 0.80 (moderate)

The clearest link, quoted from both reports:

Earlier · Helen Sheath · 27 Jan 2020

“If the first call had been coded as a Category 2, it seems likely that the RRV, Mental Health Street Triage Team (and even possibly the original DSA) would have arrived on scene much earlier”

Later · Aran Bradbury · 24 Oct 2024

“The evidence I heard at inquest was that the call was coded at 25-C-1, which was as a Category 3 call.”

What happened next

No web check of the stated actions has been published for this chain.

Every quote is verified word for word against the original report on judiciary.uk. A link shows that a similar concern was raised again, not why. It is not a finding about any organisation or person.

Source: Courts and Tribunals Judiciary, Open Government Licence v3.0.